when use tray 1 very often show paper jam , but cannot fine paper , then pull out paper tray and push back , machine will continue print out ducument , just print out few piece paper , then machine will show jam again , customer made noise becauce always go to pull out the tray and push back , i have try clean the feed roller and change the pad ( PARTS NO D010-2821 ) but also often show this signal ? if set to use the another tray , machine done very smooth , please help
Aficio 2027 tray 1 often jam ?
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Re: Aficio 2027 tray 1 often jam ?
Check for a broken lift spring in the rear or a crack in the plastic chuck of the lift assy that engages the pin of the rear of the paper tray. Either one will cause insufficient pressure of the paper against the feed roller. There are pressure adjustments you can make in SP mode, but then you are just treating the symptom and not the problem.
B0312780 Tray Lift Assembly (item 6 of attached diagram)
A2672771 Tension Spring - Main (item 21)
A2672772 Tension Spring - Sub (item 22)Attached FilesLast edited by teebee1234; 03-11-2012, 12:16 AM. Reason: Uploaded correct attachment, Thanks sandmanmac -
Re: Aficio 2027 tray 1 often jam ?
Check for a broken lift spring in the rear or a crack in the plastic chuck of the lift assy that engages the pin of the rear of the paper tray. Either one will cause insufficient pressure of the paper against the feed roller. There are pressure adjustments you can make in SP mode, but then you are just treating the symptom and not the problem.
B0312780 Tray Lift Assembly (item 6 of attached diagram)
A2672771 Tension Spring - Main (item 21)
A2672772 Tension Spring - Sub (item 22)Comment
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Re: Aficio 2027 tray 1 often jam ?
One other thing I've seen on units of this age, is that the paper tray guides (front right rail) get worn, or cut completely in half from being pulled out and and pushed in. This allows the front side of the tray to droop causing no-feed jams. The tray doesn't sit level so the feed roller can't get a good grab on the paper in the tray.
See attached parts diagram for the parts I'm talking about.
Part#3: A267 2588 - Shoe - Right RailAttached FilesA Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...Comment
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Re: Aficio 2027 tray 1 often jam ?
Thanks all brother help , tomorrow i will go to check and follow all of your experience sharing , appreciateComment
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Re: Aficio 2027 tray 1 often jam ?
Today i have solve this problem , i am very happy all of you to help and share yours experience , (cause is tray lift assy ) , in this error i have approve my skill and happy customer .Comment
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Re: Aficio 2027 tray 1 often jam ?
And we're very happy for you (we live for the happy customer). That's what makes this site a great resource, for those times when specific training and/or documentation isn't available to you. You're pretty much guaranteed to come across someone here that has seen and solved just about any particular problem that may be stumping you.Comment
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