Aficio 2027 tray 1 often jam ?

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • Tamyiapsoon
    Technician
    • Dec 2010
    • 80

    #1

    Aficio 2027 tray 1 often jam ?

    when use tray 1 very often show paper jam , but cannot fine paper , then pull out paper tray and push back , machine will continue print out ducument , just print out few piece paper , then machine will show jam again , customer made noise becauce always go to pull out the tray and push back , i have try clean the feed roller and change the pad ( PARTS NO D010-2821 ) but also often show this signal ? if set to use the another tray , machine done very smooth , please help
  • teebee1234
    Service Manager

    Site Contributor
    1,000+ Posts
    • Jul 2008
    • 1670

    #2
    Re: Aficio 2027 tray 1 often jam ?

    Check for a broken lift spring in the rear or a crack in the plastic chuck of the lift assy that engages the pin of the rear of the paper tray. Either one will cause insufficient pressure of the paper against the feed roller. There are pressure adjustments you can make in SP mode, but then you are just treating the symptom and not the problem.
    B0312780 Tray Lift Assembly (item 6 of attached diagram)
    A2672771 Tension Spring - Main
    (item 21)
    A2672772 Tension Spring - Sub
    (item 22)
    Attached Files
    Last edited by teebee1234; 03-11-2012, 12:16 AM. Reason: Uploaded correct attachment, Thanks sandmanmac

    Comment

    • sandmanmac
      Field Supervisor

      Site Contributor
      2,500+ Posts
      • Feb 2009
      • 3979

      #3
      Re: Aficio 2027 tray 1 often jam ?

      Originally posted by teebee1234
      Check for a broken lift spring in the rear or a crack in the plastic chuck of the lift assy that engages the pin of the rear of the paper tray. Either one will cause insufficient pressure of the paper against the feed roller. There are pressure adjustments you can make in SP mode, but then you are just treating the symptom and not the problem.

      B0312780 Tray Lift Assembly (item 6 of attached diagram)
      A2672771 Tension Spring - Main
      (item 21)
      A2672772 Tension Spring - Sub
      (item 22)
      I think you selected the wrong attachment teebee

      Comment

      • teebee1234
        Service Manager

        Site Contributor
        1,000+ Posts
        • Jul 2008
        • 1670

        #4
        Re: Aficio 2027 tray 1 often jam ?

        Originally posted by sandmanmac
        I think you selected the wrong attachment teebee
        Doh, you're right. I will correct that, thanks.

        Comment

        • tech01
          Technician
          • Dec 2011
          • 12

          #5
          Re: Aficio 2027 tray 1 often jam ?

          I would also replace feed roller and feed clutch if machine keeps jamming.

          Comment

          • femaster
            Service Manager

            1,000+ Posts
            • May 2011
            • 1482

            #6
            Re: Aficio 2027 tray 1 often jam ?

            One other thing I've seen on units of this age, is that the paper tray guides (front right rail) get worn, or cut completely in half from being pulled out and and pushed in. This allows the front side of the tray to droop causing no-feed jams. The tray doesn't sit level so the feed roller can't get a good grab on the paper in the tray.

            See attached parts diagram for the parts I'm talking about.
            Part#3: A267 2588 - Shoe - Right Rail
            Attached Files
            A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
            My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

            Comment

            • Tamyiapsoon
              Technician
              • Dec 2010
              • 80

              #7
              Re: Aficio 2027 tray 1 often jam ?

              Thanks all brother help , tomorrow i will go to check and follow all of your experience sharing , appreciate

              Comment

              • Tamyiapsoon
                Technician
                • Dec 2010
                • 80

                #8
                Re: Aficio 2027 tray 1 often jam ?

                Today i have solve this problem , i am very happy all of you to help and share yours experience , (cause is tray lift assy ) , in this error i have approve my skill and happy customer .

                Comment

                • teebee1234
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Jul 2008
                  • 1670

                  #9
                  Re: Aficio 2027 tray 1 often jam ?

                  And we're very happy for you (we live for the happy customer). That's what makes this site a great resource, for those times when specific training and/or documentation isn't available to you. You're pretty much guaranteed to come across someone here that has seen and solved just about any particular problem that may be stumping you.

                  Comment

                  Working...