Sc-390 on gestentner DSM 620d

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  • jake24482
    Trusted Tech
    • Apr 2011
    • 116

    #1

    Sc-390 on gestentner DSM 620d

    hi i am working on dsm620d i replace developer and gears in it know it is making bad copies and also popping SC390 on every 8or 9 copies please if someone can share any information about it what causing it that would be appreciated .
    thanks in advance
  • sandmanmac
    Field Supervisor

    Site Contributor
    2,500+ Posts
    • Feb 2009
    • 3981

    #2
    Re: Sc-390 on gestentner DSM 620d

    Defective TD sensor, or poor connection of PCU

    Comment

    • JustManuals
      Field Supervisor

      5,000+ Posts
      • Jan 2006
      • 9838

      #3
      Re: Sc-390 on gestentner DSM 620d

      http://www.justmanuals.com/ricoh-cop...ual-p-181.html

      $12.77 and instant download.

      Comment

      • sharpmind
        Trusted Tech

        250+ Posts
        • Sep 2009
        • 478

        #4
        Re: Sc-390 on gestentner DSM 620d

        Originally posted by jake24482
        hi i am working on dsm620d i replace developer and gears in it know it is making bad copies and also popping SC390 on every 8or 9 copies please if someone can share any information about it what causing it that would be appreciated .
        thanks in advance
        Also clean the ID sensor.Dirty copy occurs when it is dirty.

        Comment

        • Polarbear
          Service Manager

          1,000+ Posts
          • Feb 2012
          • 1070

          #5
          Re: Sc-390 on gestentner DSM 620d

          HI

          What was the reason for replacing the dev and gears? Was the SC390 there already? When you replaced the dev, did you do a dev initialize or how does the machine now know that there is new dev in?
          Press the GREEN button!!

          Comment

          • jake24482
            Trusted Tech
            • Apr 2011
            • 116

            #6
            Re: Sc-390 on gestentner DSM 620d

            NO they were warn out they were not turning each other and it was making very light copies code was not there before .i check all the connectors they look okay .this is the developer i put it in Gestetner B121-9640.unless is is wrong kind.

            Comment

            • jake24482
              Trusted Tech
              • Apr 2011
              • 116

              #7
              Re: Sc-390 on gestentner DSM 620d

              yes i did dev initialize.but when i execute force dvlpr churn after few second it goes to that code sc 390 if that helps

              Comment

              • Llama God
                Service Manager

                1,000+ Posts
                • Mar 2009
                • 1353

                #8
                Re: Sc-390 on gestentner DSM 620d

                Did you do dev initialise? Off the top of my head it's SP-2801.

                Comment

                • DiskCopy
                  Technician

                  Site Contributor
                  • May 2011
                  • 33

                  #9
                  Re: Sc-390 on gestentner DSM 620d

                  Using OEM Toner?

                  Comment

                  • jake24482
                    Trusted Tech
                    • Apr 2011
                    • 116

                    #10
                    Re: Sc-390 on gestentner DSM 620d

                    it has compatible toner and drum

                    Comment

                    • sharpmind
                      Trusted Tech

                      250+ Posts
                      • Sep 2009
                      • 478

                      #11
                      Re: Sc-390 on gestentner DSM 620d

                      Originally posted by jake24482
                      hi i am working on dsm620d i replace developer and gears in it know it is making bad copies and also popping SC390 on every 8or 9 copies please if someone can share any information about it what causing it that would be appreciated .
                      thanks in advance
                      Have you cleaned the sensor below the transfer roller..I have encountered that same problem when I replaced the drum set.I was puzzled that time because dirty copy occurred and SC 390 showed after replacemen.I just cleaned that sensor and the machine worked fine.

                      Comment

                      • sandmanmac
                        Field Supervisor

                        Site Contributor
                        2,500+ Posts
                        • Feb 2009
                        • 3981

                        #12
                        Re: Sc-390 on gestentner DSM 620d

                        Originally posted by jake24482
                        it has compatible toner and drum
                        Hmmm... didn't do it prior to installing generic parts? That's where I'd start

                        Comment

                        • jake24482
                          Trusted Tech
                          • Apr 2011
                          • 116

                          #13
                          Re: Sc-390 on gestentner DSM 620d

                          generic toner and drum was there before but all this started when i replace developer and gears .it work fine till it started to make noise which was due to the bad gears and replace transfer roller then it started the error code and got lot of spec on page it does about 8 page before it pop the code

                          Comment

                          • DiskCopy
                            Technician

                            Site Contributor
                            • May 2011
                            • 33

                            #14
                            Re: Sc-390 on gestentner DSM 620d

                            Originally posted by jake24482
                            generic toner and drum was there before but all this started when i replace developer and gears .it work fine till it started to make noise which was due to the bad gears and replace transfer roller then it started the error code and got lot of spec on page it does about 8 page before it pop the code
                            Make Black copies. Initialize dev again.

                            Check the gears codes. The 3 gears in development base have 2 different codes.
                            Clean the Power Pack, check connections.

                            Comment

                            • pradeesh001

                              #15
                              Re: Sc-390 on gestentner DSM 620d

                              only TONER DENSITY SENSOR or CONNECTING JACK

                              Comment

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