Customer wants users codes for Ricoh MP5000.

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  • catgoldfish
    Technician

    50+ Posts
    • Jul 2007
    • 70

    #1

    Customer wants users codes for Ricoh MP5000.

    They just want the the User Code Authentication. One four digit number. Not familiar with this model need some step by step instructions if someone could post them. Thanks.
  • sandmanmac
    Field Supervisor

    Site Contributor
    2,500+ Posts
    • Feb 2009
    • 3981

    #2
    Re: Customer wants users codes for Ricoh MP5000.

    Easiest is to log into the web monitor (login with "admin", no password), then under configuration, select 'user authentication mgmt', then "user code", then select the features you want to protect under 'available functions'.
    Then go to the Address book, and add the user names, and codes , and the allowable features for each user.

    Comment

    • Llama God
      Service Manager

      1,000+ Posts
      • Mar 2009
      • 1353

      #3
      Re: Customer wants users codes for Ricoh MP5000.

      It's all in here - search for "User Codes."

      General Settings Guide

      Comment

      • catgoldfish
        Technician

        50+ Posts
        • Jul 2007
        • 70

        #4
        Re: Customer wants users codes for Ricoh MP5000.

        Originally posted by Llama God
        It's all in here - search for "User Codes."

        General Settings Guide
        Thanks for the manual!!!

        Comment

        • Llama God
          Service Manager

          1,000+ Posts
          • Mar 2009
          • 1353

          #5
          Re: Customer wants users codes for Ricoh MP5000.

          Originally posted by catgoldfish
          Thanks for the manual!!!
          You're welcome for the manual.

          Don't forget to tip your waiter!

          Comment

          • Gift
            Service Manager

            1,000+ Posts
            • Mar 2011
            • 2459

            #6
            Re: Customer wants users codes for Ricoh MP5000.

            One click hoster? Last time I checked all manuals could be downloaded from ricoh directly (without fancy access).

            Comment

            • Llama God
              Service Manager

              1,000+ Posts
              • Mar 2009
              • 1353

              #7
              Re: Customer wants users codes for Ricoh MP5000.

              I assumed that he didn't have access to them via Ricoh, otherwise he would have looked himself. Wouldn't you? Or is this just misplaced faith in humanity, assuming that RTFM means nothing to the modern engineer.

              Comment

              • Gift
                Service Manager

                1,000+ Posts
                • Mar 2011
                • 2459

                #8
                Re: Customer wants users codes for Ricoh MP5000.

                I lost this kind of faith long time ago that's why I prefer to dig out the RTFM gun and shoot first if so called technicians shows up with end user questions. I think it's up to the thread starter to point out that he's not able to access the docs for some reason, then I might consider to help out^^

                Comment

                • Llama God
                  Service Manager

                  1,000+ Posts
                  • Mar 2009
                  • 1353

                  #9
                  Re: Customer wants users codes for Ricoh MP5000.

                  Although to be fair, even if he is an end user, the manual that I supplied was a user manual, not an engineer's manual. You know how customers are when it comes to losing the CDs.

                  Comment

                  • Gift
                    Service Manager

                    1,000+ Posts
                    • Mar 2011
                    • 2459

                    #10
                    Re: Customer wants users codes for Ricoh MP5000.

                    Although to be fair, even if he is an end user, the manual that I supplied was a user manual, not an engineer's manual.
                    exactly - that's why everyone can download it directly from ricoh.com

                    Comment

                    • Llama God
                      Service Manager

                      1,000+ Posts
                      • Mar 2009
                      • 1353

                      #11
                      Re: Customer wants users codes for Ricoh MP5000.

                      Maybe there's no internet in Canada? It is a third world country!

                      Comment

                      • Gift
                        Service Manager

                        1,000+ Posts
                        • Mar 2011
                        • 2459

                        #12
                        Re: Customer wants users codes for Ricoh MP5000.

                        Of course... I forgot

                        Comment

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