Ricih Aficio 2045 locked on add toner screen

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  • ucinn
    Trusted Tech

    250+ Posts
    • Jun 2009
    • 383

    #31
    Re: Ricih Aficio 2045 locked on add toner screen

    Originally posted by mikadonovan
    X3 on the mylar paddles falling off. I've seen this too many times.
    X4 on the mylar paddles..there are two very common things that cause this. 1 is the old toner bottle cap left in the chuck, you checked that..next step is the toner paddles... rarely..and I mean very rarely is it something other than those two things.

    Comment

    • Llama God
      Service Manager

      1,000+ Posts
      • Mar 2009
      • 1353

      #32
      Re: Ricih Aficio 2045 locked on add toner screen

      x5 on the paddles, unless I was already included in the previous 4.

      Comment

      • mikadonovan
        Senior Tech

        Site Contributor
        2,500+ Posts
        • May 2008
        • 2931

        #33
        Re: Ricih Aficio 2045 locked on add toner screen

        Originally posted by Llama God
        x5 on the paddles, unless I was already included in the previous 4.
        You were
        NEVER ASSUME ANYTHING

        Comment

        • Llama God
          Service Manager

          1,000+ Posts
          • Mar 2009
          • 1353

          #34
          Re: Ricih Aficio 2045 locked on add toner screen

          Originally posted by mikadonovan
          You were
          Ok, just checking, like I'd check the paddles if I had this fault.

          Comment

          • Will
            Trusted Tech
            • Jun 2007
            • 171

            #35
            Re: Ricih Aficio 2045 locked on add toner screen

            Originally posted by Llama God
            Ok, just checking, like I'd check the paddles if I had this fault.

            Ok I checked the paddles today and they're all in tack no problem. Checked for the correct toner bottle its, also correct. Also
            checked and found that the toner motor is not turning. Manually dumped toner into the developer unit and after 2 dumps
            and toner loading cycles it satisfied the system and came to the ready condition and I was able to make copies.

            Now my question is the toner motor fused? Or how do I tell if its the toner motor, main board, or power supply? Since manually
            toning up the developer worked tells me the density sensor and ID sensor are working I think. Suggestions anybody??? Keep in
            mind machine has 301k on it.

            Comment

            • Llama God
              Service Manager

              1,000+ Posts
              • Mar 2009
              • 1353

              #36
              Re: Ricih Aficio 2045 locked on add toner screen

              Replace the motor.

              Comment

              • Blazer1087
                Trusted Tech

                100+ Posts
                • Nov 2010
                • 195

                #37
                Re: Ricih Aficio 2045 locked on add toner screen

                Its been awhile but I had this problem ounce and if I remember right it had something to do with a savin board installed in a ricoh and the display was showing wrong messages. Sorry I cant remember exactly but maybe make sure the main board and keyboard are the correct ones.

                Comment

                • mikadonovan
                  Senior Tech

                  Site Contributor
                  2,500+ Posts
                  • May 2008
                  • 2931

                  #38
                  Re: Ricih Aficio 2045 locked on add toner screen

                  Originally posted by Will
                  Ok I checked the paddles today and they're all in tack no problem. Checked for the correct toner bottle its, also correct. Also
                  checked and found that the toner motor is not turning. Manually dumped toner into the developer unit and after 2 dumps
                  and toner loading cycles it satisfied the system and came to the ready condition and I was able to make copies.

                  Now my question is the toner motor fused? Or how do I tell if its the toner motor, main board, or power supply? Since manually
                  toning up the developer worked tells me the density sensor and ID sensor are working I think. Suggestions anybody??? Keep in
                  mind machine has 301k on it.
                  Pull out the toner supply unit, cheat the front door and use the output mode to turn on the toner bottle motor. If it doesn't turn, it's bad.
                  NEVER ASSUME ANYTHING

                  Comment

                  • Star
                    Ricoh Tech

                    100+ Posts
                    • Feb 2008
                    • 127

                    #39
                    Re: Ricih Aficio 2045 locked on add toner screen

                    My opinion is that thread is way too long to fit the problem . The clicking noise is likely from broken gear teeth in the toner motor unit. Change the toner motor unit. (But for piece of mind, you could disassemble the unit and inspect the gears.)

                    Comment

                    • teebee1234
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Jul 2008
                      • 1670

                      #40
                      Re: Ricih Aficio 2045 locked on add toner screen

                      Originally posted by Will
                      Ok I checked the paddles today and they're all in tack no problem. Checked for the correct toner bottle its, also correct. Also
                      checked and found that the toner motor is not turning. Manually dumped toner into the developer unit and after 2 dumps
                      and toner loading cycles it satisfied the system and came to the ready condition and I was able to make copies.

                      Now my question is the toner motor fused? Or how do I tell if its the toner motor, main board, or power supply? Since manually
                      toning up the developer worked tells me the density sensor and ID sensor are working I think. Suggestions anybody??? Keep in
                      mind machine has 301k on it.
                      Ok now, if you can do a forced toner then you have eliminated the toner motor as an issue. That leaves the TD sensor, if it has failed it may well indicate that it has enough toner all of the time. Check sp2223 (Vt display), it will tell you the current output voltage of the TD sensor. It should normally be somewhere between 3-5v. If it reads '0' it will not add toner. You can try switching to pixel count as a final test, that will take the TD sensor out of the picture and calculate toner level mathematically (2-208 set to "1"). If it works, replace the TD sensor or better yet the entire dev unit. The ID sensor is for the drum measurement (Vsp density patches), I'm not sure how that would affect things if it reads low density but the TD sensor reads enough toner. I'm exhausted by this thread, just sayin....

                      Comment

                      • Llama God
                        Service Manager

                        1,000+ Posts
                        • Mar 2009
                        • 1353

                        #41
                        Re: Ricih Aficio 2045 locked on add toner screen

                        If the bottle isn't turning, it's the motor.

                        Has the customer kicked your ass yet? Or have you been bulleted for taking weeks to fix it?

                        Comment

                        • tcs04
                          FORMER Techie

                          1,000+ Posts
                          • Apr 2009
                          • 1183

                          #42
                          Re: Ricih Aficio 2045 locked on add toner screen

                          Right... here we go! (While LLama God is having a well deserved lie down!)

                          Remove the finisher and bridge unit if fitted, then remove the cover over the toner section (Internal paper receiving tray) 2 minute job!
                          You can now see the toner bottle!
                          Remove the bottle,
                          Switch on and see if the toner motor chuck turns in test mode, can you hear the motor? Motors can blow but they tended to take out the IOB.
                          Fit the bottle and repeat.
                          If the chuck turns "off load" but stops or is irratic when the bottle is fitted it's probably the gearbox in the toner motor. you can check this by applying slight pressure to the bottle with your hand.
                          It does sound to me as if it's the gearbox.

                          Just a thought...
                          If you open the Right hand door, is the drum covered in toner?

                          What readings from
                          SP2223-001
                          SP3001-002
                          SP3103-001
                          SP3103-002
                          Last edited by tcs04; 05-09-2012, 08:51 PM.

                          Comment

                          • ddickens

                            #43
                            Re: Ricih Aficio 2045 locked on add toner screen

                            I normally check to see if the bottle is the correct toner. Then, see if it's turning. If these are good, I'd replace the toner hopper. I've seen those little paddles completely missing... That comes from the toner getting gummed up in the hopper.

                            Hope this helps...

                            Comment

                            • Gift
                              Service Manager

                              1,000+ Posts
                              • Mar 2011
                              • 2459

                              #44
                              Re: Ricih Aficio 2045 locked on add toner screen

                              Originally posted by Will
                              Have a Ricoh Aficio 2045 that is locked on toner add screen.....

                              btw: "thanks" a lot for not getting back to the topic. Must be hard dropping a note about what finally was the issue in his case...

                              Comment

                              • mikadonovan
                                Senior Tech

                                Site Contributor
                                2,500+ Posts
                                • May 2008
                                • 2931

                                #45
                                Re: Ricih Aficio 2045 locked on add toner screen

                                Originally posted by Gift
                                btw: "thanks" a lot for not getting back to the topic. Must be hard dropping a note about what finally was the issue in his case...
                                No shit. 5 pages of help on this one and not a peep.
                                NEVER ASSUME ANYTHING

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