SPC 811dn

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  • Doug James
    Senior Tech

    Site Contributor
    500+ Posts
    • Jan 2012
    • 935

    #1

    [CQ] SPC 811dn

    Toner does not seem to be getting to Drum/Dev unit (yellow). Is their a common reason for this problem. Figured I'd better check it out before I go tearing into this.
  • sandmanmac
    Field Supervisor

    Site Contributor
    2,500+ Posts
    • Feb 2009
    • 3964

    #2
    Re: SPC 811dn

    Yes.
    Lots of posts about this issue in the copier version of this printer, which is the Aficio MP C3500/4500
    The problem is generally either a plugged toner hose (often due to the use of non-Oem toner) or a shot toner pump.

    Comment

    • Doug James
      Senior Tech

      Site Contributor
      500+ Posts
      • Jan 2012
      • 935

      #3
      Re: SPC 811dn

      Big help, Thankyou so much...

      Comment

      • JustManuals
        Field Supervisor

        5,000+ Posts
        • Jan 2006
        • 9838

        #4
        Re: SPC 811dn

        This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from

        http://www.justmanuals.com

        Paul@justmanuals.com

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        • teebee1234
          Service Manager

          Site Contributor
          1,000+ Posts
          • Jul 2008
          • 1670

          #5
          Re: SPC 811dn

          Ditto on the pumps, that is probably the number one cause of this issue. But you can't rule out the hoses either. The Bk and Y pumps are identical as are the C and M ones, the difference being the angle of the hose nipple. The reason for individual part numbers is because they come with the hoses, which are different lengths and bends for each.

          B2233211 Pump Unit - BK
          B2233204 Pump Unit - M
          B2233203 Pump Unit - C
          B2233202 Pump Unit - Y

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