Ricoh mpc 3502 home screen logo

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  • leo34staffs
    copierman

    Site Contributor
    500+ Posts
    • Aug 2007
    • 500

    [Misc] Ricoh mpc 3502 home screen logo

    Hi Guys, Anyone here sucsessfully installed there own logo on a Ricoh 3502 Homescreen?

    I Have tried with jpeg and other formats, named it insert and still no joy.

    Anyone tried this, had any joy?
    Networking skills are advantageous but use of a 3m vacuum cleaner is essential
  • Gift
    Service Manager

    1,000+ Posts
    • Mar 2011
    • 2426

    #2
    Re: Ricoh mpc 3502 home screen logo

    tried - yes, succeeded - no

    You MUST choose some specific file format AND image resulution but even with a proper file (according to the user manual) I couldn't set up a logo - if if I can get the image uploaded via web interface with no error (you'll actually get an error if you choose an improper resolution). I didn't digged deeper since the possible reolution you can use (again: according to the user manual) is kind of a joke. I set these machines up like the old one since I don't see the advantage having a home screen in order to switch functions - maybe it's useful if extended features are installed but not if you have a basic setup you can program on the function buttons below (copy/doc server/fax/scan..).

    Comment

    • Zeldaman
      Senior Tech

      500+ Posts
      • Mar 2011
      • 946

      #3
      Re: Ricoh mpc 3502 home screen logo

      Hi there!
      The image must be smaller then 45KB, 324 x 66 pixel (exactly!!)
      It must be on the SD-card in a created folder custom_ui\image and named insert.JPG

      Greetings...

      Comment

      • leo34staffs
        copierman

        Site Contributor
        500+ Posts
        • Aug 2007
        • 500

        #4
        Re: Ricoh mpc 3502 home screen logo

        Originally posted by Zeldaman
        Hi there!
        The image must be smaller then 45KB, 324 x 66 pixel (exactly!!)
        It must be on the SD-card in a created folder custom_ui\image and named insert.JPG

        Greetings...
        Thanks for the info: I have used a file like you have described with no joy, although i was trying to do it via the browser, i will try with sd card in a named folder as you say.
        Networking skills are advantageous but use of a 3m vacuum cleaner is essential

        Comment

        • Llama God
          Service Manager

          1,000+ Posts
          • Mar 2009
          • 1353

          #5
          Re: Ricoh mpc 3502 home screen logo

          Our Ricoh sales rep person did it to the machines in our showroom. It took him quite some time too! I'll give him a call tomorrow, but I think that he'd used the RTFM installation process (no offence intended, I really think that he did.)

          Comment

          • leo34staffs
            copierman

            Site Contributor
            500+ Posts
            • Aug 2007
            • 500

            #6
            Re: Ricoh mpc 3502 home screen logo

            This is the bit i read in the (fm)


            Displaying the Image on the [Home] Screen Using the User Tools
            Displaying the Image on the [Home] Screen Using the User ToolsPreviousNext
            To load an image using the User Tools, store it on an SD card. Specify a file path and name as follows:
            File path:


            (root):\custom_ui\image
            File name:


            insert
            Insert an SD card into the media slot.
            For details about the procedure for inserting an SD card, see "Inserting an SD Card", Getting Started.
            Press the [User Tools/Counter] key.


            Press [Edit Home].
            Press [Insert Image on Home Screen].
            Press [Insert Image on Home Screen].
            Press [OK].
            Press the [User Tools/Counter] key.
            Remove the SD Card.
            For details about the procedure for removing an SD card, see "Removing an SD Card", Getting Started.


            To delete the image, press [Delete Image on Home Screen] in step 5.




            Displaying the Image on the [Home] Screen Using Web Image Monitor




            Displaying the Image on the [Home] Screen Using Web Image MonitorPreviousNext
            Start Web Image Monitor.
            For details, see "Using Web Image Monitor", Connecting the Machine/ System Settings.
            Log in to Web Image Monitor as an administrator.
            For details, see Security Guide.
            Point to [Device Management], and then click [Home Management].
            Click [Insert Image].
            Click [Insert Image] in the [Insert Image] box.
            Click [Browse], and then select a file.
            Click [OK].


            To change the image, click [Select Another Image] in step 4, and then select a new image.
            To delete the image, click [Delete Image] in step

            I created the image in photoshop and saved it as the exact pixel size, still no joy, but i wil try saving it in paint and trying it on the sd card tomorrow if i get time.
            Networking skills are advantageous but use of a 3m vacuum cleaner is essential

            Comment

            • teebee1234
              Service Manager

              Site Contributor
              1,000+ Posts
              • Jul 2008
              • 1670

              #7
              Re: Ricoh mpc 3502 home screen logo

              I couldn't for the life of me get it to load through the SD card, but had no problem loading with the WIM. I'm wondering if there is some sort of post processing that is done when using the WIM to make it fully compatible. One thing I didn't do when editing the logo was to 'flatten' it when done, not sure if that would make any difference. I might try GIMP and see if the results are any different.

              Comment

              • tcs04
                FORMER Techie

                1,000+ Posts
                • Apr 2009
                • 1183

                #8
                Re: Ricoh mpc 3502 home screen logo

                There is a post on the RUK tech forum about this

                Comment

                • leo34staffs
                  copierman

                  Site Contributor
                  500+ Posts
                  • Aug 2007
                  • 500

                  #9
                  Re: Ricoh mpc 3502 home screen logo

                  Thanks for the help, i managed to get it to work by saving it in paint and adding .jpeg and the end of the file named "insert"

                  May have been photoshop causing the issue.
                  Networking skills are advantageous but use of a 3m vacuum cleaner is essential

                  Comment

                  • tonnerboy
                    Trusted Tech

                    100+ Posts
                    • May 2011
                    • 212

                    #10
                    Re: Ricoh mpc 3502 home screen logo

                    Hello to all!
                    I tryed with GIMP with success.
                    -The logo must have exacltly 324x66
                    -96 dpi
                    -When you save it you need to save it in Jpeg format
                    - Then press "advance optinons" and desable all optins.
                    - Save it and you are done.

                    I added the logo by WIM

                    Comment

                    • SargeNZ
                      Trusted Tech

                      250+ Posts
                      • May 2012
                      • 263

                      #11
                      Re: Ricoh mpc 3502 home screen logo

                      Bump for an older thread. I am still battling with this not working. Tried both .jpeg and .jpg files, have updated firmware. Image is exactly 324x66. Loading from the SD reader apparently works, but the image does not show up in home.

                      Comment

                      • Masterchief
                        Trusted Tech

                        250+ Posts
                        • Apr 2011
                        • 281

                        #12
                        Re: Ricoh mpc 3502 home screen logo

                        In todays world you think that these sort of company logo could be pre installed or have acces to a directory where the logo needs to be put....

                        Ricoh should do this with all machines, and have there top 10000 Partners/Re-sellers/Distributers Preloaded. And then should you need to put your own logo in, Then a simple directory path copied and pasted via USB
                        sigpic

                        Comment

                        • MP C5502 Fan
                          Technician
                          • Dec 2017
                          • 35

                          #13
                          Re: Ricoh mpc 3502 home screen logo

                          I know this is really old, but... the trick is that the image must be less than 15kb ON THE DISK. If you resize it at 15kb, the actual space consumed on the disk might be 17kb and it won't work. You can check this by looking at the image properties in Windows.

                          The right size, dimensions and format named "insert", and it works from WIM.

                          Comment

                          • copier tech
                            Field Supervisor

                            5,000+ Posts
                            • Jan 2014
                            • 7981

                            #14
                            Re: Ricoh mpc 3502 home screen logo

                            Originally posted by Masterchief
                            In todays world you think that these sort of company logo could be pre installed or have acces to a directory where the logo needs to be put....

                            Ricoh should do this with all machines, and have there top 10000 Partners/Re-sellers/Distributers Preloaded. And then should you need to put your own logo in, Then a simple directory path copied and pasted via USB
                            With the new SOP panels you have create your own screen wallpaper using the SOP designer tool.


                            Let us eat, drink, and be merry, because tomorrow we may die!

                            For all your firmware & service manual needs please visit us at:

                            www.copierfirmware.co.uk - www.printerfirmware.co.uk

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