Savin 9020 toner issues

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  • ciann176

    Savin 9020 toner issues

    I bought toner black toner for a Savin C9020 off of a website and tried installing it today but the copier says there is no toner. I tried shaking it before putting it back in the machine and then rebooted it but the copier still says no toner. What am I doing wrong? Has anyone had this problem before?
  • mikadonovan
    Senior Tech

    Site Contributor
    2,500+ Posts
    • May 2008
    • 2936

    #2
    Re: Savin 9020 toner issues

    Sorry, I had advice for a 9020, which is an old analog machine. After reading your post again, I noticed you said a c9020 which I have not had any experience with.(A lot of typing for nothing after the edit).
    NEVER ASSUME ANYTHING

    Comment

    • TonerMunkeh
      Professional Moron

      2,500+ Posts
      • Apr 2008
      • 3870

      #3
      Re: Savin 9020 toner issues

      What is a C9020? Can't find anything about it.
      It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

      Hit it.

      Comment

      • Ollie1981
        Toner Monkey

        250+ Posts
        • Mar 2008
        • 418

        #4
        Re: Savin 9020 toner issues

        Originally posted by TonerMunkeh
        What is a C9020? Can't find anything about it.
        At a guess a Savin branded MPC2000......

        ....which would strongly suggest a toner pump issue. Well that is if the toner bottle the OP bought off "a website" isn't a complete piece of crap.

        Comment

        • teebee1234
          Service Manager

          Site Contributor
          1,000+ Posts
          • Jul 2008
          • 1670

          #5
          Re: Savin 9020 toner issues

          Originally posted by TonerMunkeh
          What is a C9020? Can't find anything about it.
          MPC2030/2050/2550

          Comment

          • sandmanmac
            Field Supervisor

            Site Contributor
            2,500+ Posts
            • Feb 2009
            • 3935

            #6
            Re: Savin 9020 toner issues

            Originally posted by Ollie1981
            At a guess a Savin branded MPC2000......

            ....which would strongly suggest a toner pump issue. Well that is if the toner bottle the OP bought off "a website" isn't a complete piece of crap.
            Savin C9020 crosses to Ricoh Aficio MP C2050

            What the user is doing wrong is trying to save a few dollars buying sub-standard generic toner which is one of the biggest no-no's there is in these machines. The end-user needs to go back to the supplier, and return the toner, (but I doubt that's possible, so that money's gone too), buy an original cartridge, and hope that solves the problem, and that the toner pump /tubes haven't been clogged up. Trying to save a few buck this way, will cost you hundreds and hundreds of dollars more in repairs, extra replacement toners, etc. etc.

            Comment

            • exit148
              Technician

              Site Contributor
              • Oct 2009
              • 44

              #7
              Re: Savin 9020 toner issues

              There should be a Chip on that toner ctg. If it is not on the compatible one you bought, the machine will not recognize that a new ctg (with new chip) was installed in it. Therefore making your new toner useless.

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