SP8100 - Hanging on print command

[Polarbear]

Re: SP8100 - Hanging on print command

I am trying the laser unit first thing coming Monday! Thanks for all the feedback!

Please hold thumbs, because I have a well used 4 lbs hammer on my desk - the other option for when my sense of humor runs out

[linuxxpwin]

Re: SP8100 - Hanging on print command

ok does the ccd unit init, when copy is pressed?

linuxxpwin.

[Polarbear]

Re: SP8100 - Hanging on print command

ok does the ccd unit init, when copy is pressed?

linuxxpwin.

This is a printer version. There is no scanner unit or ccd attached.

[linuxxpwin]

Re: SP8100 - Hanging on print command

ok, this narrows it down, there are a few other things you can check,

1. Have the memory check change out or increase and test.
2. Formatter PCB can also cause this issue
3. DC PCB if you have not check done so.
4. Driver type PCL 5 or 6
5. Firmware upgarde maybe needed

Can you perform internal prints? if not problem could definitely be formatter PCB.


Linuxxpwin

[Polarbear]

Re: SP8100 - Hanging on print command

And so the mission suffered catastrophic failure! Changed the laser unit and things are exactly the same as before: "Printing" with no output.

I am starting to reach for my 4 lbs hammer.....

[mikadonovan]

Re: SP8100 - Hanging on print command

1. Have the memory check change out or increase and test.


Linuxxpwin

memory?

This is a good idea.

[Polarbear]

Re: SP8100 - Hanging on print command

We have changed the following from a known working machine:
Controller
BICU
PSU
I/o Board
Laserunit
even the "cage" that secures the controller with it's "motherboard"


I really don't know anymore!

[Polarbear]

Re: SP8100 - Hanging on print command

mikadonovan

The memory is contained on the controller and we have already changed the controller from a known working machine.

[mikadonovan]

Re: SP8100 - Hanging on print command

I understand that. It can't hurt to a least reseat the dimm. It seems like your running out of ideas, so try the improbable and if it fixes it, explain the logic behind it later. I don't like easter-egging a problem, either, but bad memory can cause weird problems like yours. Aside from that I would double check that all connectors are seated properly.

[TonerMunkeh]

Re: SP8100 - Hanging on print command

The only other thing I can think of now is the fuser. Can you try the fuser from the other machine?

Failing that, does it have the lower paper trays? You tried disconnecting them?

[linuxxpwin]

Re: SP8100 - Hanging on print command

Hi the problem you are experiencing is definitely caused by the fuser unit, I think the problem is an obvious, in a previous post you mentioned you are printing with no output, are you saying paper come through the machine with no prints? or are you saying the machine hangs?

Please enlighten.

I think this is just a situation of patience and having a little discussion with the machine.

lets start from the beginning, what was your initial problem?

And outline what you have done so far.

Linuxxpwin

[Polarbear]

Re: SP8100 - Hanging on print command

linuxpwin

We have changed the following from a known working machine:
Controller
BICU
PSU
I/o Board
Laserunit
doorswitches
fusing unit
even the "cage" that secures the controller with it's "motherboard"


The machine does not feed paper at all, the display just reads "Printing" forever.

At the point the command gets (from the op panel - like counter page print) given the "data in" light comes on and the polygon spins up as if printing is about to start. Then the polygon spins down again and nothing more happens.

[Gift]

Re: SP8100 - Hanging on print command

Hi the problem you are experiencing is definitely caused by the fuser unit, I think the problem is an obvious

I don't see anything obvious or even a remote connection between the fuser and the symptome. If the fuser doesn't reach it's ready temp within a certain timeframe you'll get a SC code.

@Polarbear:

Ever tried a memory all clear and doing a test without restoring any data before?

[linuxxpwin]

Re: SP8100 - Hanging on print command

I was rereading my post earlier and realize I made an error in typing, I noted that the problem is definitely caused by the fuser unit, what is omitted is not this would not be a cause of the problem you are having sorry about that. This sometimes happens when I am thinking aloud and typing.

judging from your message I would think you have done most things but I think the problem is quite simple to solve.

what about your laser shutter door, grounding cables, a cable short.

I am sure when this is solved you would be laughing as to the simplest of things can cause the biggest of issues.

Linuxxpwin

[Chameleon]

Re: SP8100 - Hanging on print command

Since you have eliminated so much already, what about going back to an engine issue.
There might be a false jam or a endless loop reading the black patch which would normally result in an error code, but since this is a headless version of an MFP all you get is the "printing" message. How long are you waiting before shutting it OFF/ON?
I believe this has the customer replaceable PCU unit, have you swapped that out? Those drum ground tabs can be finicky.
Check the operation of the reg/laser write sensor, I remember running into a few IR600's hanging up endlessy displaying printing because of a reg jam.

Only sp modes I can think of that might be related would be:
Check SP5118 set to 0
Check SP5113 set to 0



Edit: I'll go along with Linuxxpwin about the fuser only because I have seen some Ricoh's with 2 heat lamps where the sub lamp was bad but somehow still got to a ready state without throwing a code. Then it would run fine on short runs but long runs it would run a few copies and say "wait..." run a few more and "wait..." During a PM I replaced the lamps just because they looked a little burned on the ends and unintentionally fixed the "wait..." issue.