Ricoh mp 161 scan problems

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  • callmefirst
    Technician

    50+ Posts
    • Feb 2012
    • 51
    #1

    Ricoh mp 161 scan problems

    I have a ricoh mp 161 and the IT guy says the machine will lose its scan settings after machine goes to energy saver. Any ideas would be helpful
    Tags: scan settings
    • KenB
      Geek Extraordinaire

      2,500+ Posts
      • Dec 2007
      • 3945
      #2
      Re: Ricoh mp 161 scan problems

      It depends on which settings you are referring to.

      SMTP, folder destinations, defaulted settings, etc... will stay.

      Settings for the last scan you did, such as duplex, DPI, etc... will go back to defaults, just as you would expect them to.

      If he's telling you that all of your programmed destinations, email server, and such will be lost after the machine goes to sleep, he's smokin' something.
      “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

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        • Gift
          Service Manager

          1,000+ Posts
          • Mar 2011
          • 2444
          #3
          Re: Ricoh mp 161 scan problems

          yeah some more specific intel would be nice. THese machines (SPF version) are known for having issue with loosing or corrupting adress book data. Updating the latest firmware and perform a (partial) memory clear usually helps.

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            • Shadow
              PHD in Sh!t Disturbing

              250+ Posts
              • Sep 2011
              • 455
              #4
              Re: Ricoh mp 161 scan problems

              there is a firmware update for the network card that will help solve this problem. I dealt with this issue last month for one of my clients.
              $hit Happens - Deal with it and move on.....................................sigpic....................................Lock & Load

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                • callmefirst
                  Technician

                  50+ Posts
                  • Feb 2012
                  • 51
                  #5
                  Re: Ricoh mp 161 scan problems

                  How can I obtain the latest firmware update for the Ricoh MP 161, does anyone have a part #. I am an independent and don't have any connections at Ricoh. Thanks in advance for any help!

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