ricoh aficio copying problem

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  • RWAFA
    Technician
    • Aug 2011
    • 68

    #1

    ricoh aficio copying problem

    hi guys, i have got my ricoh aficio 2232c color,the machine is not copying,if i place a document for copying,the machine scans the document bt the copy doesnt come out,it shows the "copying" massage.if i dont cancel,it keeps on like that.at first it was producing error 552.does any 1 knows the problem pleas help.
  • Bantams
    Senior Tech

    500+ Posts
    • Jun 2012
    • 603

    #2
    Re: ricoh aficio copying problem

    Sounds like a Software Crash try power on/off and Update the Firmware
    Maybe Format the Hard Disk also.

    Comment

    • Venom
      Technical/IT Support

      500+ Posts
      • Nov 2009
      • 765

      #3
      Re: ricoh aficio copying problem

      Probably a bad fusing unit
      IBM, Mita, Konica Minolta, Ricoh, Kyocera, HyPAS, Canon, Oce, Samsung, HP, TEO IP PBX/Unified Communications, Comptia Network+ Comptia PDI+ Certifications

      Comment

      • ucinn
        Trusted Tech

        250+ Posts
        • Jun 2009
        • 383

        #4
        Re: ricoh aficio copying problem

        Originally posted by RWAFA
        hi guys, i have got my ricoh aficio 2232c color,the machine is not copying,if i place a document for copying,the machine scans the document bt the copy doesnt come out,it shows the "copying" massage.if i dont cancel,it keeps on like that.at first it was producing error 552.does any 1 knows the problem pleas help.

        Check your pressure roller lamp..probably open

        Comment

        • Athlontini
          Trusted Tech

          250+ Posts
          • Jun 2012
          • 269

          #5
          Re: ricoh aficio copying problem

          Originally posted by Bantams
          Sounds like a Software Crash try power on/off and Update the Firmware
          Maybe Format the Hard Disk also.
          I just saw this issue/proposed solution in another thread. Try disconnecting the HDD; if it stops freezing after that then you know what the culprit probably is.

          Comment

          • JustManuals
            Field Supervisor

            5,000+ Posts
            • Jan 2006
            • 9838

            #6
            Re: ricoh aficio copying problem

            This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from


            Just Manuals, The Internet's largest selection of manuals ~ Instant Downloads


            Paul@justmanuals.com

            Comment

            • wilez
              Technician

              Site Contributor
              50+ Posts
              • Jan 2011
              • 54

              #7
              Re: ricoh aficio copying problem

              Remove controller and reseat memory also try printing internals(counter,configuration etc.) from user tools if the same occurs then step 2.
              Step 2 reformat HDD SP 5832.
              Step 3 will require new devs and pcu's plus writing all sp data, if unable to print it, but performing a sp 5810( i would start with printer,nib and system before doing and all)

              Hope this helps!
              https://t.me/pump_upp

              Comment

              • rthonpm
                Field Supervisor

                2,500+ Posts
                • Aug 2007
                • 2847

                #8
                Re: ricoh aficio copying problem

                SC 552 is a press roller warm up error so more than likely the fuser isn't reaching the proper temperature for printing. The fuser unit is fairly cheap to replace as a unit so try that and see what happens, especially if it's past PM yield.

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