MPC4500 - intermittant ADF jams?

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • OutlawTorn
    Trusted Tech

    100+ Posts
    • Aug 2008
    • 189

    MPC4500 - intermittant ADF jams?

    Hey all, Been having this issue for a while - have twice fitted the feed tyres in the last 3 months! Customer is located in a dusty hole so this has never helped but the ADF jamming issue is getting worse. All ADF jams are logged as 053 Separation: Off? I have opened the whole unit out, cleaned EVERY sensor but I am still getting intermittant jams which is doing my head in as the customer batters the top feeder! Could it be a clutch starting to fail? Help please!
  • ucinn
    Trusted Tech

    250+ Posts
    • Jun 2009
    • 383

    #2
    Re: MPC4500 - intermittant ADF jams?

    Originally posted by OutlawTorn
    Hey all, Been having this issue for a while - have twice fitted the feed tyres in the last 3 months! Customer is located in a dusty hole so this has never helped but the ADF jamming issue is getting worse. All ADF jams are logged as 053 Separation: Off? I have opened the whole unit out, cleaned EVERY sensor but I am still getting intermittant jams which is doing my head in as the customer batters the top feeder! Could it be a clutch starting to fail? Help please!
    Uusually it's that stupid felt collecting dust at the aligning roller....I've also seen the one way shaft of the feedbelt gets too shiny, take some fine grit sandpaper to it to get rid of the shine. I also take a black sharpie and color those felts black every so often to keep them dark.

    Comment

    • TonerMunkeh
      Professional Moron

      2,500+ Posts
      • Apr 2008
      • 3873

      #3
      Re: MPC4500 - intermittant ADF jams?

      I've had a couple of motors fail in this doc feeder. As I was running one you could hear the motor slowing down as it was running, kind of like a spin down noise. I think the part number is B802 1621.
      It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

      Hit it.

      Comment

      • nmfaxman
        Service Manager

        Site Contributor
        1,000+ Posts
        • Feb 2008
        • 1705

        #4
        Re: MPC4500 - intermittant ADF jams?

        Did you replace the sep roller or torque limiter?

        Torque limiter part # is A294 6700.
        Why do they call it common sense?

        If it were common, wouldn't everyone have it?

        Comment

        • Llama God
          Service Manager

          1,000+ Posts
          • Mar 2009
          • 1353

          #5
          Re: MPC4500 - intermittant ADF jams?

          Did you clean the sensor underneath the white plate on the underside of the ADF (it sits on the scan glass when the ADF is down?)

          Comment

          • blackcat4866
            Master Of The Obvious

            Site Contributor
            10,000+ Posts
            • Jul 2007
            • 22751

            #6
            Re: MPC4500 - intermittant ADF jams?

            Originally posted by OutlawTorn
            ... Customer is located in a dusty hole ...
            Speaking of dusty holes, try cleaning the felt bottom orifaces for the reflective sensors. I have one customer that does a lot of two hole punch originals and those random chads always seem to land in those sensor valleys. =^..^=
            If you'd like a serious answer to your request:
            1) demonstrate that you've read the manual
            2) demonstrate that you made some attempt to fix it.
            3) if you're going to ask about jams include the jam code.
            4) if you're going to ask about an error code include the error code.
            5) You are the person onsite. Only you can make observations.

            blackcat: Master Of The Obvious =^..^=

            Comment

            • OutlawTorn
              Trusted Tech

              100+ Posts
              • Aug 2008
              • 189

              #7
              Re: MPC4500 - intermittant ADF jams?

              Thanks for all the feedback everyone, lots to mull over there!

              Few questions -

              1. Which roller is the sep roller?
              2. Which felt do you speak of?!
              3. I cant quite place which sensors have a felt underneath?

              Comment

              • Llama God
                Service Manager

                1,000+ Posts
                • Mar 2009
                • 1353

                #8
                Re: MPC4500 - intermittant ADF jams?

                Originally posted by OutlawTorn
                Thanks for all the feedback everyone, lots to mull over there!

                Few questions -

                1. Which roller is the sep roller?
                2. Which felt do you speak of?!
                3. I cant quite place which sensors have a felt underneath?
                The sep roller, and you should know this, is the white roller that sits against the belt when the lid is down.

                The felt is located in a recess - open the ADF lid and you'll see some sensors on the underside of the lid. Now look at the main body of the ADF where these sensors would be looking if the lid were shut - that's the recess that has felt in the bottom and gets discoloured by paper dust. Colour the felt in with a black Sharpie (or similar.)

                Comment

                • OutlawTorn
                  Trusted Tech

                  100+ Posts
                  • Aug 2008
                  • 189

                  #9
                  Re: MPC4500 - intermittant ADF jams?

                  Originally posted by Llama God
                  The sep roller, and you should know this, is the white roller that sits against the belt when the lid is down. The felt is located in a recess - open the ADF lid and you'll see some sensors on the underside of the lid. Now look at the main body of the ADF where these sensors would be looking if the lid were shut - that's the recess that has felt in the bottom and gets discoloured by paper dust. Colour the felt in with a black Sharpie (or similar.)
                  Haha, oh right - yeah I call that the reverse roller and I have changed it. Good tip about the felt in the recess though, I will definitely give that a look. Thanks.

                  Comment

                  • mikadonovan
                    Senior Tech

                    Site Contributor
                    2,500+ Posts
                    • May 2008
                    • 2937

                    #10
                    Re: MPC4500 - intermittant ADF jams?

                    Originally posted by OutlawTorn
                    Haha, oh right - yeah I call that the reverse roller and I have changed it. Good tip about the felt in the recess though, I will definitely give that a look. Thanks.
                    There are 2 dust-collecting black holes towards the rear when you lift the top adf cover. I bought a sheet of adhesive backed black felt from Hobby Lobby for a dollar and make my own patches. Enough felt for hundreds of new patches. I think Ricoh charges 10 bucks apiece for them. What a rip.
                    NEVER ASSUME ANYTHING

                    Comment

                    • OutlawTorn
                      Trusted Tech

                      100+ Posts
                      • Aug 2008
                      • 189

                      #11
                      Re: MPC4500 - intermittant ADF jams?

                      Thanks again for all the advice everyone - I coloured in ALL the felt unders fot the sensors (including the one on the little metal plate on the underside of the ADF) Seems to be doing the trick for now so I have learned a valuable lesson here! Cheers again.

                      Comment

                      • blackcat4866
                        Master Of The Obvious

                        Site Contributor
                        10,000+ Posts
                        • Jul 2007
                        • 22751

                        #12
                        Re: MPC4500 - intermittant ADF jams?

                        Congratulations. =^..^=
                        If you'd like a serious answer to your request:
                        1) demonstrate that you've read the manual
                        2) demonstrate that you made some attempt to fix it.
                        3) if you're going to ask about jams include the jam code.
                        4) if you're going to ask about an error code include the error code.
                        5) You are the person onsite. Only you can make observations.

                        blackcat: Master Of The Obvious =^..^=

                        Comment

                        Working...