Does anyone have a Ricoh login to TSC website?
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You don't really expect someone to jeopardize their company to give you a login do you?
Are you on drugs? -
Anybody willing to share thier login on an open forum is not too smart.If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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Anybody willing to do it at all isn't too smart.Comment
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If you are an authorized dealer have your service manager contact the webmaster and set up an account.
You do need an I.D. number to sign up though.the savin2535 is displaying well bet the hiter lamp is not shining and the lamp had been tested o.k.please kindly help.Samir: No, not again. I... why does it say paper jam when there is no paper jam? I swear to God, one of these days, I just kick this piece of shit out the window.
Michael Bolton: You and me both, man. That thing is lucky I'm not armed.Comment
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all of these responces i expected, however it is only in a effort to resolve issues for my customers. We once were a Ricoh dealer but when Xerox purchased us we lost Ricoh's support. but we still have to support Ricoh equipment.
thanksComment
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If you where a Ricoh dealer then you have the CDs and most of the firmeware for your machines, know one of us is going to give you our login and password. it would be like planting a BOmB..................... hehehe
if you need help, there are so meany of us here that can try to help you.Last edited by iMind; 03-20-2008, 07:52 PM.sigpicWe can all Win, but at the end we all loose. Save the greyhoundComment
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Although I can't give you my login, I do believe your story. As it is typical big brother mentality.
If I were you, I'd be standing in front of my supervisor's desk asking him #1- How am I supposed to fix these Ricohs if I am not allowed to have the resources to do it? And #2- Why don't you come to the account and supervise me on this Ricoh that I can't get firmware, bulletins,etc for. After all, since you are the supervisor, wouldn't it be your responsibility to make sure I am trained on how to fix them with my hands tied behind my back?
Just my 2 cents
RegardsComment
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sigpicWe can all Win, but at the end we all loose. Save the greyhoundComment
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We were a Ricoh dealer until some ding dong decided one day to axe most of the dealers in Canada and go direct. Next thing you know IKON comes blazing into town and takes over the remaining Savin dealership as well as a couple others. Funny thing IKON became the only Ricoh dealer in the area after that. Ricoh Direct was only around for their national accounts and that was it. We are now an indy and do mostly Ricoh refurbs. My service manager, who came from IKON, still had his login up until about two years ago when IKON did their big restructuring and massive layoffs. We really haven't suffered without the TSC help. We have survived by joining sites like this and collaborating with the other techs out there. They are a wealth of knowledge and in my opinion can give better support and help than the TSC site ever did. We still have sources for firmware and parts though. The great thing about being an indy is we can usually go in a lot cheaper than the big guns and steal the deals from them.Comment
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Kopykid, couldn't agree more about the massive resource avail here. I was in despartion and was foolish in thinking someone would actually give me a login.Comment
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People will help if you have a specific problem. (At least try, anyway.)the savin2535 is displaying well bet the hiter lamp is not shining and the lamp had been tested o.k.please kindly help.Samir: No, not again. I... why does it say paper jam when there is no paper jam? I swear to God, one of these days, I just kick this piece of shit out the window.
Michael Bolton: You and me both, man. That thing is lucky I'm not armed.Comment
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Last edited by iMind; 03-21-2008, 10:13 PM.sigpicWe can all Win, but at the end we all loose. Save the greyhoundComment
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