Mp2000 and af2020 horizontal lines after clean mirrors

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  • ponto700
    Trusted Tech
    100+ Posts
    • Dec 2009
    • 144

    Mp2000 and af2020 horizontal lines after clean mirrors

    Hi to all, This is the third machine i found with same problem...after clean the mirrors from the scanner copies start coming with horizontal lines when we copy from the exposure glass but when copie from adf copies are clean! The strange is one technician remove the printer/scanner boards from machine and no more lines from the exposure glass! The strange is we put other printer board and problem apears again so i try to change memory ram, hd and still have the same problem! Did anyone already face this kind of problem before!?
  • Polarbear
    Service Manager
    1,000+ Posts
    • Feb 2012
    • 1070

    #2
    Re: Mp2000 and af2020 horizontal lines after clean mirrors

    Normally these lines are related to the scanner frame being bent on the left front side, when standing in front of the machine. This is normally due to a heavy book being put on the machine, or someone leaning on it.

    To check it lightly tap on the copy glass - if it rattles, the frame is bent (as glass cannot be bent or skew!

    Take hold of the left front corner and push it up slightly, then tapping the glass to check for the rattle.

    Another way to check is when removing the left side slit glass cover, check that the left edge of the glass is 100% flush against the left metal edge of the slit glass frame, while being flush with the front edge, where the op panel case touches the glass. If so, the frame should be straight and you should not have these lines.

    Also check that all the mirrors are in place and did not clip out while being wiped clean.

    Best of luck.
    Press the GREEN button!!

    Comment

    • pfinn10
      Technician
      • Jun 2010
      • 46

      #3
      Re: Mp2000 and af2020 horizontal lines after clean mirrors

      any chance you can post a scan of an image with the lines on it?

      Comment

      • Gift
        Service Manager
        1,000+ Posts
        • Mar 2011
        • 2384

        #4
        Re: Mp2000 and af2020 horizontal lines after clean mirrors

        I always add the A1045 df glass seals to these models since the default mylars doesn't prevent that dirt is passing through.

        Comment

        • gaudin
          Technician
          • Mar 2008
          • 39

          #5
          Re: Mp2000 and af2020 horizontal lines after clean mirrors

          On MP2000 try SP 4-903 (ADS Level).
          Change the setting from 252 to 180-190.
          Not the 'best' way...a possibility
          Certified for:
          Compita A+ / N+ / S+
          Microsoft MCST / MCA

          Comment

          • fbkhan3
            Trusted Tech
            250+ Posts
            • May 2012
            • 421

            #6
            Re: Mp2000 and af2020 horizontal lines after clean mirrors

            As said earlier just try to add screen shot if possible,it will help make it easy to sort out,

            Just a guess, unplug the DF for a moment and make a copy from Scanner Glass,

            Did you try changing any of this machines board with other machines and now you have 3 bad beast rather then 1?

            or did it happen after cleaning the scanner,then have detail look inside the scanner for Mirror,railings,scanner wire,

            or wait, someone will come up with new idea I'm sure!

            Comment

            • Llama God
              Service Manager
              1,000+ Posts
              • Mar 2009
              • 1353

              #7
              Re: Mp2000 and af2020 horizontal lines after clean mirrors

              Originally posted by Gift
              I always add the A1045 df glass seals to these models since the default mylars doesn't prevent that dirt is passing through.
              Right now, I'd love to know which ones you mean as we have a couple of repeat offenders in the field that we have to clean the optics on once a fortnight or so.

              Dust is not their friend.

              Comment

              • Gift
                Service Manager
                1,000+ Posts
                • Mar 2011
                • 2384

                #8
                Re: Mp2000 and af2020 horizontal lines after clean mirrors

                P/N B351-6523 works fine, I think this has been added via MB or TB to the A1045 series ages ago - I use two of them to ensure that both sides of the df contact glass are sealed. Once modded there's almost no ongoing streaking issues due to dust on the mirror.

                Comment

                • Llama God
                  Service Manager
                  1,000+ Posts
                  • Mar 2009
                  • 1353

                  #9
                  Re: Mp2000 and af2020 horizontal lines after clean mirrors

                  Originally posted by Gift
                  P/N B351-6523 works fine, I think this has been added via MB or TB to the A1045 series ages ago - I use two of them to ensure that both sides of the df contact glass are sealed. Once modded there's almost no ongoing streaking issues due to dust on the mirror.
                  Thanks, friend!

                  Comment

                  • vargue
                    Trusted Tech
                    250+ Posts
                    • Oct 2011
                    • 405

                    #10
                    Re: Mp2000 and af2020 horizontal lines after clean mirrors

                    what about counter image .i have notice yo say that copying from glass horizontal strikes lines revealed . and from adf is clean that not make any sense.

                    Comment

                    • ponto700
                      Trusted Tech
                      100+ Posts
                      • Dec 2009
                      • 144

                      #11
                      Re: Mp2000 and af2020 horizontal lines after clean mirrors

                      hi to all, sorry for delay but here are the scans of the copies! when i print out counter meter no problem at all only when i copy from exposure glass.
                      Attached Files

                      Comment

                      • Llama God
                        Service Manager
                        1,000+ Posts
                        • Mar 2009
                        • 1353

                        #12
                        Re: Mp2000 and af2020 horizontal lines after clean mirrors

                        Clean the optics again.

                        Comment

                        • ponto700
                          Trusted Tech
                          100+ Posts
                          • Dec 2009
                          • 144

                          #13
                          Re: Mp2000 and af2020 horizontal lines after clean mirrors

                          i have done that 10 times already!!

                          Comment

                          • Llama God
                            Service Manager
                            1,000+ Posts
                            • Mar 2009
                            • 1353

                            #14
                            Re: Mp2000 and af2020 horizontal lines after clean mirrors

                            These machines do have very sensitive optics and it can be the devil's own job to get rid of the lines.

                            However, as the lines are pretty much repeated on page 2 in the same places as on page 1, I'm still going with optics.

                            Comment

                            • ponto700
                              Trusted Tech
                              100+ Posts
                              • Dec 2009
                              • 144

                              #15
                              Re: Mp2000 and af2020 horizontal lines after clean mirrors

                              once took me more then 5 hours to fix one problem like this in one 2020 but after i turn off and turn on i got the same problem but when i make copies from adf copies coming perfect! after i try to fix again the af2020 and no solution i use the machine for spares

                              Comment

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