MP C4500

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  • shanehunt2000
    Junior Member
    • Oct 2011
    • 8

    MP C4500

    I have a mark on all copies duplex on a mp c4500 and looks like the toner is coming off on edge to edge copies

    tried a new fuser unit and still no joy :/

    tried cleaning pcu charge rollers and ITB belt aswell but they look fine
  • johnyb
    Trusted Tech

    100+ Posts
    • Feb 2011
    • 167

    #2
    Re: MP C4500

    Sounds like a fusing issue to me, is it set to the correct paper weight?
    How are the components of the fuser , ie press roller, internal press roller that sits inside the belt? etc
    Are you using dodgy toner, you may need to increase fusing temp to compensate.
    & Check the rollers in the exit unit, they get caked up in high coverage enviroments.
    Try different paper too, maybe the paper!


    Good luck!

    Comment

    • shanehunt2000
      Junior Member
      • Oct 2011
      • 8

      #3
      Re: MP C4500

      thanks for reply i have uped the fusing tempreture and seems to be ok but its a brand new fuser and still same fault so im wondering if somethings caked up

      thank you

      Comment

      • JustManuals
        Field Supervisor

        5,000+ Posts
        • Jan 2006
        • 9919

        #4
        Re: MP C4500

        This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from


        Just Manuals, The Internet's largest selection of manuals ~ Instant Downloads


        Paul@justmanuals.com

        Comment

        • coolbeer
          Trusted Tech
          • Jul 2011
          • 100

          #5
          Re: MP C4500

          Compatable toners or aged developer can cause problems, especially on high grade paper or card stock. Cleaning roller becomes clogged on fuser very quickly.

          Comment

          • rsyarcia
            Hair Straightener Tech

            500+ Posts
            • Feb 2008
            • 711

            #6
            Re: MP C4500

            Originally posted by coolbeer
            Compatable toners or aged developer can cause problems, especially on high grade paper or card stock. Cleaning roller becomes clogged on fuser very quickly.
            ask your client or check the cartridges if he is using a compatible toner since this will create big problem to the machine. we have this kind of problem even if you clean the pcu's and itb the copy still bad. also the toner stick to the edges of the hot roller.
            Nobody is perfect..

            Comment

            • Masterchief
              Trusted Tech

              250+ Posts
              • Apr 2011
              • 281

              #7
              Re: MP C4500

              Hi

              How is the transfer/sep unit, if it is very smooth and you clean it and is still very smooth change it and trust me it does help alot, also how is the cleaning unit on the ITB. If the cleaning unit is not cleaned out properly or not working 100% it leaves spots and marks on copies. Its trial and error to be honest

              Do a copy and open the door to cause a jame before the paper gets to the Trans/sep then inspect the paper, ITB etc. Then do another copy and stop it after it passes the Transfer/sep but before it gets to the Fusing unit and check.

              This will help you solve this problem quick remember if you stop a copy and you remove the ITB belt the pattern should be on the belt but if you see spots or excessive powder its the cleaning unit failing.

              MASTERCHIEF
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