MPC2500

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  • GeorgeBest
    Senior Tech

    500+ Posts
    • Jul 2009
    • 526

    #1

    MPC2500

    Got a MPC2500 with a SC551 error.
    I've changed the thermistors, I know I have to reset
    this but I can't enter the simulation, it just beeps when
    the code is put in . . .
    What am I doing wrong here ?

    anyone, thanks in advance
  • dewaldvdp

    #2
    Re: MPC2500

    You press
    Yellow cancel
    107
    Hold red cancel
    Service Mode wil come up.
    Select Service SP
    On the number pad en 5810 and press #
    It should take you to the Reset SC option.
    Press execute then okay
    Restart the machine

    Comment

    • thierry
      Technician
      • Apr 2012
      • 30

      #3
      Re: MPC2500

      Hi George.

      I had similar problem and found the thermopile was blown. Replaced with new one and solved the problem.
      Hope it helps.

      Comment

      • Zeldaman
        Senior Tech

        500+ Posts
        • Mar 2011
        • 946

        #4
        Re: MPC2500

        Hi there!
        Is it possible, that there are some printjobs on the machine? If so, you had to delete them, otherwise no enter to the techrep-programm.
        Greetings...

        Comment

        • GeorgeBest
          Senior Tech

          500+ Posts
          • Jul 2009
          • 526

          #5
          Re: MPC2500

          That is the problem,

          I did Yelow, 107, red (hold) but is won't work, just the beep ?

          Originally posted by dewaldvdp
          You press
          Yellow cancel
          107
          Hold red cancel
          Service Mode wil come up.
          Select Service SP
          On the number pad en 5810 and press #
          It should take you to the Reset SC option.
          Press execute then okay
          Restart the machine

          Comment

          • dewaldvdp

            #6
            Re: MPC2500

            If it doesn't go into SP mode then your HDD probably crashed. You can remove it and format it using an external bay or by plugging it into a computer and formatting it there. Remember to format the HDD as a NTFS.

            Comment

            • GeorgeBest
              Senior Tech

              500+ Posts
              • Jul 2009
              • 526

              #7
              Re: MPC2500

              Oke, but how can I delete the printjobs ?
              the machine is in SC551 and I can not go into the printmode

              Originally posted by Zeldaman
              Hi there!
              Is it possible, that there are some printjobs on the machine? If so, you had to delete them, otherwise no enter to the techrep-programm.
              Greetings...

              Comment

              • Bantams
                Senior Tech

                500+ Posts
                • Jun 2012
                • 603

                #8
                Re: MPC2500

                Try pressing the Loggin button and then entering sp mode from the loggin window loggin button being the one below the power button.

                Comment

                • ucinn
                  Trusted Tech

                  250+ Posts
                  • Jun 2009
                  • 383

                  #9
                  Re: MPC2500

                  Originally posted by GeorgeBest
                  Oke, but how can I delete the printjobs ?
                  the machine is in SC551 and I can not go into the printmode

                  Just shut the machine off, disconnect the ethernet and phone cables, then turn it back on and go into the service mode to reset.

                  Comment

                  • margic brian
                    Technician
                    • Jul 2012
                    • 97

                    #10
                    Re: MPC2500

                    Originally posted by dewaldvdp
                    If it doesn't go into SP mode then your HDD probably crashed. You can remove it and format it using an external bay or by plugging it into a computer and formatting it there. Remember to format the HDD as a NTFS.
                    love your comment thats the right answer

                    Comment

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