MPC 3500 SC 290

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  • Rick
    Trusted Tech
    • Mar 2007
    • 277

    #1

    MPC 3500 SC 290

    This machine just started kicking out this code . I know in the manual is says its a laser shutter problem . I have not seen this before and dont quite know where to tackle this error . Has any one ran into this condition before and if so what was the fix for this ?
  • rsyarcia
    Hair Straightener Tech

    500+ Posts
    • Feb 2008
    • 711

    #2
    Re: MPC 3500 SC 290

    SC290 (shutter does not close) and SC293 (shutter does not open) occur
    [Symptom]
    SC290 (shutter does not close) and SC293 (shutter does not open) occur.
    Applicable Models: MPC2500/3000/3500/4500


    [Cause]
    When the device is left for long periods of time in a low temperature environment, the write unit (the black molding) cover shrinks, the slide load on the shutter and shutter stabilizing screw (shoulder screw) increases, and SC290 or SC293 occur because of the shutter malfunction.
    • When parts crossover internally, the problem occurs on the device with the lower limit value.
    • With a temperature change of 20 degrees Celsius, the shrinkage is approximately 0.4 mm.

      [Resolution]

      When the following problem occurs, remove one of the following top screws.
    • You can maintain slide-ability even when the mold components have shrunk due to low temperatures by removing the screw.
    • Do not lubricate the shutter's shoulder screw with grease. There is a possibility that an abnormal image might be caused by dirt on the toner shield glass.
    Nobody is perfect..

    Comment

    • rsyarcia
      Hair Straightener Tech

      500+ Posts
      • Feb 2008
      • 711

      #3
      Re: MPC 3500 SC 290

      Originally posted by Rick
      This machine just started kicking out this code . I know in the manual is says its a laser shutter problem . I have not seen this before and dont quite know where to tackle this error . Has any one ran into this condition before and if so what was the fix for this ?
      Sometimes it is better to remove the shutter assembly from the laser unit.
      Nobody is perfect..

      Comment

      • Rick
        Trusted Tech
        • Mar 2007
        • 277

        #4
        Re: MPC 3500 SC 290

        Originally posted by rsyarcia
        Sometimes it is better to remove the shutter assembly from the laser unit.
        Will the machine still function normally without the shutter unit

        Comment

        • ruben
          The New Guy

          1,000+ Posts
          • Oct 2012
          • 1203

          #5
          Re: MPC 3500 SC 290

          Originally posted by Rick
          Will the machine still function normally without the shutter unit
          Easily, it is standard procedure for all our machines to have it removed. Saves a lot of hassle in the end. Just make sure your customer or yourself cleans the laser regularly, this should be done with or without the shutter anyway.

          Comment

          • rsyarcia
            Hair Straightener Tech

            500+ Posts
            • Feb 2008
            • 711

            #6
            Re: MPC 3500 SC 290

            [QUOTE=Rick;332676]Will the machine still function normally without the shutter unit[/QUOTE

            yes!!
            Nobody is perfect..

            Comment

            • Debs1964
              Service Manager

              1,000+ Posts
              • Oct 2010
              • 1690

              #7
              Re: MPC 3500 SC 290

              Originally posted by Rick
              Will the machine still function normally without the shutter unit
              Yes, but only remove the shutter itself, leave all the rest of the parts in place or you'll get an error code
              There are 10 types of people in this world, those who understand binary maths and those who don't

              Comment

              • turbojetboy
                Trusted Tech

                250+ Posts
                • Aug 2009
                • 279

                #8
                Re: MPC 3500 SC 290

                Removing the laser shutter is good advice, however as you are getting sc 290 error I doubt that this will fix it. The motor and sensor assy are completely independent of the shutter. The main reason for removing the shutter is to cure the random light or blank print issue that this can cause. Good luck - the motor and sensor are nicely hidden away.

                Comment

                • Rick
                  Trusted Tech
                  • Mar 2007
                  • 277

                  #9
                  Re: MPC 3500 SC 290

                  Originally posted by turbojetboy
                  Removing the laser shutter is good advice, however as you are getting sc 290 error I doubt that this will fix it. The motor and sensor assy are completely independent of the shutter. The main reason for removing the shutter is to cure the random light or blank print issue that this can cause. Good luck - the motor and sensor are nicely hidden away.
                  You were right its quite a dig to get at the shutter motor . Any ways I removed the shutter motor inspected it and reinstalled it . I also removed the laser units and removed the shutter assy . left it out and reinstalled everything . The machine worked for 1 print job and then displayed sc 672 I did a reset clr modes 107 clr stop . and it now seem to be working . Not sure why it did a 672 just wondering did I miss something and can i expect this code to come back ?

                  Comment

                  • fritz.net
                    Junior Member
                    • Sep 2018
                    • 9

                    #10
                    Re: MPC 3500 SC 290

                    Originally posted by turbojetboy
                    Removing the laser shutter is good advice, however as you are getting sc 290 error I doubt that this will fix it. The motor and sensor assy are completely independent of the shutter. The main reason for removing the shutter is to cure the random light or blank print issue that this can cause. Good luck - the motor and sensor are nicely hidden away.
                    you can disable the shutter if its removed (or fixed) by setting 2914 -007 to not present

                    Comment

                    • GIUBOSS
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Jul 2013
                      • 1391

                      #11
                      Re: MPC 3500 SC 290

                      Originally posted by fritz.net
                      you can disable the shutter if its removed (or fixed) by setting 2914 -007 to not present
                      It is no coincidence that later series no longer have that part installed.

                      Comment

                      • fritz.net
                        Junior Member
                        • Sep 2018
                        • 9

                        #12
                        Re: MPC 3500 SC 290

                        Originally posted by GIUBOSS
                        It is no coincidence that later series no longer have that part installed.
                        This is an interesting fact, so all/most newer/current series ricoh(like) printers do not have a shutter anymore?

                        So it is enough to clean it with the blue stroke thing which is located in the front door? (I found out that this is for cleaning the laser glas after I wrote my reply here)

                        Comment

                        • GIUBOSS
                          Service Manager

                          Site Contributor
                          1,000+ Posts
                          • Jul 2013
                          • 1391

                          #13
                          Re: MPC 3500 SC 290

                          Originally posted by fritz.net
                          This is an interesting fact, so all/most newer/current series ricoh(like) printers do not have a shutter anymore?

                          So it is enough to clean it with the blue stroke thing which is located in the front door? (I found out that this is for cleaning the laser glas after I wrote my reply here)
                          Yes, but they are more prone to getting dirty in that section, especially at each disassembly for jammed paper release operations or for movement vibrations, etc.

                          Comment

                          • slimslob
                            Retired

                            Site Contributor
                            25,000+ Posts
                            • May 2013
                            • 37375

                            #14
                            Re: MPC 3500 SC 290

                            Originally posted by fritz.net
                            you can disable the shutter if its removed (or fixed) by setting 2914 -007 to not present
                            Wake up idiot. You have replied to a thread from 10 years ago on a machine that was introduced almost 17 years ago.

                            Comment

                            • fritz.net
                              Junior Member
                              • Sep 2018
                              • 9

                              #15
                              Re: MPC 3500 SC 290

                              Originally posted by slimslob
                              Wake up idiot. You have replied to a thread from 10 years ago on a machine that was introduced almost 17 years ago.
                              nice wording ...

                              I stumbled on this since I had an issue with this Maschine and needed this info. This maschines may be old, but they still work and are around
                              I thought I add it for someone else to find it

                              Comment

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