Must restart message and black lines 1107

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  • copierkat
    Technician
    • May 2011
    • 27

    #1

    Must restart message and black lines 1107

    Hi all. I am working on an ES1105 which I believe is the Ricoh 1107 which is displaying the must restart after system check message, and copies are a bunch of black lines. I am assuming a charge leak or bias problem, but would like some feedback from you guys. Pics attached. On the SMC report, a bunch of SC300* are recorded, so looks like a charge issue. Thanks2013-01-08 15.01.13.jpg2013-01-08 15.01.23.jpg
    Last edited by copierkat; 01-08-2013, 11:32 PM.
  • Iowatech
    Not a service manager

    2,500+ Posts
    • Dec 2009
    • 3930

    #2
    Re: Must restart message and black lines 1107

    Kind of looks like a charge grid problem, if there is too much of that brown stuff on the grid you might try replacing it.

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    • tcs04
      FORMER Techie

      1,000+ Posts
      • Apr 2009
      • 1183

      #3
      Re: Must restart message and black lines 1107

      Originally posted by Iowatech
      Kind of looks like a charge grid problem, if there is too much of that brown stuff on the grid you might try replacing it.
      X2, replace the wires, grids and charge blocks.

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      • copierkat
        Technician
        • May 2011
        • 27

        #4
        Re: Must restart message and black lines 1107

        I came across the exact same problem on the same model at a different location. The copier is new and been there about 3 months. It had excessive toner dusting and 528K on developer. I cleaned up the toner dusting and replaced the developer. It was fine after that. I am thinking it was the toner dusting providing a path to ground causing the black wavy lines as shown in previous post pics. He said it would do that every 15 copies or so, then error with the wavy black lines. What say you? Dave

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        • tcs04
          FORMER Techie

          1,000+ Posts
          • Apr 2009
          • 1183

          #5
          Re: Must restart message and black lines 1107

          Originally posted by copierkat
          I came across the exact same problem on the same model at a different location. The copier is new and been there about 3 months. It had excessive toner dusting and 528K on developer. I cleaned up the toner dusting and replaced the developer. It was fine after that. I am thinking it was the toner dusting providing a path to ground causing the black wavy lines as shown in previous post pics. He said it would do that every 15 copies or so, then error with the wavy black lines. What say you? Dave
          There have been issues with toner leaking from the seal between the hopper and supply pump, also are you sure the tech who installed the dev followed the correct procedure? I've seen the dev set up with the front door closed at switch on which can add too much toner and cause overtoning and reduced dev life. I would normally expect this model to hit at least 1 million before needing its first dev.

          Follow the dev setup in the manual EXACTLY.

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