MP C3000 -error

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  • foundry
    Technician
    • Apr 2011
    • 20
    #1

    MP C3000 -error

    This machine is driving me nuts. Gives waste toner bottle message not set correctly. Gives error sc325 as well as what appears to be an inoperable touch screen. Can get it to go into service mode but none of the touch screen works.
    I have no parts but lots of heart...at least at the moment. All devs/drums turn,cant seem to find any mechanical drag to generate the 325 error.

    Please help before I go insane
    One Look is worth a thousand guesses
    Tags: ricoh error, touch scree, waste toner
    • sandmanmac
      Field Supervisor

      Site Contributor
      2,500+ Posts
      • Feb 2009
      • 3947
      #2
      Re: MP C3000 -error

      Originally posted by foundry
      This machine is driving me nuts. Gives waste toner bottle message not set correctly. Gives error sc325 as well as what appears to be an inoperable touch screen. Can get it to go into service mode but none of the touch screen works.
      I have no parts but lots of heart...at least at the moment. All devs/drums turn,cant seem to find any mechanical drag to generate the 325 error.

      Please help before I go insane
      Seems to me that you've been given some decent advice regarding this EXACT problem that you've also posted in the fax forum Here: http://www.copytechnet.com/forums/ri...325-error.html
      Why not pay attention to therm, try a few of the solutions already offered by myself, and others, and then give us some feedback on your progress??

      With regards to the SC325, if the units all turn freely, then you probably need a motor.
      "Heart", unfortunately isn't going to be enough for a couple of your issues I'm afraid

        Comment

        • portviking
          Technician
          • Sep 2009
          • 18
          #3
          Re: MP C3000 -error

          check the touch panel to see if the connector ribbon is brown...if so you will need to replace it with the updated panel that has a white tip (B2231484) Here are the postings in Gooses guide about the SC code. Sometimes the bearings will bind up with low copy volumes. Physcially inspect the CMY developers and turn them. Hope this helps.
          SC 325 Color developer unit bound, clean or replace dev unit.
          SC 325 Color developer motor bound or defective.

            Comment

            • foundry
              Technician
              • Apr 2011
              • 20
              #4
              Re: MP C3000 -error

              Small foam attached to the waste toner door proved to be quite effective. One down 2 to go. Developer units appear to turn ok although I have nothing to compare as far as drag goes. Is there a means by which the machine can be tricked into thinking the devs are installed in order to try a no load test ? The display has a white ribbon cable with a green tip at CN704. There is a second (much smaller) ribbon cable located at CN706 which is brown in colour.
              White sticker on PCB under LCD is"B2381461B" It appears to me that I have the updated display although I am unable to confirm at this time. Again feedback is gratefully received.
              My apologies if I've posted in a fax forum...I saw no indication.
              One Look is worth a thousand guesses

                Comment

                • sandmanmac
                  Field Supervisor

                  Site Contributor
                  2,500+ Posts
                  • Feb 2009
                  • 3947
                  #5
                  Re: MP C3000 -error

                  Originally posted by foundry
                  Small foam attached to the waste toner door proved to be quite effective. One down 2 to go. Developer units appear to turn ok although I have nothing to compare as far as drag goes. Is there a means by which the machine can be tricked into thinking the devs are installed in order to try a no load test ? The display has a white ribbon cable with a green tip at CN704. There is a second (much smaller) ribbon cable located at CN706 which is brown in colour.
                  White sticker on PCB under LCD is"B2381461B" It appears to me that I have the updated display although I am unable to confirm at this time. Again feedback is gratefully received.
                  My apologies if I've posted in a fax forum...I saw no indication.

                  The small harness is the one we're referring to, and you have the old one (brown end). It's only the actual touch screen or "contact glass" that needs to be replaced - not the circuitry. The problem is that the compound used to connect it to the screen dries out and becomes brittle, and then the panel becomes unresponsive.
                  I don't know of any sort of 'load test'. I'll state again -I'm pretty sure you're looking at a developer motor

                    Comment

                    • TonerMunkeh
                      Professional Moron

                      2,500+ Posts
                      • Apr 2008
                      • 3873
                      #6
                      Re: MP C3000 -error

                      Dev unit drive gears could also be at fault, they strip quite easily if the dev unit siezes.
                      It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

                      Hit it.

                        Comment

                        • JustManuals
                          Field Supervisor

                          5,000+ Posts
                          • Jan 2006
                          • 9919
                          #7
                          Re: MP C3000 -error

                          This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from:


                          Just Manuals, The Internet's largest selection of manuals ~ Instant Downloads



                          Paul@justmanuals.com

                            Comment

                            • foundry
                              Technician
                              • Apr 2011
                              • 20
                              #8
                              Re: MP C3000 -error

                              Thanks for the help all. As an FYI I was looking to try to run a no load test with regards to the dev drive motor and removing the driven gears off the assemblies did just that. Error code still present. As Paul so aptly pointed out a manual would have been quite useful. I prefer not to shotgun troubleshoot particularly when no major parts are available to do so. If the part number is known for the dev drive motor I would be appreciative.

                              Thanks again for all of your help
                              One Look is worth a thousand guesses

                                Comment

                                • sandmanmac
                                  Field Supervisor

                                  Site Contributor
                                  2,500+ Posts
                                  • Feb 2009
                                  • 3947
                                  #9
                                  Re: MP C3000 -error

                                  Originally posted by foundry
                                  Thanks for the help all. As an FYI I was looking to try to run a no load test with regards to the dev drive motor and removing the driven gears off the assemblies did just that. Error code still present. As Paul so aptly pointed out a manual would have been quite useful. I prefer not to shotgun troubleshoot particularly when no major parts are available to do so. If the part number is known for the dev drive motor I would be appreciative.

                                  Thanks again for all of your help

                                  P/N                                   AX06 0311 - Brushless Motor DC24V40W (Development Motor - MCY)

                                    Comment

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