MP C5502

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  • iscott
    Trusted Tech

    250+ Posts
    • Mar 2010
    • 344

    #1

    MP C5502

    Scanning seems to be a good bit different than the MP C4500 or C4000. Having file size rejections and poor image quality. The image quality seems to be mostly generational and mainly do to the amount of "reduction" that occurs. I was not aware that Copiers reduced in scan mode just copy and fax. Is there a way to adjust this?
  • ruben
    The New Guy

    1,000+ Posts
    • Oct 2012
    • 1203

    #2
    Re: MP C5502

    Most quality issues with scanning can be fixed by setting the default mode to photo, instead of text/photo. If the file size is still too large, set all compressions to high in Scanner Settings.

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    • iscott
      Trusted Tech

      250+ Posts
      • Mar 2010
      • 344

      #3
      Re: MP C5502

      What about the reduction issue

      and Many Thanks

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      • HP:guy
        Trusted Tech

        250+ Posts
        • Feb 2013
        • 279

        #4
        Re: MP C5502

        What size are you scanning?

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        • iscott
          Trusted Tech

          250+ Posts
          • Mar 2010
          • 344

          #5
          Re: MP C5502

          Just 8-1/2 x 11

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          • HP:guy
            Trusted Tech

            250+ Posts
            • Feb 2013
            • 279

            #6
            Re: MP C5502

            Try running 11x81/2.

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            • Iowatech
              Not a service manager

              2,500+ Posts
              • Dec 2009
              • 3930

              #7
              Re: MP C5502

              One thing you might want to check with unexpected reductions in scans - make sure all the size sensors in the scanner and document feeder are clean and operating properly.
              Of course, a sensor problem will also cause the machine to copy on or ask for the wrong size of paper when copying, too, so if the machine isn't doing that, this might be a waste of time.

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