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Thank you for the added direction. Do you remember what service mode the fax memory is? We are new to Ricoh, so I'm still trying to figure them out. Thanks again! I have done an SRAM clear, and that should have taken care of the problem, but it didn't.
The Bit switches are user settings, be sure you print out the current settings,just in case. The clear fax is in the regular service SP mode, memory clear. Probably sp 5801, 7 for fax memory clear
The clear fax is in the regular service SP mode, memory clear. Probably sp 5801, 7 for fax memory clear
There is also a clear fax memory in the FAX SP mode. System/Copy SP 5801-007 will clear the function working memory but might not clear saved Fax files. Fax SP 5101 erases all stored fax files.
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