C3500 streaks on front edge

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  • tinfox
    Trusted Tech

    Site Contributor
    250+ Posts
    • Nov 2007
    • 317

    #1

    C3500 streaks on front edge

    This problem went away and came back on its own.

  • MitchD
    Trusted Tech

    100+ Posts
    • Oct 2012
    • 164

    #2
    Re: C3500 streaks on front edge

    Looks like the charge rollers in all 4 drums need to be cleaned.
    "Heavy music to the normal ear is nothing but a loud annoyance. Most people think of it as obnoxious, talentless music but to someone who really listens and is really in love with music knows how beautiful and amazing it can be" Tommy Rogers of Between The Buried and Me"

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    • tinfox
      Trusted Tech

      Site Contributor
      250+ Posts
      • Nov 2007
      • 317

      #3
      Okay. That s what I thought. What was strange is that it went away and then returned.

      Comment

      • cdog530
        Technician

        50+ Posts
        • Nov 2009
        • 66

        #4
        Re: C3500 streaks on front edge

        Remember you can't clean worn out.

        Comment

        • tinfox
          Trusted Tech

          Site Contributor
          250+ Posts
          • Nov 2007
          • 317

          #5
          Originally posted by cdog530
          Remember you can't clean worn out.
          Not true! I bathe daily!

          Comment

          • Bantams
            Senior Tech

            500+ Posts
            • Jun 2012
            • 603

            #6
            Re: C3500 streaks on front edge

            Looks like you WILL have to replace all the pcus and the DEVs if the problem keeps coming and going.

            Comment

            • BATA
              Technician
              • Mar 2012
              • 27

              #7
              Re: C3500 streaks on front edge

              try to push the scan unit from down to up , if problem in copying mode only

              Comment

              • mikadonovan
                Senior Tech

                Site Contributor
                2,500+ Posts
                • May 2008
                • 2931

                #8
                Re: C3500 streaks on front edge

                It does look like a pcu problem, but since it disappeared and returned you might check out the transfer cleaning unit also.
                NEVER ASSUME ANYTHING

                Comment

                • tinfox
                  Trusted Tech

                  Site Contributor
                  250+ Posts
                  • Nov 2007
                  • 317

                  #9
                  Originally posted by mikadonovan
                  It does look like a pcu problem, but since it disappeared and returned you might check out the transfer cleaning unit also.
                  That's what I thought as well so I put in a new cleaning unit and it made zero difference.

                  The customer is okay for now I put all the paper in LT R so the lines don't show up. I ordered 3 pcus

                  Comment

                  • cdog530
                    Technician

                    50+ Posts
                    • Nov 2009
                    • 66

                    #10
                    Re: C3500 streaks on front edge

                    Streaks like this from the charge roller can clean themselves up...it is largely dependent on what the customer is running. If they are making lots of high coverage copies the toner disposal system can't keep up and the charge roller ends up getting contaminated. After the high coverage run they may run regular coverage and the toner disposal system catches up and the charge roller eventually cleans off enough to make the lines go away. That is my experience with lines that come and go...and yes like another post said changing the drum and dev unit together is recommended....crashed developer really clogs up the old disposal system.

                    Comment

                    • sandmanmac
                      Field Supervisor

                      Site Contributor
                      2,500+ Posts
                      • Feb 2009
                      • 3979

                      #11
                      Re: C3500 streaks on front edge

                      Originally posted by BATA
                      try to push the scan unit from down to up , if problem in copying mode only
                      The streaks shown are on an internal colour calibration page, so it's NOT only copy problem

                      Comment

                      • mabawser
                        Tech

                        100+ Posts
                        • Sep 2009
                        • 121

                        #12
                        Re: C3500 streaks on front edge

                        Originally posted by sandmanmac
                        The streaks shown are on an internal colour calibration page, so it's NOT only copy problem
                        unless it is a copy of an already printed calibration page!!!!

                        Comment

                        • tinfox
                          Trusted Tech

                          Site Contributor
                          250+ Posts
                          • Nov 2007
                          • 317

                          #13
                          Originally posted by mabawser
                          unless it is a copy of an already printed calibration page!!!!
                          Ha! Beat me to it!

                          Comment

                          • cdog530
                            Technician

                            50+ Posts
                            • Nov 2009
                            • 66

                            #14
                            Re: C3500 streaks on front edge

                            Is this an original ACC page?! we must get to the bottom of this if so...replace all mirrors in scanner and user a scissor jack to adjust a twisted frame!

                            Comment

                            • tinfox
                              Trusted Tech

                              Site Contributor
                              250+ Posts
                              • Nov 2007
                              • 317

                              #15
                              Re: C3500 streaks on front edge

                              Originally posted by cdog530
                              Is this an original ACC page?! we must get to the bottom of this if so...replace all mirrors in scanner and user a scissor jack to adjust a twisted frame!
                              Lol. Yes it was the original ACC.

                              Comment

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