Hi, i having problem on admin authentication,,, many of our machine on the market that automatically set the authentication on the system setting,, which is we cannot change any setting,, when time we deliver the machine we never set the authentication ON,, after 3 yrs of continious operation,, and its suddenly appear the LOG IN on user tools windows,, now i encountered some can log in and some cannot log in using "admin" or "supervisor".. we have 350 units on the market.. and its all MFP connected in one business network,, can you please tell me how can it happen.. i try memory clear NCS no luck and still cannot use admin..
admin authentication Ricoh MP C500,MP 5000, MP 3350
Collapse
X
-
-
Re: admin authentication Ricoh MP C500,MP 5000, MP 3350
Hi, i having problem on admin authentication,,, many of our machine on the market that automatically set the authentication on the system setting,, which is we cannot change any setting,, when time we deliver the machine we never set the authentication ON,, after 3 yrs of continious operation,, and its suddenly appear the LOG IN on user tools windows,, now i encountered some can log in and some cannot log in using "admin" or "supervisor".. we have 350 units on the market.. and its all MFP connected in one business network,, can you please tell me how can it happen.. i try memory clear NCS no luck and still cannot use admin..NEVER ASSUME ANYTHINGComment
-
Comment
-
Re: admin authentication Ricoh MP C500,MP 5000, MP 3350
i feel your pain - our company bought back several machines off lease (mp6000 & mpc4500's) from a large bank, only to find them locked down tight and all passwords changed. I spoke to someone at Ricoh who walked me thru the old school TelNet, worked like a charm! I will dig up the instructions when i get in back to the office next week.Comment
-
force23
Re: admin authentication Ricoh MP C500,MP 5000, MP 3350
i feel your pain - our company bought back several machines off lease (mp6000 & mpc4500's) from a large bank, only to find them locked down tight and all passwords changed. I spoke to someone at Ricoh who walked me thru the old school TelNet, worked like a charm! I will dig up the instructions when i get in back to the office next week.
ok i'll be in touch.. hope your instruction will be helpfull.. thanks by the way..Comment
-
Re: admin authentication Ricoh MP C500,MP 5000, MP 3350
here are the instructions for clearing the settings (worked on Lanier LD360 & LD435c);
print config page, or pull IP address thru settings
connect via crossover cable to laptop computer
open 'command prompt' (run - cmd) on computer
type "telnet (ip address)" [note the space between telnet & ip]
type "access flush" then hit enter.
log out and save settings
Good luck! Let us know if this works on these newer models??Comment
-
"Heavy music to the normal ear is nothing but a loud annoyance. Most people think of it as obnoxious, talentless music but to someone who really listens and is really in love with music knows how beautiful and amazing it can be" Tommy Rogers of Between The Buried and Me"Comment
-
Comment
-
Comment
-
"Heavy music to the normal ear is nothing but a loud annoyance. Most people think of it as obnoxious, talentless music but to someone who really listens and is really in love with music knows how beautiful and amazing it can be" Tommy Rogers of Between The Buried and Me"Comment
-
force23
Re: admin authentication Ricoh MP C500,MP 5000, MP 3350
To All,
Guys, thanks for the instructions and options that all youve shared, i still have 1 more question.. Ist posdible not because of the firmware? And by the way i will try all the instruction youve shared..
RegardsComment
-
force23
Re: admin authentication Ricoh MP C500,MP 5000, MP 3350
ThanksComment
Comment