admin authentication Ricoh MP C500,MP 5000, MP 3350

[Guest]

Hi, i having problem on admin authentication,,, many of our machine on the market that automatically set the authentication on the system setting,, which is we cannot change any setting,, when time we deliver the machine we never set the authentication ON,, after 3 yrs of continious operation,, and its suddenly appear the LOG IN on user tools windows,, now i encountered some can log in and some cannot log in using "admin" or "supervisor".. we have 350 units on the market.. and its all MFP connected in one business network,, can you please tell me how can it happen.. i try memory clear NCS no luck and still cannot use admin..

[HP:guy]

Re: admin authentication Ricoh MP C500,MP 5000, MP 3350

You are up the creek with no paddle.
Your only option is replace the nvram.

[mikadonovan]

Re: admin authentication Ricoh MP C500,MP 5000, MP 3350

Hi, i having problem on admin authentication,,, many of our machine on the market that automatically set the authentication on the system setting,, which is we cannot change any setting,, when time we deliver the machine we never set the authentication ON,, after 3 yrs of continious operation,, and its suddenly appear the LOG IN on user tools windows,, now i encountered some can log in and some cannot log in using "admin" or "supervisor".. we have 350 units on the market.. and its all MFP connected in one business network,, can you please tell me how can it happen.. i try memory clear NCS no luck and still cannot use admin..

You might look up the dickhead IT guy that changed it to begin with. If you tried supervisor>no password and that didn't work, I don't know what else you can do.

[sandmanmac]

Re: admin authentication Ricoh MP C500,MP 5000, MP 3350

You might look up the dickhead IT guy that changed it to begin with. If you tried supervisor>no password and that didn't work, I don't know what else you can do.

Agreed! That shit just doesn't "happen"

[jam-o-matic]

Re: admin authentication Ricoh MP C500,MP 5000, MP 3350

i feel your pain - our company bought back several machines off lease (mp6000 & mpc4500's) from a large bank, only to find them locked down tight and all passwords changed. I spoke to someone at Ricoh who walked me thru the old school TelNet, worked like a charm! I will dig up the instructions when i get in back to the office next week.

[force23]

Re: admin authentication Ricoh MP C500,MP 5000, MP 3350

i feel your pain - our company bought back several machines off lease (mp6000 & mpc4500's) from a large bank, only to find them locked down tight and all passwords changed. I spoke to someone at Ricoh who walked me thru the old school TelNet, worked like a charm! I will dig up the instructions when i get in back to the office next week.

ok i'll be in touch.. hope your instruction will be helpfull.. thanks by the way..

[jam-o-matic]

Re: admin authentication Ricoh MP C500,MP 5000, MP 3350

here are the instructions for clearing the settings (worked on Lanier LD360 & LD435c);

print config page, or pull IP address thru settings
connect via crossover cable to laptop computer
open 'command prompt' (run - cmd) on computer
type "telnet (ip address)" [note the space between telnet & ip]
type "access flush" then hit enter.
log out and save settings

Good luck! Let us know if this works on these newer models??

[skynetto]

Re: admin authentication Ricoh MP C500,MP 5000, MP 3350

access flush only removes the ip range allowed for wim access. It has nothing to do with admin and supervisor.

[MitchD]

Re: admin authentication Ricoh MP C500,MP 5000, MP 3350

You are up the creek with no paddle.
Your only option is replace the nvram.

Not true. I know a way to cure this problem.

[mikadonovan]

Re: admin authentication Ricoh MP C500,MP 5000, MP 3350

Not true. I know a way to cure this problem.

OK

[vargue]

Re: admin authentication Ricoh MP C500,MP 5000, MP 3350

there is some hazardous way to clear log in authentication.but counter will reset.00000000

[sandmanmac]

Re: admin authentication Ricoh MP C500,MP 5000, MP 3350

Not true. I know a way to cure this problem.

There are certain things many of us know, that should NEVER be discussed in an open forum.
Let's just leave it at that

[MitchD]

Re: admin authentication Ricoh MP C500,MP 5000, MP 3350

There are certain things many of us know, that should NEVER be discussed in an open forum.
Let's just leave it at that

I agree, just letting people know there are other ways of doing things

[force23]

Re: admin authentication Ricoh MP C500,MP 5000, MP 3350

To All,
Guys, thanks for the instructions and options that all youve shared, i still have 1 more question.. Ist posdible not because of the firmware? And by the way i will try all the instruction youve shared..

Regards

[force23]

Re: admin authentication Ricoh MP C500,MP 5000, MP 3350

there is some hazardous way to clear log in authentication.but counter will reset.00000000

Ok and how can i supposed to do that? It doesnt matter the if the counter back to zero... We count it from the start..

Thanks