Ricoh MPC300

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  • GeorgeBest
    Senior Tech

    500+ Posts
    • Jul 2009
    • 517

    #1

    Ricoh MPC300

    Ricoh MPC300:

    Got this customer with every morning this message:
    " Functional problem detected
    Press (restart) after the current process
    Repeat settings after the machine has restarted"

    doing this the machine will work all day . . . . but the message returns in the morning.

    Anyone a clue . . ?
    Thanks in advance
  • anothertech
    Service Manager

    Site Contributor
    1,000+ Posts
    • Nov 2007
    • 1757

    #2
    Re: Ricoh MPC300

    Have you printed and reviewed the smc report?

    Comment

    • Klydon
      Trusted Tech

      100+ Posts
      • Mar 2009
      • 242

      #3
      Re: Ricoh MPC300

      There should be a related SC code. If it isn't displayed, it will be in the service log.

      Comment

      • GeorgeBest
        Senior Tech

        500+ Posts
        • Jul 2009
        • 517

        #4
        Re: Ricoh MPC300

        Not yet
        See the picture
        IMAG0730.jpg

        Comment

        • GeorgeBest
          Senior Tech

          500+ Posts
          • Jul 2009
          • 517

          #5
          Re: Ricoh MPC300

          IMAG0730.jpg

          Comment

          • sandmanmac
            Field Supervisor

            Site Contributor
            2,500+ Posts
            • Feb 2009
            • 3973

            #6
            Re: Ricoh MPC300

            Originally posted by GeorgeBest
            [ATTACH=CONFIG]21150[/ATTACH]

            You`re not listening to the advice George

            Comment

            • GeorgeBest
              Senior Tech

              500+ Posts
              • Jul 2009
              • 517

              #7
              Re: Ricoh MPC300

              I haven't bin at the machine yet . .
              will be tomorrow.
              can't answer the question regarding the log data.

              Comment

              • Debs1964
                Service Manager

                1,000+ Posts
                • Oct 2010
                • 1687

                #8
                Re: Ricoh MPC300

                Originally posted by GeorgeBest
                I haven't bin at the machine yet . .
                will be tomorrow.
                can't answer the question regarding the log data.
                How did you take the photo then?
                There are 10 types of people in this world, those who understand binary maths and those who don't

                Comment

                • GeorgeBest
                  Senior Tech

                  500+ Posts
                  • Jul 2009
                  • 517

                  #9
                  Re: Ricoh MPC300

                  Was made by customer and send with email . . Deb

                  Comment

                  • jam-o-matic
                    Technician

                    50+ Posts
                    • Oct 2012
                    • 72

                    #10

                    Comment

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