Setting Email Ricoh Aficio2045

[vandezo]

i have ricoh aficio 2045..
ihave set the ip adrress it's OK
Smtp server i have set..

send to folder nothing problem..
please anyone help me..
thanks advance.

[unisys12]

You must enter the "Key Operator" e-mail address, which should be a known good working address. Hope that helps

[Star]

DNS server IP addresses set?

[vandezo]

Ok..
i still stuck to input my information..
this little informations:
IP address : 192.168.3.100
subnet mask: 255.255.255.0
my email adress : vandezo@yahoo.com
Dns : 203.130.196.5
smtp server : smtp.telkom.net.id

my questions:
where i can input all infomations...???
thanks..

[Froota]

Ok..
i still stuck to input my information..
this little informations:
IP address : 192.168.3.100
subnet mask: 255.255.255.0
my email adress : vandezo@yahoo.com
Dns : 203.130.196.5
smtp server : smtp.telkom.net.id

my questions:
where i can input all infomations...???
thanks..

Hello,

Can you be a bit more specific? Are you having troubles by scanning to mail or to folder?
Or can't you find a place to enter the destinations?
You also have to enter a gateway in interface, and a senders name near by smtp settings.
The adressbook to enter the destinations you can find in system\key-operator\adressbook.
Is it a aficio 2045 or 2045e?

Hopefully you can do something with this....

Kind regards,
Froota

[vandezo]

Hello,

Can you be a bit more specific? Are you having troubles by scanning to mail or to folder?
Or can't you find a place to enter the destinations?
You also have to enter a gateway in interface, and a senders name near by smtp settings.
The adressbook to enter the destinations you can find in systemkey-operatoradressbook.
Is it a aficio 2045 or 2045e?

Hopefully you can do something with this....

Kind regards,
Froota

i'm newbie for ricoh machine..
im use ricoh aficio 2045e
trouble with send to email.
please send what i must set.. so that machine can send to email
thanks

[Fearless V K]

Try using the IP address of the smtp server instead of the name, you can look that up at network-tools.com. Just type the name of the server and select the 'lookup' radio button. You also need to provide a username and password that is valid for the smtp server account in order to authenticate the email. That should be all that is needed to make it work.

[vandezo]

Ok..
my email on my outlook is working properly
this is the information
incoming mail : pop3.telkom.net.id
outgoing mail : smtp.telkom.net.id
email : vandezo@telkom.net.id
and
in other machine (canon) my setting is working properly to.
this is information
smtp server : smtp.telkom.net.id
ipaddress : 149.191.3.100
subnet : 255.255.255.0
dns : 203.130.196.5
port number: 25
ok..
what do im wrong....
pinging is ok...
send to file (folder) is ok
pleaseee.. help.. its 2 week.. im stuck here

[Fearless V K]

Have you read my previous post? Again...Use the IP address of the smtp server instead of the name. Go to network-tools.com to look it up. You MUST have a valid username and password for the email account (not the PC user's email username and password as these are often different to reflect the organization's domain name) but a valid username/password specifically for their telkom account. This MUST be programmed into the email setup on the machine for it to work.

[vandezo]

Have you read my previous post? Again...Use the IP address of the smtp server instead of the name. Go to network-tools.com to look it up. You MUST have a valid username and password for the email account (not the PC user's email username and password as these are often different to reflect the organization's domain name) but a valid username/password specifically for their telkom account. This MUST be programmed into the email setup on the machine for it to work.

i'm sorry im still stuck..
maybe this figure can help to manage my network setting



thanks advance

[Josh Moody]

Do you want scan to folder or Scan to email?

[vandezo]

Do you want scan to folder or Scan to email?

scan to email...

[Scott_Lewis]

Have you entered a valid "Key Operator's E-mail Address" as Unisys12 suggested long, long ago?

[Fearless V K]

The admin. email address is wrong, this should be an actual email address, but that shouldn't keep it from working.

You don't have the IP address for smtp.telkom.net.id entered in the smtp server name field. When I lookup smtp.telkom.net.id on network-tools.com, I got 203.130.196.196 as the IP address. Use that instead of smtp.telkom.net.id in the smtp server name field.

If you are logged into web image monitor admin mode, there should also be fields for you to enter the SMTP Auth. E-mail Address, SMTP Auth. User Name, and SMTP Auth. Password. Without valid entries for those fields, the email will never go through because it cannot be authenticated by the smtp server, and you do have smtp authentication on (it should be), so it is looking for that information, and it must be correct. I don't see where you have entered any of that.

Once all those things are entered properly, that should be all it needs for email to work.

[vandezo]

the informations is very clearly..
and usefull
this is new setting i made it


but
"sending the data has faileds"
this machine make me crazy ..
what i'm wrong again..
information : - send to folder OK (nothing problem)
- My Email on my PC OK (outlook express)