MP 2352 Please wait message on screen

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  • 3bok3bok68
    Senior MFP Technician

    50+ Posts
    • Nov 2008
    • 56

    #1

    MP 2352 Please wait message on screen

    "Please wait" message during installation MP2352, disconnect hdd still same. Replaced controller board, IPU, BCU and finally PSU same and not success. Thus anyone encounter this trouble? Please help. Thanksin advance...
  • JustManuals
    Field Supervisor

    5,000+ Posts
    • Jan 2006
    • 9838

    #2
    Re: MP 2352 Please wait message on screen

    This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from:


    Just Manuals, The Internet's largest selection of manuals ~ Instant Downloads


    Paul@justmanuals.com

    Comment

    • Herostrat
      Trusted Tech

      100+ Posts
      • Oct 2012
      • 220

      #3
      Re: MP 2352 Please wait message on screen

      Is fuser assembly warming up?
      At this point all I can think of is Aficio 700 when it bugs up and gives me this without SC or anything,or simply won't go in ready state and fusing assebly is cold.
      Gears,springs,clutches,sliders,connectors and electronics...who on earth can tell what's wrong with it?

      Comment

      • 3bok3bok68
        Senior MFP Technician

        50+ Posts
        • Nov 2008
        • 56

        #4
        Re: MP 2352 Please wait message on screen

        Originally posted by Herostrat
        Is fuser assembly warming up?
        At this point all I can think of is Aficio 700 when it bugs up and gives me this without SC or anything,or simply won't go in ready state and fusing assebly is cold.
        Yes trusted fusing is warming up....

        Comment

        • HP:guy
          Trusted Tech

          250+ Posts
          • Feb 2013
          • 279

          #5
          Re: MP 2352 Please wait message on screen

          have you looked up TB 013 I tired to upload it but it errors out.

          Comment

          • 3bok3bok68
            Senior MFP Technician

            50+ Posts
            • Nov 2008
            • 56

            #6
            Re: MP 2352 Please wait message on screen

            Originally posted by HP:guy
            have you looked up TB 013 I tired to upload it but it errors out.

            Hi HP nope i did not see that TB 013, if you dont mind can you please send to me you said TB? thanks.

            Comment

            • dawn
              Technician
              • Mar 2011
              • 48

              #7
              Re: MP 2352 Please wait message on screen

              Originally posted by 3bok3bok68
              Hi HP nope i did not see that TB 013, if you dont mind can you please send to me you said TB? thanks.

              Try replacing laser unit.

              Comment

              • Athlontini
                Trusted Tech

                250+ Posts
                • Jun 2012
                • 269

                #8
                Re: MP 2352 Please wait message on screen

                Replace the NVRAM and the EEPROM chip on the BCU. When that chip is faulty/broken pins, it causes this exact symptom.

                Comment

                • 3bok3bok68
                  Senior MFP Technician

                  50+ Posts
                  • Nov 2008
                  • 56

                  #9
                  Re: MP 2352 Please wait message on screen

                  Originally posted by Athlontini
                  Replace the NVRAM and the EEPROM chip on the BCU. When that chip is faulty/broken pins, it causes this exact symptom.
                  Athlontini I take BCU from new machine and test it in the machine which have a problem but still same until all parts of the machine I canivalized transfer in the machine no success..

                  Comment

                  • Athlontini
                    Trusted Tech

                    250+ Posts
                    • Jun 2012
                    • 269

                    #10
                    Re: MP 2352 Please wait message on screen

                    If you call Ricoh they're likely to tell you to replace both the BCU and EEPROM, brand new, together as a set. If it was a brand new machine you cannibalized them from then I guess we'll rule them out.

                    Are you getting appropriate voltage from all connector pins on the power supply?

                    Comment

                    • 3bok3bok68
                      Senior MFP Technician

                      50+ Posts
                      • Nov 2008
                      • 56

                      #11
                      Re: MP 2352 Please wait message on screen

                      Originally posted by Athlontini
                      If you call Ricoh they're likely to tell you to replace both the BCU and EEPROM, brand new, together as a set. If it was a brand new machine you cannibalized them from then I guess we'll rule them out.

                      Are you getting appropriate voltage from all connector pins on the power supply?
                      Yes! All voltage are okey. The cannibalized machine I already installed in the customer its work fine! I experience this problem many times only disconnect the HDD its work.

                      Comment

                      • rsyarcia
                        Hair Straightener Tech

                        500+ Posts
                        • Feb 2008
                        • 711

                        #12
                        Re: MP 2352 Please wait message on screen

                        Originally posted by 3bok3bok68
                        "Please wait" message during installation MP2352, disconnect hdd still same. Replaced controller board, IPU, BCU and finally PSU same and not success. Thus anyone encounter this trouble? Please help. Thanksin advance...
                        you almost changed everything inside the new machine. maybe it's time to change the engineer("Please don't wait).just kidding. were you able to access the sp mode?
                        Nobody is perfect..

                        Comment

                        • slimslob
                          Retired

                          Site Contributor
                          25,000+ Posts
                          • May 2013
                          • 37327

                          #13
                          Re: MP 2352 Please wait message on screen

                          If it has a FAX option installed, remove the FAX option. If that allows it to boot, replace both the GWFCU and the MBU.

                          Comment

                          • 3bok3bok68
                            Senior MFP Technician

                            50+ Posts
                            • Nov 2008
                            • 56

                            #14
                            Re: MP 2352 Please wait message on screen

                            Originally posted by slimslob
                            If it has a FAX option installed, remove the FAX option. If that allows it to boot, replace both the GWFCU and the MBU.
                            There is no fax option installed in the machine slimslob...

                            Comment

                            • 3bok3bok68
                              Senior MFP Technician

                              50+ Posts
                              • Nov 2008
                              • 56

                              #15
                              Re: MP 2352 Please wait message on screen

                              Originally posted by rsyarcia
                              you almost changed everything inside the new machine. maybe it's time to change the engineer("Please don't wait).just kidding. were you able to access the sp mode?
                              No rsyarcia I can't access sp mode...thanks...

                              Comment

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