MPC2050 waste toner container, empty or replace?

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  • copyaction
    Senior Tech

    Site Contributor
    500+ Posts
    • Oct 2007
    • 976

    MPC2050 waste toner container, empty or replace?

    Just got 2 of these in the field and was wondering can they be emptied or better to just replace.
    Also is there a sim to reset or does it just recognize the new one?
  • ruben
    The New Guy

    1,000+ Posts
    • Oct 2012
    • 1204

    #2
    Re: MPC2050 waste toner container, empty or replace?

    Which one? This model has two waste toner containers.

    You can empty both easily, if you empty before waste toner full condition is met you will have to reset them manually in SP mode. The machine will recognise the empty waste toner container after full condition is met.

    Manual reset is under SP3-902.

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    • copyaction
      Senior Tech

      Site Contributor
      500+ Posts
      • Oct 2007
      • 976

      #3
      Re: MPC2050 waste toner container, empty or replace?

      Thanks, Not sure which one customer just called and says message on screen says: waste toner nearly full

      I ordered the front one since it is so cheap, but I guess it is better to just empty the side one?

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      • ruben
        The New Guy

        1,000+ Posts
        • Oct 2012
        • 1204

        #4
        Re: MPC2050 waste toner container, empty or replace?

        Empty both at the same time, only takes a few seconds with a bag and vacuum, just remember to reset the ITB waste toner if it isn't at full condition.

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        • copyaction
          Senior Tech

          Site Contributor
          500+ Posts
          • Oct 2007
          • 976

          #5
          Re: MPC2050 waste toner container, empty or replace?

          Will do, thanks

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          • Smee
            Trusted Tech

            100+ Posts
            • Aug 2009
            • 178

            #6
            Re: MPC2050 waste toner container, empty or replace?

            Originally posted by ruben
            Which one? This model has two waste toner containers.

            You can empty both easily, if you empty before waste toner full condition is met you will have to reset them manually in SP mode. The machine will recognise the empty waste toner container after full condition is met.

            Manual reset is under SP3-902.
            Ive emptied hundreds of these but never reset the counter in SP mode - although I have seen it in there. What does this counter do? the machine dosnt stop when the counter reaches its limit, otherwise id be back the very next day after emptying it. I dont reset any SP's on any machines when emptying waste toner bottles as I dont think they do anything. What I thought stops the machines and registers the full WTB command is the black diaphragm sensor on the bottles, when its full it pushes the sensor out, creating the nearly full warning. When its emptied, the diaphragm isnt pushed out so the warning goes away.

            I think once the sensor is triggered, the machine counts pages, and when it reaches a pre-determined count the machine stops as it believes its full. I dont think resetting the counter does anything - but I may well be wrong!

            Do most people reset the counter?

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            • ruben
              The New Guy

              1,000+ Posts
              • Oct 2012
              • 1204

              #7
              Re: MPC2050 waste toner container, empty or replace?

              Originally posted by Smee
              What I thought stops the machines and registers the full WTB command is the black diaphragm sensor on the bottles, when its full it pushes the sensor out, creating the nearly full warning. When its emptied, the diaphragm isnt pushed out so the warning goes away.
              For waste toner bottle 1; not sure about the second bottle, so I always reset it unless it has reach full condition. Just in case.

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              • freginold
                Trusted Tech

                100+ Posts
                • Sep 2010
                • 102

                #8
                Re: MPC2050 waste toner container, empty or replace?

                We always reset the counter just so other techs can see what it's at. Has anyone else had issues with the new WTBs (front ones) being defective? Gear shaft is bent, causing excessive noise and sometimes service code. Happens on about 50% of the bottles we've bought recently.
                -----------------------------------------------
                Config page instructions for copiers, printers, & fax machines

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                • Debs1964
                  Service Manager

                  1,000+ Posts
                  • Oct 2010
                  • 1687

                  #9
                  Re: MPC2050 waste toner container, empty or replace?

                  Originally posted by Smee
                  Do most people reset the counter?
                  Nope, never bother for waste toner, I think it works the same way as you. I empty waste toners constantly and have never had a problem with not resetting the count
                  There are 10 types of people in this world, those who understand binary maths and those who don't

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                  • Iowatech
                    Not a service manager

                    2,500+ Posts
                    • Dec 2009
                    • 3933

                    #10
                    Re: MPC2050 waste toner container, empty or replace?

                    Huh, I've always reset the counters because it is pretty easy, but I'll have to try not doing that.
                    On a lighter note, waste toner bottle 1 can be emptied at least three times, at least that's the earliest I had one that puked toner into the sensor that detects that container is full. Dumping WTB1 also cuts down on the clicking noise from the new WTB, as the internal mixers are already bent but still work properly. That noise caused me a callback or two.
                    Dumping WTB1 can be colorful too. But as I am easily amused sometimes, um, never mind.

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                    • slimslob
                      Retired

                      Site Contributor
                      25,000+ Posts
                      • May 2013
                      • 34920

                      #11
                      Re: MPC2050 waste toner container, empty or replace?

                      The clear heavy plastic bags that Ricoh ships parts in are a good size to dump waste toner into.

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                      • Debs1964
                        Service Manager

                        1,000+ Posts
                        • Oct 2010
                        • 1687

                        #12
                        Re: MPC2050 waste toner container, empty or replace?

                        Originally posted by Iowatech
                        Dumping WTB1 can be colorful too. But as I am easily amused sometimes, um, never mind.
                        I must be easily amused too, it's just sooooooooooooooo pretty, all those bright colours
                        But I'm a girl, I'm allowed to be amused by bright colours, what's your excuse
                        There are 10 types of people in this world, those who understand binary maths and those who don't

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                        • Iowatech
                          Not a service manager

                          2,500+ Posts
                          • Dec 2009
                          • 3933

                          #13
                          Re: MPC2050 waste toner container, empty or replace?

                          Originally posted by Debs1964
                          I must be easily amused too, it's just sooooooooooooooo pretty, all those bright colours
                          But I'm a girl, I'm allowed to be amused by bright colours, what's your excuse
                          I guess it might be from the time I was probably in the Army Reserves back in the day, we were forward area direct support and spent most of our training time out in the field. When I was out on the perimeter overnight then I had to find something to keep me awake and alert. And the easiest things were usually the most effective.

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                          • neergish
                            Trusted Tech

                            100+ Posts
                            • Feb 2008
                            • 177

                            #14
                            Re: MPC2050 waste toner container, empty or replace?

                            Originally posted by freginold
                            Has anyone else had issues with the new WTBs (front ones) being defective? Gear shaft is bent, causing excessive noise and sometimes service code. Happens on about 50% of the bottles we've bought recently.

                            I have had a couple do this to me but no where near to 50%, I thought it might have been cause from being left in my car for too long but cant confirm.
                            "See if you can rent a spring hook and a phillips screwdriver it will make your life that much easier..."

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                            • freginold
                              Trusted Tech

                              100+ Posts
                              • Sep 2010
                              • 102

                              #15
                              Re: MPC2050 waste toner container, empty or replace?

                              Had it happen straight out of the box, as soon as we got it from Ricoh. We started checking them when they came in. Stopped ordering them because it was such a pain, emptying them only takes a few minutes and you don't have to worry if it will work or not when you put it back in.
                              -----------------------------------------------
                              Config page instructions for copiers, printers, & fax machines

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