Ricoh SP3400N : All indicators are lit and printer won't work

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  • brunot
    Trusted Tech

    100+ Posts
    • May 2012
    • 148

    #1

    [Misc] Ricoh SP3400N : All indicators are lit and printer won't work

    Photo0619.jpgSP3400N.jpg

    Please advice
    Last edited by brunot; 09-29-2013, 11:13 PM.
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22934

    #2
    Re: All indicators are lit and printer won't work

    For those of you not interested in guessing, this is a Ricoh SP3400N printer.

    Have you looked at the manual yet? =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • brunot
      Trusted Tech

      100+ Posts
      • May 2012
      • 148

      #3
      Re: All indicators are lit and printer won't work

      There's nothing like this in the Troubleshooting Guide



      Originally posted by blackcat4866
      For those of you not interested in guessing, this is a Ricoh SP3400N printer.

      Have you looked at the manual yet? =^..^=

      Comment

      • sandmanmac
        Field Supervisor

        Site Contributor
        2,500+ Posts
        • Feb 2009
        • 3964

        #4
        Re: All indicators are lit and printer won't work

        Originally posted by brunot
        There's nothing like this in the Troubleshooting Guide
        Really? I've never laid my eyes on one of these printers, yet I found this in about 6 seconds at Knowledge Base - Support Center | Ricoh-USA


        Panel Indicator

        All indicators are lit. There are problems with the printer. Check the printer status on the Smart Organizing Monitor dialog box.
        After checking the printer status, turn off the main power, and then turn it back on again.
        If all the indicators are still lit, contact your service representative.

        Comment

        • neergish
          Trusted Tech

          100+ Posts
          • Feb 2008
          • 177

          #5
          Re: Ricoh SP3400N : All indicators are lit and printer won't work

          Load Smart Organising Monitor for 3400 series onto the machine you print from and see if there is a particulair error message.
          "See if you can rent a spring hook and a phillips screwdriver it will make your life that much easier..."

          Comment

          • zames77
            Tweak it till it breaks!

            100+ Posts
            • Jan 2010
            • 121

            #6
            Re: Ricoh SP3400N : All indicators are lit and printer won't work

            As neergish says, load Smart Organising Monitor (SOM), it'll probably be an error for the fuser which can be reset using the SOM.

            Comment

            • brunot
              Trusted Tech

              100+ Posts
              • May 2012
              • 148

              #7
              Re: All indicators are lit and printer won't work

              Thank you very much, i will try to reset the printer using the Smart Organizing Monitor.


              Originally posted by sandmanmac
              Really? I've never laid my eyes on one of these printers, yet I found this in about 6 seconds at Knowledge Base - Support Center | Ricoh-USA


              Panel Indicator

              All indicators are lit. There are problems with the printer. Check the printer status on the Smart Organizing Monitor dialog box.
              After checking the printer status, turn off the main power, and then turn it back on again.
              If all the indicators are still lit, contact your service representative.

              Comment

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