Ricoh Aficio MP 2550N -USB and Ethernet Not Functioning or Disabled

[Guest]

We received in some like new low mileage Ricoh Aficio MP 2550N's at work - the USB and Ethernet ports seem to be disabled somehow. I have gone through the manual and cant find anything.
If you plug into rj45 jack there are no lights and if you plug into usb 'b' connection there is no response.

Trying to determine of we should part them out or have someone look at them, is this as simple as having a Ricoh guy come in and enable the port? What should we expect to pay/cost? Or is it bad I/o boards? The units function fine as straight copiers.

thanks

[CRISTIAN MULLER]

Re: Ricoh Aficio MP 2550N -USB and Ethernet Not Functioning or Disabled

We received in some like new low mileage Ricoh Aficio MP 2550N's at work - the USB and Ethernet ports seem to be disabled somehow. I have gone through the manual and cant find anything.
If you plug into rj45 jack there are no lights and if you plug into usb 'b' connection there is no response.

Trying to determine of we should part them out or have someone look at them, is this as simple as having a Ricoh guy come in and turn the ports on? What should we expect to pay/cost? Or is it bad I/o boards? The units function fine as straight copiers.

thanks

try to perform a factory default clear, dont remember what do but was in service mode at 5 copier option, remember to print all backup data before make this.

[Elmo]

Re: Ricoh Aficio MP 2550N -USB and Ethernet Not Functioning or Disabled

If i remember correctly this model come with a usb and network as standard
you can enable the usb and network port in service mode
but unless you have the print scan option installed they will not print
they require print scan buttons on the left of the display,extra memory a hdd and a print/scan sd card installed

[sandmanmac]

Re: Ricoh Aficio MP 2550N -USB and Ethernet Not Functioning or Disabled

try to perform a factory default clear, dont remember what do but was in service mode at 5 copier option, remember to print all backup data before make this.

A memory clear is dangerous advice that will solve nothing except creating a shitload of headaches - especially after the machine is setup

Here's what you want to enable the ports:
COPY SP:
SP5985-1 (NIC)
SP5985-2 (USB)

1=enabled
0= disabled

[TonerMunkeh]

Re: Ricoh Aficio MP 2550N -USB and Ethernet Not Functioning or Disabled

Scan a config page and post it will ya, we're scratching on the dark without seeing some more information. Personally, I'm going for the wireless authentication being switched on.

[Eric1968]

Re: Ricoh Aficio MP 2550N -USB and Ethernet Not Functioning or Disabled

try to perform a factory default clear, dont remember what do but was in service mode at 5 copier option, remember to print all backup data before make this.

And another one who thinks performing a memory clear solves everything.....

[mikadonovan]

Re: Ricoh Aficio MP 2550N -USB and Ethernet Not Functioning or Disabled

Don't do this....

try to perform a factory default clear, dont remember what do but was in service mode at 5 copier option, remember to print all backup data before make this.

Check this.....

A memory clear is dangerous advice that will solve nothing except creating a shitload of headaches - especially after the machine is setup

Here's what you want to enable the ports:
COPY SP:
SP5985-1 (NIC)
SP5985-2 (USB)

1=enabled
0= disabled

and check this. It's under SP5xxx > 802.11 authentication, I think.

Scan a config page and post it will ya, we're scratching on the dark without seeing some more information. Personally, I'm going for the wireless authentication being switched on.

[khaled_abosere3@yahoo.com]

Re: Ricoh Aficio MP 2550N -USB and Ethernet Not Functioning or Disabled

And another one who thinks performing a memory clear solves everything.....

who you mean Eric?

[Debs1964]

Re: Ricoh Aficio MP 2550N -USB and Ethernet Not Functioning or Disabled

If i remember correctly this model come with a usb and network as standard
you can enable the usb and network port in service mode
but unless you have the print scan option installed they will not print
they require print scan buttons on the left of the display,extra memory a hdd and a print/scan sd card installed

I'm guessing Elmo is correct, I think it's an MP2550B (not heard of an MP2550N), and the printer/scanner kit is an option for this model

[slimslob]

Re: Ricoh Aficio MP 2550N -USB and Ethernet Not Functioning or Disabled

Look at the product code on the serial number label.

If it is a D017, it the basic model 2550B. The basic model has no print, scan, or fax. The usb and network jacks are there but no firmware to support them.

If it is a D018, then it is either model 2550SP or 2550SPF. The SPF has the fax option preinstalled. Both model support print and scan.

[JustManuals]

Re: Ricoh Aficio MP 2550N -USB and Ethernet Not Functioning or Disabled

This Parts & Service manual can now be purchased for $12.77 and downloaded immediately after payment from:

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Paul@justmanuals.com

[Elmo]

Re: Ricoh Aficio MP 2550N -USB and Ethernet Not Functioning or Disabled

When you press the user tools button is there a box in the display that says printer features
if not you prob dont have print option installed

[Eric1968]

Re: Ricoh Aficio MP 2550N -USB and Ethernet Not Functioning or Disabled

who you mean Eric?

What I mean is that doing memory clear don't solve anything. It only makes things worse. I'm not going into all details, but it should only be performed when replacing NVRAM's. It never resolves SC's, paper jams, etc...

[tekguy]

Re: Ricoh Aficio MP 2550N -USB and Ethernet Not Functioning or Disabled

Look at the product code on the serial number label.

If it is a D017, it the basic model 2550B. The basic model has no print, scan, or fax. The usb and network jacks are there but no firmware to support them.

If it is a D018, then it is either model 2550SP or 2550SPF. The SPF has the fax option preinstalled. Both model support print and scan.

this is it, D017 -guess thats why it only has like 19K page through it after being at a large insurance corp, nobody could print to it (they sent it here by mistake and didnt want it back either)

is there an upgrade module for this? then again, just sell it off

thanks guys!

oh yeah, its a 2550B -must have been seeing cross eyed the day i posted this

[slimslob]

Re: Ricoh Aficio MP 2550N -USB and Ethernet Not Functioning or Disabled

this is it, D017 -guess thats why it only has like 19K page through it after being at a large insurance corp, nobody could print to it (they sent it here by mistake and didnt want it back either)

is there an upgrade module for this? then again, just sell it off

thanks guys!

oh yeah, its a 2550B -must have been seeing cross eyed the day i posted this

It can be upgraded using the Printer Scanner Unit Type 3350 which includes HDD, SD Card, Memory. EDP code 416439. This will give you printing and B/W scanning. The 2550B cannot be upgraded to color scanning.