Ricoh 2022 admin password can't get into address book

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  • Dougtech
    Trusted Tech

    Site Contributor
    100+ Posts
    • Apr 2011
    • 113

    #16
    Re: Ricoh 2022 admin password can't get into address book

    Don't know if this works on older models, but you can login as "supervisor" with no password which will allow you to change the admin password on the newer ones...

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    • copyaction
      Senior Tech

      Site Contributor
      500+ Posts
      • Oct 2007
      • 985

      #17
      Re: Ricoh 2022 admin password can't get into address book

      Originally posted by teebee1234
      3-2) Enter SP mode.3-3) Enter SP 5-801-011 (Memory Clear > NCS).3-4) Press [Execute].3-5) You will be asked for confirmation. (IMPORTANT) This will reset all of the network and interface settings. Make sure you have printed the configuration sheet. Press [Execute] once again.3-6) Turn off the device, then turn it back on.3-7) Restore all the network settings to the values of the configuration sheet.3-8) The above steps should have reset the password to the factory default, "password".3-9) Finally, the customer should log in to the device and change the password to their own. This can be done using Web Image Monitor or telnet ("passwd" command).
      Thanks teebee that did itand thanks sandmanmac it was "administrator" and "password" as default

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