ricoh mp2550

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  • Luther
    Senior Tech

    500+ Posts
    • May 2006
    • 682

    #1

    ricoh mp2550

    I have a problem with the preset stamps , when you select stamps on the display all the stamps show but the preset stamps, they arent highlighted and cant be selected....i looked thru all the sp codes to see if they can be turned off/on but cant seem to find anything...anyone see this before? any help is appreciated
  • sandmanmac
    Field Supervisor

    Site Contributor
    2,500+ Posts
    • Feb 2009
    • 3973

    #2
    Re: ricoh mp2550

    Originally posted by Luther
    I have a problem with the preset stamps , when you select stamps on the display all the stamps show but the preset stamps, they arent highlighted and cant be selected....i looked thru all the sp codes to see if they can be turned off/on but cant seem to find anything...anyone see this before? any help is appreciated

    SP5853 (Stamp data download).
    If the HDD has been replaced, and this hasn't been done, that explains why they're not available.
    Cycle machine off/on afterwards.

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    • Luther
      Senior Tech

      500+ Posts
      • May 2006
      • 682

      #3
      Re: ricoh mp2550

      thanks ill give it a try on monday

      Comment

      • Luther
        Senior Tech

        500+ Posts
        • May 2006
        • 682

        #4
        Re: ricoh mp2550

        thanks that was it, i bought this machine from a wholesaler so i dont know what they did..another question, the yellow light on the nic card stays solid, when i connect it it stays yellow..i input the ip and try to ping it but nothing, i can print usb without a problem, does the nic have to be reset if the did repalce the hard drive?

        Comment

        • sandmanmac
          Field Supervisor

          Site Contributor
          2,500+ Posts
          • Feb 2009
          • 3973

          #5
          Re: ricoh mp2550

          Originally posted by Luther
          thanks that was it, i bought this machine from a wholesaler so i dont know what they did..another question, the yellow light on the nic card stays solid, when i connect it it stays yellow..i input the ip and try to ping it but nothing, i can print usb without a problem, does the nic have to be reset if the did repalce the hard drive?
          NIC does not have to be reset due to a new HDD, but it may have been disabled OR never enabled on that machine:
          SP5985-001 On board NIC (O=off /1=On)
          SP5985-002 On Board USB (0=off / 1=On)



          Edit:
          Now that i think about it, I don't think that the light would on the Nic would be lit if it wasn't enabled. But maybe worth a try.
          Last edited by sandmanmac; 01-07-2014, 03:24 AM.

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          • Iowatech
            Not a service manager

            2,500+ Posts
            • Dec 2009
            • 3930

            #6
            Re: ricoh mp2550

            The NIC shouldn't need to be reset if the hard drive was replaced.
            You might try entering a new static IP address in the machine and try pinging it then. If it isn't a static IP address, your network might be changing it before you get to ping the machine.
            To the best of my knowledge, the yellow light on the machine's NIC is supposed to stay on all the time.

            Comment

            • slimslob
              Retired

              Site Contributor
              25,000+ Posts
              • May 2013
              • 37059

              #7
              Re: ricoh mp2550

              Originally posted by Iowatech
              To the best of my knowledge, the yellow light on the machine's NIC is supposed to stay on all the time.
              All the time that it is connected to a network. If it is on with the cable disconnected, there is a problem with the controller board. Try setting for Auto Assign (DHCP) and see if ypu get an IP address. If you do, check the sub net, gateway, and DNS settings from the DCHP.

              Comment

              • Luther
                Senior Tech

                500+ Posts
                • May 2006
                • 682

                #8
                Re: ricoh mp2550

                i tried a static ip with my laptop with a crossover and the same thing...also tried auto assign and get an ip of .011.022.033.044... the light never changes.even with the network cable unplugged and the green light never comes on

                Comment

                • Zeldaman
                  Senior Tech

                  500+ Posts
                  • Mar 2011
                  • 946

                  #9

                  Comment

                  • babar123

                    #10
                    Re: ricoh mp2550

                    Dear Friends

                    I facing lots of problem in RICOH MP2550, Ist: I changed all the parts on the machine including developer type28, after that round about 1000 copies the print quality light , It's seems like toner is not feed properly and also one thing more is coming in back side there's some black shade coming . I service drum unit but the problem coming again same. I have three machines in customer place, all the machines same problems. Ist machine i taken 74000 copier and I changed four developer on this machine 2nd machine I take 50000 copier and I changed three developer. and the third machine only get 10000 and used one developer ( because this machine used as a backup ) ... my question is that why print is coming light and black shade is coming in back side ., If am not changed the developer the copy coming more dark the print quality very bad . Please suggest me

                    Comment

                    • rthonpm
                      Field Supervisor

                      2,500+ Posts
                      • Aug 2007
                      • 2847

                      #11
                      Re: ricoh mp2550

                      Originally posted by babar123
                      Dear Friends

                      I facing lots of problem in RICOH MP2550, Ist: I changed all the parts on the machine including developer type28, after that round about 1000 copies the print quality light , It's seems like toner is not feed properly and also one thing more is coming in back side there's some black shade coming . I service drum unit but the problem coming again same. I have three machines in customer place, all the machines same problems. Ist machine i taken 74000 copier and I changed four developer on this machine 2nd machine I take 50000 copier and I changed three developer. and the third machine only get 10000 and used one developer ( because this machine used as a backup ) ... my question is that why print is coming light and black shade is coming in back side ., If am not changed the developer the copy coming more dark the print quality very bad . Please suggest me
                      Instead of digging up an old thread with no relation to your problem at all, create a new one.

                      Comment

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