Ricoh MP 1600 SC-551 reset

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  • jonbonse
    Senior Tech

    Site Contributor
    500+ Posts
    • Jun 2009
    • 737

    #1

    Ricoh MP 1600 SC-551 reset

    Hi all

    How can I reset the SC-551 code on a MP1600?

    Cant find SC reset anywhere in Service mode!

    Thanks
  • Bantams
    Senior Tech

    500+ Posts
    • Jun 2012
    • 603

    #2
    Re: Ricoh MP 1600 SC-551 reset

    SP 5-810 you do know how to enter SP mode right?

    Comment

    • rthonpm
      Field Supervisor

      2,500+ Posts
      • Aug 2007
      • 2854

      #3
      Re: Ricoh MP 1600 SC-551 reset

      Try just going into Service Mode and restarting the machine from there.

      Comment

      • jonbonse
        Senior Tech

        Site Contributor
        500+ Posts
        • Jun 2009
        • 737

        #4
        Re: Ricoh MP 1600 SC-551 reset

        Thanks guys

        Yes I've already tried that!

        New thermistors and thermostats installed too!

        Comment

        • jonbonse
          Senior Tech

          Site Contributor
          500+ Posts
          • Jun 2009
          • 737

          #5
          Re: Ricoh MP 1600 SC-551 reset

          Also, there is no SP5-810!

          Comment

          • idar@kontor.as

            #6
            Re: Ricoh MP 1600 SC-551 reset

            Originally posted by jonbonse
            Also, there is no SP5-810!
            Try holding # when you enter copy SP/system SP

            Comment

            • Bantams
              Senior Tech

              500+ Posts
              • Jun 2012
              • 603

              #7
              Re: Ricoh MP 1600 SC-551 reset

              try entering service mode for engineers C/A 107 C/S and there is a SP 5-810 its in the manual in front of me

              Comment

              • Bantams
                Senior Tech

                500+ Posts
                • Jun 2012
                • 603

                #8
                Re: Ricoh MP 1600 SC-551 reset

                Well ya learns something new everyday didn't even realise myself till now but theres 2 SP modes on these the standard one and the special one

                the special one is the one you need

                Starting SSP Mode
                For the basic machine (the machine without the optional controller box), perform as listed in
                steps 1 through 4. For the GDI machine (the machine with the optional controller box),
                perform as listed in steps 1 through 5.
                1. Type the keys as follows: [Clear Modes] > [1] > [0] > [7]
                2. Press the key and hold it down until the SP-mode menu shows (about 3
                seconds).
                3. Press the [Enter] key and hold it down.
                4. While holding down the [Enter] key, press the [1] key (on the numeric
                keypad).
                5. While holding down the [Enter] key, press the "OK" key.

                Comment

                • 3bok3bok68
                  Senior MFP Technician

                  50+ Posts
                  • Nov 2008
                  • 56

                  #9
                  Re: Ricoh MP 1600 SC-551 reset

                  Access SP mode then turn off and on main switch..

                  Comment

                  • jonbonse
                    Senior Tech

                    Site Contributor
                    500+ Posts
                    • Jun 2009
                    • 737

                    #10
                    Re: Ricoh MP 1600 SC-551 reset

                    Originally posted by Bantams
                    Well ya learns something new everyday didn't even realise myself till now but theres 2 SP modes on these the standard one and the special one

                    the special one is the one you need

                    Starting SSP Mode
                    For the basic machine (the machine without the optional controller box), perform as listed in
                    steps 1 through 4. For the GDI machine (the machine with the optional controller box),
                    perform as listed in steps 1 through 5.
                    1. Type the keys as follows: [Clear Modes] > [1] > [0] > [7]
                    2. Press the key and hold it down until the SP-mode menu shows (about 3
                    seconds).
                    3. Press the [Enter] key and hold it down.
                    4. While holding down the [Enter] key, press the [1] key (on the numeric
                    keypad).
                    5. While holding down the [Enter] key, press the "OK" key.
                    Thanks!

                    Not sure which is the enter key as ive never seen one on a Ricoh machine unless it's the '#'?

                    Comment

                    • jonbonse
                      Senior Tech

                      Site Contributor
                      500+ Posts
                      • Jun 2009
                      • 737

                      #11
                      Re: Ricoh MP 1600 SC-551 reset

                      Originally posted by 3bok3bok68
                      Access SP mode then turn off and on main switch..
                      Already tried that one

                      Comment

                      • Bantams
                        Senior Tech

                        500+ Posts
                        • Jun 2012
                        • 603

                        #12
                        Re: Ricoh MP 1600 SC-551 reset

                        yes the enter key is # on ricohs you press it after getting to the sp mode screen via the usually ca 107 cs

                        Comment

                        • Athlontini
                          Trusted Tech

                          250+ Posts
                          • Jun 2012
                          • 269

                          #13
                          Re: Ricoh MP 1600 SC-551 reset

                          Originally posted by jonbonse
                          Already tried that one
                          In that case you might want to double-check your thermistor connectors or the PSU, because if you can't find SP5810 (I can't remember if this series even had it), then you've reset the code and something is still wrong with the machine and causing it to reappear.

                          Comment

                          • slimslob
                            Retired

                            Site Contributor
                            25,000+ Posts
                            • May 2013
                            • 37500

                            #14
                            Re: Ricoh MP 1600 SC-551 reset

                            Per the SM, enter SP mode and then turn the main power off. After trying clearing the error code, restart the MFP with the front door open. If the code is still there, it was not cleared and you have a board problem. If there is an uncorrected problem, it will not code again with the door open. Enter SP mode and check reading on rear thermistor. At room temperature, I usually see a reading in the range of 20 to 30. If you have a reading of 0, either the thermistor is open, there is an open in the wiring, or the power supply board is bad.

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