tjhe dreaded MP4000

[jtd55]

had a call to this machine saying web unit coming to end of its life so fitted new one and reset web counter code but machine still ask for web unit saying coming to end of life think it might need firmware upgrade or av you guys any other ideas hate this machine. thanks !!

[Debs1964]

Re: tjhe dreaded MP4000

How did you reset the count? It has to be done in PM reset, SP7-804-005, then you need to reboot the machine to clear the message

[jtd55]

Re: tjhe dreaded MP4000

ok debs its a machine ive just got on board ( didnt really want to know ) from another dealer im normaly deal in colour machines so i tried the reset sp 7806-008 execute that was suggested in the ricoh service disc when replaceing the web unit but to no avail !

[Debs1964]

Re: tjhe dreaded MP4000

ok debs its a machine ive just got on board ( didnt really want to know ) from another dealer im normaly deal in colour machines so i tried the reset sp 7806-008 execute that was suggested in the ricoh service disc when replaceing the web unit but to no avail !

The SP in the manual is wrong, use the one I said in my previous post, but remember, the message won't go until you reboot

[jtd55]

Re: tjhe dreaded MP4000

cheers debs for that will go back monday to sort

[slimslob]

Re: tjhe dreaded MP4000

How did you reset the count? It has to be done in PM reset, SP7-804-005, then you need to reboot the machine to clear the message

On this model you will also have to reset SP 7806-008. I had the same problem the first time I replaced one. Had to call tech support. I did check and it is in the lastest version of the Service Manual on TSRC.Ricoh-usa.com. I don't know if the manual has been updated in Europe.

[jtd55]

Re: tjhe dreaded MP4000

Again cheers tech guys what a great forum we have !!!!

[slimslob]

Re: tjhe dreaded MP4000

The SP in the manual is wrong, use the one I said in my previous post, but remember, the message won't go until you reboot

My experience is that both have to be reset and then reboot.

[Debs1964]

Re: tjhe dreaded MP4000

My experience is that both have to be reset and then reboot.

Strange, I have only ever reset SP7-804-005 and had no problems, except for the first time I replaced one, when, like everyone else, I followed what it said in the service manual. I haven't checked if it has been amended in the latest version of the manual as I no longer have to look up how to reset it

[Bantams]

Re: tjhe dreaded MP4000

slimbob is right you have to reset the pm count for the web and the usually web end.

Damn Debs looks Hot on her Profile Pic

[Counsel]

Re: tjhe dreaded MP4000

I think i just always do the 1092-001 set to 0, then do the PM 7804 clear for web then reboot and it goes away for me.

[Debs1964]

Re: tjhe dreaded MP4000

Damn Debs looks Hot on her Profile Pic

You should have gone to Specsavers lol

[teebee1234]

I think i just always do the 1092-001 set to 0, then do the PM 7804 clear for web then reboot and it goes away for me.

Counsel is correct, you have to reset 'web consumption' to '0'.

[Athlontini]

Re: tjhe dreaded MP4000

It's actually SP1902, not 1092, and I've never had to do that. Sometimes the near end message clears without me even having to reboot.

[moonraker]

Re: tjhe dreaded MP4000

I always reset SP7806-008 and SP7804-005 and reboot. Never had an issue.
Strange there appears to be several different methods