background on colorcopy but not print jobs

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  • slimslob
    Retired

    Site Contributor
    25,000+ Posts
    • May 2013
    • 37515

    #16
    Re: background on colorcopy but not print jobs

    I only remember doing a full memory clear once on a machine without a birth certificate. That was at the instruction of Ricoh tech support and only after he had made certain that I had a full printout of the SP Mode data in my hand.

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    • Eric1968
      Service Manager

      1,000+ Posts
      • Jan 2009
      • 2458

      #17
      Re: background on colorcopy but not print jobs

      Originally posted by slimslob
      I only remember doing a full memory clear once on a machine without a birth certificate. That was at the instruction of Ricoh tech support and only after he had made certain that I had a full printout of the SP Mode data in my hand.
      In 21 years I did it twice. One time after I replaced the NVRAM (Aficio 1224) and the other time when the machine (Aficio 3228) gave random Service Calls on the Fusing Unit, Laser Unit, and BICU-Board.

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      • Bantams
        Senior Tech

        500+ Posts
        • Jun 2012
        • 603

        #18
        Re: background on colorcopy but not print jobs

        Originally posted by Eric1968
        Techs that perform Memory Clear to resolve paper jams, print quality issues, service calls, etc. (and don't make a backup), don't understand sh*t about what they're doing and should be banned from this business forever!!
        +2 James Bunting lol

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        • Rich
          Field Supervisor
          • Mar 2011
          • 30

          #19
          Re: background on colorcopy but not print jobs

          Classic mistake! All clear done and you've now got to re-input the scanner gamma values. It tells you how to do it in the manual. Good Luck. Don't expect to be in and out too quickly tho.

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          • teebee1234
            Service Manager

            Site Contributor
            1,000+ Posts
            • Jul 2008
            • 1670

            #20
            Re: background on colorcopy but not print jobs

            As mentioned previously, it is the Gray Balance. I've posted this previously.....

            Background when ADS Mode is turned Off
            In Full Color the background is a process black, In Black and White mode the background is gray. With ADS on there is no evident backgrounding. When ADS is turned off and exposure is at the center setting, backgrounding is exhibited. Print Jobs and internal prints do not have background




            [Cause]
            The gray balance adjustment NV RAM Data has been corrupted and has reverted to the default value
            [Resolution]
            Reset the value of SP 4685 - 001 and 002, SP4686 - 001 and 002 and SP4687 - 001 and 002 to the value on the Factory Data Sheet.(Located under Jam Instruction Sheet on the Front Cover)
            If the Factory Data Sheet is not available try starting with these settings and fine tuning as needed.

            • SP4685-001 to -26 SP4685-002 to -26
            • SP4686-001 to -6 SP4686-002 to -6
            • SP4687-001 to -16 SP4687-002 to -16

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            • fshead
              Service Manager

              1,000+ Posts
              • Jan 2009
              • 2376

              #21
              Re: background on colorcopy but not print jobs

              not sure if your machine has document server option but i always scan all my birth certs into document server after having an accnt thow one away when it became loose from under the frnt door..
              maybe you might be so lucky....

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              • ptrflrs
                Glorified Parts Swapper

                100+ Posts
                • Dec 2010
                • 192

                #22
                Re: background on colorcopy but not print jobs

                Originally posted by Bantams
                4685-1 to -73
                4685-2 to -73

                4686-1 to -58
                4686-2 to -58

                4687-1 to -66
                4687-2 to -66

                the above should work I carry a copy of the Factory sheet in my folder For times like this.
                ^yup
                jesus loves you! (everyone else thinks you're an assh*le)
                street cred: CompTIA A+ & Network+ Certified; Konica Minolta Gold Seal x2,
                Konica Minolta Outward ASSociate, Ricoh, Sharp, Lexmark trained

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