ricoh 2035e fake misfeed code j001 area c

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  • cristian
    Trusted Tech
    • Feb 2009
    • 179

    #1

    ricoh 2035e fake misfeed code j001 area c

    I have an ricoh 2035e, and can can not get out from a misfeed paper area c, code j001. What i have done: i have cleaned the machine from all the dust and toner marks.I have replaced with new ones all the door and fuser conectors.I have replaced from other (2) working machines the two photoreflexive sensors before fuser and after fuser. I have cleaned also the conections under the scanner. I have replaced the drum and developer with new ones .Of course i have dismounted and cleaned, all the mechanism arround the misfeed area.Of course there is no paper....I have checked the doors lockers, cleaned them and checked them...The misfeed remains...Any ideeas?
  • JustManuals
    Field Supervisor

    5,000+ Posts
    • Jan 2006
    • 9838

    #2
    Re: ricoh 2035e fake misfeed code j001 area c

    This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from:





    Paul@justmanuals.com

    Comment

    • slimslob
      Retired

      Site Contributor
      25,000+ Posts
      • May 2013
      • 36854

      #3
      Re: ricoh 2035e fake misfeed code j001 area c

      A jam code J001 is a feed jam found at power on. Jam area C would normally be between the fusing unit and the paper exit area. Remove the ARDF. Remove the scanner unit. Remove the exit cover. Check for paper scraps. Clean/replace the exit sensor.

      Comment

      • Iowatech
        Not a service manager

        2,500+ Posts
        • Dec 2009
        • 3930

        #4
        Re: ricoh 2035e fake misfeed code j001 area c

        If your machine has the duplex and/or the bypass units installed, it is likely the problem is in the area where they attach to the machine, where you can't see it. It sounds like you don't mind disassembling your machine, so remove the duplex unit (be careful, the support has a fairly strong spring in it) and/or the bypass unit, remove the cover, and you will probably find a scrap of paper wedged in the sensor. That is normally caused by somebody pulling a paper jam out the wrong way rather than using the blue jam removal knob behind the access cover just below the bypass unit on older machines, or not using the blue knob visible on the lower right hand side when opening the right and front covers on everything else.
        Sorry if you've already tried that.

        Comment

        • sandmanmac
          Field Supervisor

          Site Contributor
          2,500+ Posts
          • Feb 2009
          • 3964

          #5
          Re: ricoh 2035e fake misfeed code j001 area c

          Originally posted by Iowatech
          If your machine has the duplex and/or the bypass units installed, it is likely the problem is in the area where they attach to the machine, where you can't see it. It sounds like you don't mind disassembling your machine, so remove the duplex unit (be careful, the support has a fairly strong spring in it) and/or the bypass unit, remove the cover, and you will probably find a scrap of paper wedged in the sensor. That is normally caused by somebody pulling a paper jam out the wrong way rather than using the blue jam removal knob behind the access cover just below the bypass unit on older machines, or not using the blue knob visible on the lower right hand side when opening the right and front covers on everything else.
          Sorry if you've already tried that.
          x2
          I'd put money on this!

          Comment

          • cristian
            Trusted Tech
            • Feb 2009
            • 179

            #6
            Re: ricoh 2035e fake misfeed code j001 area c

            Thank you. It was the second operation done.I have remove all the upper part,including the scaner, I have cleaned the metalic contacts between the upper and lower part,and i have changed the photoreflexive sensor.The code remain the same.

            Comment

            • Bantams
              Senior Tech

              500+ Posts
              • Jun 2012
              • 603

              #7
              Re: ricoh 2035e fake misfeed code j001 area c

              is the cover open light on the display still or does it come on when you open the doors?

              It could be one of the cover switches isn't working and preventing you from clearing the jam as the machine isn't recognizing you opening and closing the door.

              Comment

              • Debs1964
                Service Manager

                1,000+ Posts
                • Oct 2010
                • 1687

                #8
                Re: ricoh 2035e fake misfeed code j001 area c

                Originally posted by Bantams
                is the cover open light on the display still or does it come on when you open the doors?

                It could be one of the cover switches isn't working and preventing you from clearing the jam as the machine isn't recognizing you opening and closing the door.
                Damn, you beat me to it, that's just what I was going to ask. If the door switches are faulty then the machine doesn't recognise that you've cleared the jam, even rebooting won't help
                There are 10 types of people in this world, those who understand binary maths and those who don't

                Comment

                • cristian
                  Trusted Tech
                  • Feb 2009
                  • 179

                  #9
                  Re: ricoh 2035e fake misfeed code j001 area c

                  I have allready remove the duplex and by pass.What i can guarantee is there is not a single piece of paper on any sensor.The paper in the drawers are OK, set as it should be...The next thing i will do, i will clean the IOboard, and check the connections to it.But after that ....I have not any ideeas...

                  Comment

                  • cristian
                    Trusted Tech
                    • Feb 2009
                    • 179

                    #10
                    Re: ricoh 2035e fake misfeed code j001 area c

                    Originally posted by Bantams
                    is the cover open light on the display still or does it come on when you open the doors?

                    It could be one of the cover switches isn't working and preventing you from clearing the jam as the machine isn't recognizing you opening and closing the door.
                    The cover light appear at the start, and remain unchanged no metter what door i open...or close...Even i have already done this i will try to replace again the connectors at the left part of the front cover and the connectors near the fuser. Damn it , i have allready replaced them with new ones.

                    Comment

                    • cristian
                      Trusted Tech
                      • Feb 2009
                      • 179

                      #11
                      Re: ricoh 2035e fake misfeed code j001 area c

                      Originally posted by Debs1964
                      Damn, you beat me to it, that's just what I was going to ask. If the door switches are faulty then the machine doesn't recognise that you've cleared the jam, even rebooting won't help
                      When i open the doors ( both, the front one and also the right one) the middle red light is turning on , and off, when i close the doors, but the right red light who signal the paper misfeed remain open from the start an no metter i ll done...

                      Comment

                      • Debs1964
                        Service Manager

                        1,000+ Posts
                        • Oct 2010
                        • 1687

                        #12
                        Re: ricoh 2035e fake misfeed code j001 area c

                        Originally posted by cristian
                        The cover light appear at the start, and remain unchanged no metter what door i open...or close...Even i have already done this i will try to replace again the connectors at the left part of the front cover and the connectors near the fuser. Damn it , i have allready replaced them with new ones.
                        I know I may be leaving myself open to being shouted at, but I have had that problem a few years ago, nothing would clear the open cover light, and it didn't show which cover was open...NVRAM clear cured it for me
                        Awaits torrent of abuse now
                        There are 10 types of people in this world, those who understand binary maths and those who don't

                        Comment

                        • cristian
                          Trusted Tech
                          • Feb 2009
                          • 179

                          #13
                          Re: ricoh 2035e fake misfeed code j001 area c

                          Originally posted by Debs1964
                          I know I may be leaving myself open to being shouted at, but I have had that problem a few years ago, nothing would clear the open cover light, and it didn't show which cover was open...NVRAM clear cured it for me
                          Awaits torrent of abuse now
                          I will do it , but sory to ask, it will save me a lot of time, where is the command for NVRAM cleared? I have allready performed a memory cleared, and nothing s heapened...?

                          Comment

                          • cristian
                            Trusted Tech
                            • Feb 2009
                            • 179

                            #14
                            Re: ricoh 2035e fake misfeed code j001 area c

                            Originally posted by Debs1964
                            I know I may be leaving myself open to being shouted at, but I have had that problem a few years ago, nothing would clear the open cover light, and it didn't show which cover was open...NVRAM clear cured it for me
                            Awaits torrent of abuse now
                            I have performed again the memory cleared and the problem was solved.Instead it has appeared c 326, who unfortunatelly i know what it means...

                            Comment

                            • Debs1964
                              Service Manager

                              1,000+ Posts
                              • Oct 2010
                              • 1687

                              #15
                              Re: ricoh 2035e fake misfeed code j001 area c

                              2nd laser detect failure, do SP2-109-008, SP2-109-003 and SP2-109-004
                              There are 10 types of people in this world, those who understand binary maths and those who don't

                              Comment

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