Ricoh mpc 2050 jamming before entering sorter

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  • blazebusiness
    SanDiegoCopierRepair.com

    Site Contributor
    1,000+ Posts
    • Apr 2010
    • 1253

    #1

    Ricoh mpc 2050 jamming before entering sorter

    Strange jamming issue. Paper fed from cassettes and from bypass copies fine but cannot exit into the sorter. All sensors have been cleaned and there is no obstruction in the paper path. Rollers in the exit assembly appear to be engaging and turning fine. Checked jam history and the regist reads 44 jams...tray 1 reads 36 jams..no fuser jams , no exit assy jams listed. Any advice appreciated. Problem occurred suddenly but nothing appears damaged or broken. Maybe a bad sensor.....but machine only has 20k copies.
    sigpicAnything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com
  • elamurugu
    Technician
    • Mar 2014
    • 27

    #2
    Re: Ricoh mpc 2050 jamming before entering sorter

    Take the copy with out sorter. The same problem continuve,clean the pickup clatch and registration clatch.

    Comment

    • slimslob
      Retired

      Site Contributor
      25,000+ Posts
      • May 2013
      • 37491

      #3
      Re: Ricoh mpc 2050 jamming before entering sorter

      Are the jams at registration late 017 or lag 057? My guess is that it is 057 since the lead edge of the paper is past the fusing unit. This means that the trail edge of the paper does not leave the registration sensor when the machine thinks it should. Check that the paper length is set correctly.

      Comment

      • pattyboy7
        Technician
        • Mar 2014
        • 21

        #4
        Is the copier detecting the right paper size?

        Comment

        • rsyarcia
          Hair Straightener Tech

          500+ Posts
          • Feb 2008
          • 711

          #5
          Re: Ricoh mpc 2050 jamming before entering sorter

          most of the issues that we encountered same problem that you have. replacing the exit sensor fixed it.
          Nobody is perfect..

          Comment

          • blazebusiness
            SanDiegoCopierRepair.com

            Site Contributor
            1,000+ Posts
            • Apr 2010
            • 1253

            #6
            Re: Ricoh mpc 2050 jamming before entering sorter

            Originally posted by rsyarcia
            most of the issues that we encountered same problem that you have. replacing the exit sensor fixed it.
            Thanks for all the replies. Jam code in service mode was 24. Pointed to the paper never arriving at the exit sensor. Cleaned and replaced sensors and still not fixed. Upon closer inspection found that the flat extension of the white plastic solenoid lever that moves the black plastic guide (with the black teeth) was broken, which was sending the paper to the upper part of the paper exit assembly instead of exiting through the lower part as it was supposed to. Machine up and running again.
            sigpicAnything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com

            Comment

            • kannuki2
              Trusted Tech
              250+ Posts
              • Feb 2012
              • 398

              #7
              Re: Ricoh mpc 2050 jamming before entering sorter

              look into the fuser's exit frame. the heat warped the metal frame .

              Comment

              • stockman123
                Trusted Tech

                100+ Posts
                • Jan 2014
                • 128

                #8
                Re: Ricoh mpc 2050 jamming before entering sorter

                Originally posted by blazebusiness
                Strange jamming issue. Paper fed from cassettes and from bypass copies fine but cannot exit into the sorter. All sensors have been cleaned and there is no obstruction in the paper path. Rollers in the exit assembly appear to be engaging and turning fine. Checked jam history and the regist reads 44 jams...tray 1 reads 36 jams..no fuser jams , no exit assy jams listed. Any advice appreciated. Problem occurred suddenly but nothing appears damaged or broken. Maybe a bad sensor.....but machine only has 20k copies.
                what kind of finisher the big stand alone does it have a puch unit in ti

                Comment

                • Debs1964
                  Service Manager

                  1,000+ Posts
                  • Oct 2010
                  • 1693

                  #9
                  Re: Ricoh mpc 2050 jamming before entering sorter

                  Originally posted by stockman123
                  what kind of finisher the big stand alone does it have a puch unit in ti
                  The MPC2050 only has one type of finisher available, the internal one
                  There are 10 types of people in this world, those who understand binary maths and those who don't

                  Comment

                  • ruben
                    The New Guy

                    1,000+ Posts
                    • Oct 2012
                    • 1203

                    #10
                    Re: Ricoh mpc 2050 jamming before entering sorter

                    Originally posted by Debs1964
                    The MPC2050 only has one type of finisher available, the internal one
                    ... which is a POS, so don't buy it.

                    Comment

                    • Polarbear
                      Service Manager

                      1,000+ Posts
                      • Feb 2012
                      • 1070

                      #11
                      Re: Ricoh mpc 2050 jamming before entering sorter

                      Originally posted by ruben
                      ... which is a POS, so don't buy it.
                      +1 on that stupid finisher!
                      Press the GREEN button!!

                      Comment

                      • CableGuy
                        Impulse Drive Engineer

                        250+ Posts
                        • Oct 2008
                        • 417

                        #12
                        Re: Ricoh mpc 2050 jamming before entering sorter

                        Think there is a bulletin out on this model were the exit sensor or the one before it goes faulty, can only be cured by replacing said sensor. Had a couple go in the field.

                        This is it...

                        j059.jpg

                        Cheers

                        Comment

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