What do you think?

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  • PCFSS&S
    Technician
    • Apr 2008
    • 41

    #1

    What do you think?

    I am about to sell a customer a Ricoh 2232-c,(which I will have to service) I would rather sell them Canon but because the customer is a friend and they have a certain amount of money to spend I'm trying to give them all the options they want for less. I've heard this machine has all the up grades from the ricoh 1224 or savin 3210, which everybody seems to hate to service.

    Is the Ricoh 2232-c an improvement and a good choice?
  • Jomama46
    Field Supervisor

    Site Contributor
    2,500+ Posts
    • Apr 2008
    • 2900

    #2
    Fortunately it has absolutely no resemblance to the 1224. I have quite a few out and they are very reliable, based on the very successful 3800 engine
    sigpic
    You never realize how cheap a professional is until after you let an amateur do it.
    A+; Network +; PDI+

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    • cobiray
      Passing Duplication Xpert

      1,000+ Posts
      • Mar 2008
      • 1199

      #3
      X2

      Much better than the previous model.
      the savin2535 is displaying well bet the hiter lamp is not shining and the lamp had been tested o.k.please kindly help.
      Samir: No, not again. I... why does it say paper jam when there is no paper jam? I swear to God, one of these days, I just kick this piece of shit out the window.
      Michael Bolton: You and me both, man. That thing is lucky I'm not armed.

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      • Ollie1981
        Toner Monkey

        250+ Posts
        • Mar 2008
        • 418

        #4
        Originally posted by PCFSS&S
        I am about to sell a customer a Ricoh 2232-c,(which I will have to service) I would rather sell them Canon but because the customer is a friend and they have a certain amount of money to spend I'm trying to give them all the options they want for less. I've heard this machine has all the up grades from the ricoh 1224 or savin 3210, which everybody seems to hate to service.

        Is the Ricoh 2232-c an improvement and a good choice?
        It's a totally different engine, thank goodness. Not without it's foibles but nothing as suicide inducing as the 1224c

        I don't personally work on the Model J range, but from what I've heard they are pretty reliable, well practically anything's better than a 1224c

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        • PCFSS&S
          Technician
          • Apr 2008
          • 41

          #5
          Thanks to all for your expertise, I'm sold.

          Comment

          • unisys12
            Trusted Tech

            250+ Posts
            • Jul 2007
            • 490

            #6
            If you have a customer that prints a few here there, then all of a sudden prints a big job, I would factor in a "high volume oil unit". They have saved me on two different accounts. Other than that... totally reliable!
            sigpic
            The first law states that energy is conserved: The change in the internal energy is equal to the amount added by heating minus the amount lost by doing work on the environment.

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            • PCFSS&S
              Technician
              • Apr 2008
              • 41

              #7
              Originally posted by unisys12
              If you have a customer that prints a few here there, then all of a sudden prints a big job, I would factor in a "high volume oil unit". They have saved me on two different accounts. Other than that... totally reliable!

              Good point, but where would you purchase a "high volume oil unit", (other than directly from Ricoh). Looked at precision roller for parts they only list a regular volume oil unit.

              Comment

              • michw78

                #8
                Hi everyone. That would be my first reply here :-) . I service those machines in uk for a while and I have to say that me and other engineers, we are generally satisfied with this colour copier. There's nothing to compare to 1224C, which generally is hated here. Good choice! Still better read all the modifications, as always something interesting there...

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                • paulg
                  Trusted Tech

                  250+ Posts
                  • Jun 2007
                  • 278

                  #9
                  These machines are very decent.

                  Customers will be happy with the time taken for servicing.

                  The units often go twice there life with no problems.

                  Look after the ITB keep that clean and all will be good in general.

                  With some of these machines the biggest problem we have is when they jam.

                  I mean once the customer calls in a service call

                  Why because some really are that jam free.

                  Comment

                  • pspahr
                    Toner Schlep

                    100+ Posts
                    • May 2008
                    • 227

                    #10
                    No Similarity

                    Other than both being Ricoh, they are completely different. The 1224c has the ITB and PCU system that sucks so bad I can't believe a modern machine uses it. The 2232c uses the diagonal transport system with 4 pcu's fed by individual dev units of each color. The paper travels on a transfer belt unit. This model is easy to work on and for a B2C has excellent image quality.

                    Out of curiosity, why would you prefer a Canon b2c over a Ricoh? I work both and despise the Canons. I always have to leave my Canon customers with a lie becuase I'd rather them think something intricate failed other than an under engineered duplex guide plate literally bowed due to it's proximity to the fixing unit. Ricoh has issues of their own, but I visit 12 Canon before 1 Ricoh with an equal mix in the field.

                    This oughta start an unintended flame war.
                    VectorLinux---Check it out!

                    Comment

                    • PCFSS&S
                      Technician
                      • Apr 2008
                      • 41

                      #11
                      Originally posted by pspahr
                      Other than both being Ricoh, they are completely different. The 1224c has the ITB and PCU system that sucks so bad I can't believe a modern machine uses it. The 2232c uses the diagonal transport system with 4 pcu's fed by individual dev units of each color. The paper travels on a transfer belt unit. This model is easy to work on and for a B2C has excellent image quality.

                      Out of curiosity, why would you prefer a Canon b2c over a Ricoh? I work both and despise the Canons. I always have to leave my Canon customers with a lie becuase I'd rather them think something intricate failed other than an under engineered duplex guide plate literally bowed due to it's proximity to the fixing unit. Ricoh has issues of their own, but I visit 12 Canon before 1 Ricoh with an equal mix in the field.

                      This oughta start an unintended flame war.


                      Hey, I've never had a big problem with ricoh black & white, then again I've never worked on a color ricoh. But I have also never heard Technicians degrade a machine as badly from top to bottom as I have heard them degrade (passionately) the Ricoh 1224 and Savin 3210. Maybe they've (Ricoh) finally got it right good for them, but there's a reason why their resale value is cheaper than Canons . Canon is not the #1 color machine in the industry for nothing, and i have never heard a Canon degraded this way.

                      Comment

                      • Cipher
                        It's not easy being green

                        1,000+ Posts
                        • May 2006
                        • 1309

                        #12
                        I like Canon, I think they have some decent machines, my only problem with them is the price tag.
                        • Knowledge not shared, is eventually knowledge that becomes lost... like tears in the rain.

                        Fully qualified technician for Ricoh - Canon - Sharp - HP - Brother

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                        • iMind
                          Vacuum Cleaning Expert

                          1,000+ Posts
                          • Mar 2008
                          • 1116

                          #13
                          Originally posted by PCFSS&S
                          Hey, I've never had a big problem with ricoh black & white, then again I've never worked on a color ricoh. But I have also never heard Technicians degrade a machine as badly from top to bottom as I have heard them degrade (passionately) the Ricoh 1224 and Savin 3210. Maybe they've (Ricoh) finally got it right good for them, but there's a reason why their resale value is cheaper than Canons . Canon is not the #1 color machine in the industry for nothing, and i have never heard a Canon degraded this way.
                          Listen 1224 has nothing to do with 2232 this is a very good machine, I think you didn´t get the message, Its one of our combat machines any tech with agree with me. remember Aficio 2232c has nothing to do with Aficio 1224. Ok.

                          The upgrade of Aficio 1224c is the 3224c or 3232c
                          sigpicWe can all Win, but at the end we all loose. Save the greyhound

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                          • Wishbone
                            Trusted Tech

                            100+ Posts
                            • Feb 2008
                            • 100

                            #14
                            Ricoh has blown so far by Canon in the color world it's not even funny. Our office sells 7-8 Ricoh's for every one Canon now days.

                            The Richo 2232 is where Ricoh started to turn the corner. It's not great but as mentioned head and shoulders better than the 1224 pos. Keep the id sensors and transfer rollers clean and it will serve you well.

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