Ricoh Aficio 2027 - Double Side Fails

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  • rich1106
    Technician
    • Feb 2014
    • 21

    #1

    Ricoh Aficio 2027 - Double Side Fails

    Hi!. I have a Ricoh 2027 this machine has a strange fault. When I want copy to both side in Legal (8.5x13 or 8.5x14) the second side moves the text to the right side. But only with this size, with the Duplex mode. Other sizes and single copy not fails.

    see the following images


    20140421_230855.jpg20140421_230904.jpg20140421_230913.jpg20140421_230922.jpg



    I changed all parts, fuser unit, duplex unit, OPC Unit, scanner, registration clutch... everything but nothing happens

    any help???

    PD: as I always say... Sorry if my english is bad!
  • Eric1968
    Service Manager

    1,000+ Posts
    • Jan 2009
    • 2458

    #2
    Re: Ricoh Aficio 2027 - Double Side Fails

    Looks like a memory problem or a defective BICU.

    Comment

    • GIUBOSS
      Service Manager

      Site Contributor
      1,000+ Posts
      • Jul 2013
      • 1385

      #3
      Re: Ricoh Aficio 2027 - Double Side Fails

      Salve, scusate se rispondo in italiano. Puoi stampare in fronte-retro con il PC ?

      Comment

      • rich1106
        Technician
        • Feb 2014
        • 21

        #4
        Re: Ricoh Aficio 2027 - Double Side Fails

        Originally posted by Eric1968
        Looks like a memory problem or a defective BICU.
        I changed... but I'll try to change it again and the memory. Thanks for your help!

        Comment

        • slimslob
          Retired

          Site Contributor
          25,000+ Posts
          • May 2013
          • 37115

          #5
          Re: Ricoh Aficio 2027 - Double Side Fails

          You may be getting some walking of the paper in the duplex. Have you tried 8 1/2 x 11 short edge feed to see if you get the same thing. If so, check the springs on the non-driven rollers in the duplex unit.

          Comment

          • Jomama46
            Field Supervisor

            Site Contributor
            2,500+ Posts
            • Apr 2008
            • 2900

            #6
            Re: Ricoh Aficio 2027 - Double Side Fails

            Check the settings in User Tools> Coper feaures> editing> 2-sided
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            You never realize how cheap a professional is until after you let an amateur do it.
            A+; Network +; PDI+

            Comment

            • rich1106
              Technician
              • Feb 2014
              • 21

              #7
              Re: Ricoh Aficio 2027 - Double Side Fails

              Originally posted by slimslob
              You may be getting some walking of the paper in the duplex. Have you tried 8 1/2 x 11 short edge feed to see if you get the same thing. If so, check the springs on the non-driven rollers in the duplex unit.

              I tried with 8 1/2 x 11 and works perfect also I change the duplex unit and the machine does the same thing.

              Thanks for your help

              Comment

              • Iowatech
                Not a service manager

                2,500+ Posts
                • Dec 2009
                • 3930

                #8
                Re: Ricoh Aficio 2027 - Double Side Fails

                The only times I've seen something like this it was the SBU, but when I encountered that it was much worse. Almost every line would be shifted in that fashion then, so that copies would look more like abstract art rather than a reproduction of the original document. And it was that way in every copy mode. So that might not be the case.
                But if the defect is happening perpendicular to print paper travel in the machine and you can print out the meter report with no problems, it is something that you may wish to consider.

                Comment

                • Bantams
                  Senior Tech

                  500+ Posts
                  • Jun 2012
                  • 603

                  #9
                  Re: Ricoh Aficio 2027 - Double Side Fails

                  I've had uneven press rollers cause similar problem to this also had reg rollers do it too only happened on Long edge feed short edge feed was fine.

                  Comment

                  • kannuki2
                    Trusted Tech
                    250+ Posts
                    • Feb 2012
                    • 398

                    #10
                    Re: Ricoh Aficio 2027 - Double Side Fails

                    Before you dig further into this... what about when you print duplex on legal size from a computer or from sp mode 5990? do you get the same issue... just to rule out the scanner or df issue...

                    Comment

                    • zsoltee0001
                      Technician
                      • Jul 2009
                      • 39

                      #11
                      Re: Ricoh Aficio 2027 - Double Side Fails

                      Hi
                      Is the laser optic clear? (Poligon mirror, laser sync. sensor ect.)
                      Error messages? (print a loggin data)

                      Comment

                      • Wind Cool
                        Technician
                        • May 2014
                        • 82

                        #12
                        Re: Ricoh Aficio 2027 - Double Side Fails

                        Originally posted by rich1106
                        Hi!. I have a Ricoh 2027 this machine has a strange fault. When I want copy to both side in Legal (8.5x13 or 8.5x14) the second side moves the text to the right side. But only with this size, with the Duplex mode. Other sizes and single copy not fails.

                        see the following images


                        [ATTACH=CONFIG]24842[/ATTACH][ATTACH=CONFIG]24843[/ATTACH][ATTACH=CONFIG]24844[/ATTACH][ATTACH=CONFIG]24845[/ATTACH]



                        I changed all parts, fuser unit, duplex unit, OPC Unit, scanner, registration clutch... everything but nothing happens

                        any help???

                        PD: as I always say... Sorry if my english is bad!

                        Hi !

                        Maybe you can change your Laser Unit and Polygon Motor by trying

                        Because last time i also facing this problem but slightly different problem compare with your image.

                        Comment

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