Had a similar issue today. Yesterday another tech replaced a black pump and black pcu and dev unit. Went today for same issue. Replaced pump with hose, previous tech did not change hose. Machine still kept trying to add toner. Vacuumed out toner bottle coupling and hose sensor in rear and still no luck. Remembered previous tech had replaced bicu and found a harness loose in bicu and another in iob. With colleagues like this who needs enemies, lol.
MP C3500/4500 Toner Pump
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Re: MP C3500/4500 Toner Pump
World Cup? Sorry Andrew...I do love my sports, but The World Cup aint my bag
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But hey, In the end, most of what I've learned is by making mistakes......AND from spending a lot of time here reading about everyone else's problems
Last edited by sandmanmac; 07-10-2014, 01:36 AM.Comment
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Re: MP C3500/4500 Toner Pump
Thanks for the kind words.
World Cup? Sorry Andrew...I do love my sports, but The World Cup aint my bag
Sometimes, I really wish I had someone else to blame for the crap I find myself in, but I'm sales, service, reception, Tech Support, etc, so, I find it's just easier to suck it up and admit my mistakes to customers, rather than try and remember a bunch of fibs and excuses, I made up along the way.
But hey, In the end, most of what I've learned is by making mistakes......AND from spending a lot of time here reading about everyone else's problems
Mystic Crystal RevelationsComment
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Re: MP C3500/4500 Toner Pump
Thanks for the kind words.
World Cup? Sorry Andrew...I do love my sports, but The World Cup aint my bag
Sometimes, I really wish I had someone else to blame for the crap I find myself in, but I'm sales, service, reception, Tech Support, etc, so, I find it's just easier to suck it up and admit my mistakes to customers, rather than try and remember a bunch of fibs and excuses I made up along the way.
But hey, In the end, most of what I've learned is by making mistakes......AND from spending a lot of time here reading about everyone else's problems
I had a machine throw an add toner message for yellow.....2 years earlier i had to change the main drive assy due to a dopey colleague forgetting to shave the drum connectors.
I changed the pump....no good.....went to change the hose and found that 2 years earlier I had pinched the hose between the drive unit and the frame of the machine.....woops....so yes..we ALL have our days
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