Ricoh MPC2800/2500 keep prompt to close side door

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  • brianho80
    Trusted Tech
    100+ Posts
    • Sep 2009
    • 198

    #1

    Ricoh MPC2800/2500 keep prompt to close side door

    Hi guys,

    i come across a problem that MPC 2800 keep alert to close the side door even it has been closed and machine keep operate and stop until i open and close side door for several time and on/off machine.

    i'm actually suspect the switch i took in the picture.. anyone has this problem before?
    MPC2800 Side Switch.jpg
  • ruben
    The New Guy

    1,000+ Posts
    • Oct 2012
    • 1203

    #2
    Re: Ricoh MPC2800/2500 keep prompt to close side door

    Cheat both door switches, if it still alerts for the door then you have either a faulty switch or a firmware update needed. If it works check the corresponding activators on the door, the plastic covers could be snapped off.

    Comment

    • slimslob
      Retired

      Site Contributor
      25,000+ Posts
      • May 2013
      • 37110

      #3
      Re: Ricoh MPC2800/2500 keep prompt to close side door

      That is the door switch for the side door. Those push button switches have been known to become faulty, especially in an environment where there is a high level of vapor or very small particles in the air which can get in the switch and contaminate the contacts. Also as ruben says, it could be the plastic flange that actuates the switch.

      Comment

      • brianho80
        Trusted Tech
        100+ Posts
        • Sep 2009
        • 198

        #4
        Re: Ricoh MPC2800/2500 keep prompt to close side door

        thanks ruben & slimslob, will try that out again..

        anyway, firmware will caused this problem?

        Comment

        • slimslob
          Retired

          Site Contributor
          25,000+ Posts
          • May 2013
          • 37110

          #5
          Re: Ricoh MPC2800/2500 keep prompt to close side door

          There was an engine update for the MP C2800/3300 to correct a false detection of cover open on the bridge unit. It extended the time necessary to detect cover open to compensate for momentary loss of contact due to vibration.

          Comment

          • NORA

            #6
            Re: Ricoh MPC2800/2500 keep prompt to close side door

            Hi , my machine indicate the bypass door( door used for printing envelope ) need to be closed. the fact is the tray already been closed. but machine keep prompting the signal and unable to print please help..

            Comment

            • brianho80
              Trusted Tech
              100+ Posts
              • Sep 2009
              • 198

              #7
              Re: Ricoh MPC2800/2500 keep prompt to close side door

              Hi Nora..

              for my case, i replace the door switch, it solved my problem.
              you may consider as 1 one your troubleshoot options.

              Comment

              • Polarbear
                Service Manager

                1,000+ Posts
                • Feb 2012
                • 1070

                #8
                Re: Ricoh MPC2800/2500 keep prompt to close side door

                in sp mode you can also do input check on most of the switches to find the faulty one.
                Press the GREEN button!!

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