ADF issue - MP C3003 - We're stumped for the moment.

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  • Marvin Rivas

    #16
    Re: ADF issue - MP C3003 - We're stumped for the moment.

    Originally posted by Marvin Rivas
    Sorry for the wrong information, the stamp base must be to the left totally.

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    • Polarbear
      Service Manager

      1,000+ Posts
      • Feb 2012
      • 1070

      #17
      Re: ADF issue - MP C3003 - We're stumped for the moment.

      Also had one of these do this out of the box!

      Took hours of testing to come to the point of that flimsy sensor next to the stamper unit.

      Which sensor do you swop it our with?

      "We have had 3 so far with this problem. Changed the sensor to the old one and it works fine. One unit was right out of the box. C3003's seem to have faulty DF sensors."
      Press the GREEN button!!

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      • Mr.Claire
        Service Manager
        • Mar 2008
        • 49

        #18
        Re: ADF issue - MP C3003 - We're stumped for the moment.

        Originally posted by Polarbear
        Also had one of these do this out of the box!

        Took hours of testing to come to the point of that flimsy sensor next to the stamper unit.

        Which sensor do you swop it our with?

        "We have had 3 so far with this problem. Changed the sensor to the old one and it works fine. One unit was right out of the box. C3003's seem to have faulty DF sensors."
        AW02-0140, from any old ricoh that we carry in our kits.

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        • Polarbear
          Service Manager

          1,000+ Posts
          • Feb 2012
          • 1070

          #19
          Thanks!
          Press the GREEN button!!

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          • mane.palmu@gmail.com
            Junior Member
            • May 2017
            • 1

            #20
            Re: ADF issue - MP C3003 - We're stumped for the moment.

            Thnks guys.

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            • tufbnme
              Trusted Tech

              250+ Posts
              • Feb 2008
              • 493

              #21
              Re: ADF issue - MP C3003 - We're stumped for the moment.

              Originally posted by Imprestik
              Under the document feeder you have a white sheet with velcro stuck to it, remove it and you will find a sensor on a slider (kind of like in the paper trays) which obviously slides forward and back

              make sure this sensor on the slider is actually set in the rails themselves, otherwise you will find the sensor on a slight angle and it will come out of position by just opening and closing the document feeder causing this issue
              Can you elaborate on this? I am looking at a SPDF and I do not see any sensor.

              Comment

              • 7star.tech
                Junior Member
                • Nov 2015
                • 7

                #22
                Re: ADF issue - MP C3003 - We're stumped for the moment.

                Originally posted by Imprestik
                Under the document feeder you have a white sheet with velcro stuck to it, remove it and you will find a sensor on a slider (kind of like in the paper trays) which obviously slides forward and back

                make sure this sensor on the slider is actually set in the rails themselves, otherwise you will find the sensor on a slight angle and it will come out of position by just opening and closing the document feeder causing this issue


                I was completely lost tried replacing everything, and this sensor was the only reason. thanks for the post, my problem was solved with this.

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                • FrohnB
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Jul 2017
                  • 1919

                  #23
                  Re: ADF issue - MP C3003 - We're stumped for the moment.

                  Okay, need some clarification here!! We usually run into the 014/016 jams, paper stopping right before the three transports rollers just past the feed assembly. Is this the same symptom?
                  I know the first poster said 017 jam? is this what everyone else is getting?
                  As far as this "replacing the sensor" talk, I've read that you need to remove the platen sheet and there should be a sensor on a slider?? I have the STAMP unit on a slider, and then when you slide that into place, it will touch a "feeler" for a sensor. Is this the sensor I'm looking for?? Doesn't look like you can just get to it without removing the back cover of ADF?? Am I heading in the right direction?

                  Thanks in Advance.
                  Omertà

                  Comment

                  • Polarbear
                    Service Manager

                    1,000+ Posts
                    • Feb 2012
                    • 1070

                    #24
                    Re: ADF issue - MP C3003 - We're stumped for the moment.

                    Originally posted by FrohnB
                    Okay, need some clarification here!! We usually run into the 014/016 jams, paper stopping right before the three transports rollers just past the feed assembly. Is this the same symptom?
                    I know the first poster said 017 jam? is this what everyone else is getting?
                    As far as this "replacing the sensor" talk, I've read that you need to remove the platen sheet and there should be a sensor on a slider?? I have the STAMP unit on a slider, and then when you slide that into place, it will touch a "feeler" for a sensor. Is this the sensor I'm looking for?? Doesn't look like you can just get to it without removing the back cover of ADF?? Am I heading in the right direction?

                    Thanks in Advance.
                    Yes that sensor is on a white bracket (if I remember correctly), what sometimes happens is that the slider fits too loosely and as the df works it moves out of position and actually causes the jam. Very stupid design. So much so that they tape the slider in place in the factory for transport. With the initial release, we had 2 boxes that had jam issues out of the crate - that was before they taped the slider in place, and we battled like crazy until we discovered this stupid slider.

                    Ricoh must just ditch this fax stamp idea! It goes back to like Aficio 1013 or thereabouts!

                    Sent from my SM-G950F using Tapatalk
                    Last edited by Polarbear; 02-11-2019, 07:35 PM.
                    Press the GREEN button!!

                    Comment

                    • Mark Bbb
                      Service Manager

                      1,000+ Posts
                      • Jun 2012
                      • 1662

                      #25
                      Re: ADF issue - MP C3003 - We're stumped for the moment.

                      Originally posted by Imprestik
                      Under the document feeder you have a white sheet with velcro stuck to it, remove it and you will find a sensor on a slider (kind of like in the paper trays) which obviously slides forward and back

                      make sure this sensor on the slider is actually set in the rails themselves, otherwise you will find the sensor on a slight angle and it will come out of position by just opening and closing the document feeder causing this issue
                      I have removed this plate and looked for this sensor but i can't find it anywhere...
                      ???

                      Comment

                      • Zeldaman
                        Senior Tech

                        500+ Posts
                        • Mar 2011
                        • 946

                        #26
                        Re: ADF issue - MP C3003 - We're stumped for the moment.

                        Hi there!
                        Posted this a long time ago: Metis DF 3090 J-001 permanent
                        Greetings...

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