RICOH MP 2851

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  • copierlady
    Trusted Tech

    250+ Posts
    • Apr 2008
    • 338
    #1

    RICOH MP 2851

    Setting up a Richo MP 2851. I am locked out of certain functions. I can not change the ip address, "log in" or change several other functions. It tells me I am not authorized. I work mainly on Konica Minolta. Is there a master password on these machines?
    Tags: None
    • rgcs1
      Systems Intergrator
      • Apr 2009
      • 69
      #2
      Re: RICOH MP 2851

      "admin" and blank password, if that dont work then

      Log in with Supervisor and leave the password blank.

        Comment

        • slimslob
          Retired

          Site Contributor
          25,000+ Posts
          • May 2013
          • 37059
          #3
          Re: RICOH MP 2851

          Originally posted by rgcs1
          "admin" and blank password, if that dont work then

          Log in with Supervisor and leave the password blank.
          Supervisor can do one thing. Change the admin login credentials.

            Comment

            • CrapAimer
              Trusted Tech

              250+ Posts
              • Jan 2010
              • 296
              #4
              Re: RICOH MP 2851

              go in through web page monitor, user name admin no password and switch off the authentication

                Comment

                • copierlady
                  Trusted Tech

                  250+ Posts
                  • Apr 2008
                  • 338
                  #5
                  Re: RICOH MP 2851

                  Thanks guys. I'll let you know how it goes.

                    Comment

                    • halbrandenburg
                      Bypass Tray Expert

                      50+ Posts
                      • Sep 2011
                      • 92
                      #6
                      Re: RICOH MP 2851

                      Originally posted by copierlady
                      Setting up a Richo MP 2851. I am locked out of certain functions. I can not change the ip address, "log in" or change several other functions. It tells me I am not authorized. I work mainly on Konica Minolta. Is there a master password on these machines?
                      What you describe here could be quite different depending if you are going through the Web Image Monitor or accessing settings through the USER TOOLS standing at the MFP, which does not require a log in by default like the Web Image Monitor does. If you are getting restricted prompts at the MFP "it tells me I am not authorized". This sounds like you are going through the USER TOOLS, and indicates someone has protected some of the administrator settings.

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