I have two mp3500 in the field that are giving me grief!
The first one says "load toner" there is toner in it, i replaced the hopper, made sure its feeding, it is, next day same message.. I checked the toner motor again, still works, bottle spins everything seem to be working,get this i changed DV Tank, and DV and in the middle of DV initialization, red light comes on sc395, but it still completes the dv cycle , i clear the message, then the add toner signal comes on again?? I open the shut the door, message goes away, Now i a perfect image, so i proceed to shoot 50 sky shots to check toner cycle, well it crashed the dv, didnt load the toner and didnt call for toner???? then I tried to man load toner, wont tone up, Im thinking dv is shot, then sc395 again (dv voltage to high or something like that) So i clear the code replace the old dv tank, run the charge voltage up to 1700, the image is not dense but not faint, so, what is this about?
on to the next mp3500, I take the new dv tank insert it into the second mp3500 that has 278k and needs dv replacement copies are faint and wont tone up,, replace drum blade, clean all the contacts, run the DV initialize , do a Image density initialize, run a copy, all gray background, ??? I run the charge volatge to 1800 it cleans up, then i had to man tone up the machine, re ran dv initalize, and perfct copy, then it calls for toner to be replaced???? i open and shut the door it loads and im out of there. What gives? these machine are so 2004 , is it the door switches? or the HV Board? any help? thanks.
The first one says "load toner" there is toner in it, i replaced the hopper, made sure its feeding, it is, next day same message.. I checked the toner motor again, still works, bottle spins everything seem to be working,get this i changed DV Tank, and DV and in the middle of DV initialization, red light comes on sc395, but it still completes the dv cycle , i clear the message, then the add toner signal comes on again?? I open the shut the door, message goes away, Now i a perfect image, so i proceed to shoot 50 sky shots to check toner cycle, well it crashed the dv, didnt load the toner and didnt call for toner???? then I tried to man load toner, wont tone up, Im thinking dv is shot, then sc395 again (dv voltage to high or something like that) So i clear the code replace the old dv tank, run the charge voltage up to 1700, the image is not dense but not faint, so, what is this about?
on to the next mp3500, I take the new dv tank insert it into the second mp3500 that has 278k and needs dv replacement copies are faint and wont tone up,, replace drum blade, clean all the contacts, run the DV initialize , do a Image density initialize, run a copy, all gray background, ??? I run the charge volatge to 1800 it cleans up, then i had to man tone up the machine, re ran dv initalize, and perfct copy, then it calls for toner to be replaced???? i open and shut the door it loads and im out of there. What gives? these machine are so 2004 , is it the door switches? or the HV Board? any help? thanks.
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