MP 171 Duplex Jam

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  • mrfuser
    Service Manager

    Site Contributor
    1,000+ Posts
    • May 2007
    • 1617

    #1

    MP 171 Duplex Jam

    Havent seen one of these in a while. Machine simplex is great, duplex the paper just stops when going to switchback section, first side prints fine.

    Any ideas?


    Thanks all!

    Kelly
  • Haggy0310
    Junior Member
    • Oct 2012
    • 7

    #2
    Re: MP 171 Duplex Jam

    Try following. Push in the right hand duplex cover slightly and hold. Do a duplex copy. If it works the duplex gear is not proper engaging to the clutch. Could be the duplex cover hooks worn out. Hope this helps.

    Comment

    • Iowatech
      Not a service manager

      2,500+ Posts
      • Dec 2009
      • 3930

      #3
      Re: MP 171 Duplex Jam

      When you open the right hand door, you will see a light blue gear. Turn that by hand and make sure it is doing it's job and not just uselessly spinning on the shaft it is mounted on.

      Comment

      • Zeldaman
        Senior Tech

        500+ Posts
        • Mar 2011
        • 946

        #4
        Re: MP 171 Duplex Jam

        Hi there!
        Had this issue 3 times in 2 years, and allways it was a hard-going drive. Clean the part at the red arrow with very fine sandpaper & apply a little bit oil, then it should run again.
        Hope this helps.
        Greetings...
        Attached Files

        Comment

        • Polarbear
          Service Manager

          1,000+ Posts
          • Feb 2012
          • 1070

          #5
          Re: MP 171 Duplex Jam

          Another thing to check is the "swing gear" that drives the blue gear referred to earlier.

          If you look into the right door opening from the front of the machine, it is a white gear with a metal spring plate behind it, that sits on the rear frame of the machine next to the pcu. This gear drives the duplex shaft in the right door.

          There should be about a 3 to 4mm gap between the gear and the black frame around it. If you cannot see part of the metal spring plate (that is in a "U" shape behind the gear assembly) then you need to grab a sharpnose pliers, and grab hold of the "U" part of the spring plate and give it a pinch, so that the gear stand more towards the right door.

          Once you have done this, press on the gear assembly to ensure that it still can swivel back into its place and is not stuck.
          Press the GREEN button!!

          Comment

          • Athlontini
            Trusted Tech

            250+ Posts
            • Jun 2012
            • 269

            #6
            Re: MP 171 Duplex Jam

            Originally posted by Iowatech
            When you open the right hand door, you will see a light blue gear. Turn that by hand and make sure it is doing it's job and not just uselessly spinning on the shaft it is mounted on.
            Also, take this gear off the shaft and clean the one-way bearing inside it with a rag + alcohol. They get gunked up VERY easily.

            Comment

            • Polarbear
              Service Manager

              1,000+ Posts
              • Feb 2012
              • 1070

              #7
              Re: MP 171 Duplex Jam

              Originally posted by Athlontini
              Also, take this gear off the shaft and clean the one-way bearing inside it with a rag + alcohol. They get gunked up VERY easily.
              +1
              Press the GREEN button!!

              Comment

              • mrfuser
                Service Manager

                Site Contributor
                1,000+ Posts
                • May 2007
                • 1617

                #8
                Re: MP 171 Duplex Jam

                Thanks all it ended up being the small spring on swing plate was bent!

                Great tips!


                Kelly

                Comment

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