MP C2003 Black does not dolid image

[Gift]

Re: MP C2003 Black does not dolid image

Not shure how good his cam and the magnification of this sample image is but usually this pattern is pretty hard to recognoize/capture. I can't really tell if his prints are OK or not.

This pattern is some sort of a code that prints the serial number of the MFP on the paper. It might help backtracing illegal copied documents/bills..

[PA3040]

Re: MP C2003 Black does not dolid image

Not shure how good his cam and the magnification of this sample image is but usually this pattern is pretty hard to recognoize/capture. I can't really tell if his prints are OK or not.

This pattern is some sort of a code that prints the serial number of the MFP on the paper. It might help backtracing illegal copied documents/bills..

Dear Gift,
Thanks for the reply
Not shure how good his cam

I think you suppose to check ITB cam. If it is, we double checked the cam and it is in the real home position as a factory default

Please put some light on this



the magnification of this sample image

Please explain which magnification you should pointing out

[Gift]

Re: MP C2003 Black does not dolid image

With "cam" I meant camera and "magnification" was referring to the actual size of this repeating pattern and the size I can see on the images here. Doing stuff with the machinical components won't probably change this "digital generated" pattern. Do you have access to another MPC2003 to compare the print results? I tend to say it's normal behaviour like Sarge NZ already stated.

[collme]

Re: MP C2003 Black does not dolid image

Maybe a silly question, are you using OEM toner as none OEM toner can cause poor fusing on certain colours. Also Agree on yellow pattern. It is a serial number identification pattern which is printed onto every single print so any fraudulent copies can be traced. This is common practice on most manufacture of machines and not just Ricoh. This pattern can be seen on any print if looked at through a strong enough magnifying glass.

[PA3040]

Re: MP C2003 Black does not dolid image

Maybe a silly question, are you using OEM toner as none OEM toner can cause poor fusing on certain colours. Also Agree on yellow pattern. It is a serial number identification pattern which is printed onto every single print so any fraudulent copies can be traced. This is common practice on most manufacture of machines and not just Ricoh. This pattern can be seen on any print if looked at through a strong enough magnifying glass.

Dear collme,

Thanks for the reply,
we are using OEM toner only

I can agree all of you about the pattern. However my major concern is the grainy image
Please advice if you should have a solution

Thanks in advance

[PA3040]

Re: MP C2003 Black does not dolid image

With "cam" I meant camera and "magnification" was referring to the actual size of this repeating pattern and the size I can see on the images here. Doing stuff with the machinical components won't probably change this "digital generated" pattern. Do you have access to another MPC2003 to compare the print results? I tend to say it's normal behaviour like Sarge NZ already stated.

Do you have access to another MPC2003 to compare the print results? I tend to say it's normal behavior like Sarge NZ already stated?

We checked with anther machine the result is closed to same but our major concern is the customer is comparing his old machine MPC2030 which is no any issue in this regard but this new mode gives this issue MPC2003


Please advice

[Gift]

Re: MP C2003 Black does not dolid image

Since the metis has been released, many customers complaints about different quality after they get new MFPs. As for an example the first MPC series does - for my taste - have a way better quality with proper solid colors. Due to the technical development towards "energy saving/better tec values" you'll notice that most brands printers doesn't deliver very good quality when it comes to solid colours anymore. It's probably the only way to work with lower fuser temps.

You can't redesign the machine so either the customer get used to what it is or the only plan B is to downgrade to a second-hand machine up to MPCxxx2.

[manoj.k.nair]

Re: MP C2003 Black does not dolid image

dear.
please print the test pattern from printer sp and see all colour pattern is equal in depth. pls inter change the blck pcu and see. I think it is a toner issue or or it may be fusing sleev assy issu.

Do you have access to another MPC2003 to compare the print results? I tend to say it's normal behavior like Sarge NZ already stated?

We checked with anther machine the result is closed to same but our major concern is the customer is comparing his old machine MPC2030 which is no any issue in this regard but this new mode gives this issue MPC2003


Please advice

[PA3040]

Re: MP C2003 Black does not dolid image

Since the metis has been released, many customers complaints about different quality after they get new MFPs. As for an example the first MPC series does - for my taste - have a way better quality with proper solid colors. Due to the technical development towards "energy saving/better tec values" you'll notice that most brands printers doesn't deliver very good quality when it comes to solid colours anymore. It's probably the only way to work with lower fuser temps.

You can't redesign the machine so either the customer get used to what it is or the only plan B is to downgrade to a second-hand machine up to MPCxxx2.

you'll notice that most brands printers doesn't deliver very good quality when it comes to solid colours anymore

Base on my experience I agreed on above statement

You can't redesign the machine so either the customer get used to what it is

Suppose re design of Fusing unit will solved the issue but what happens to solid color???

[fbkhan3]

Re: MP C2003 Black does not Solid image

By looking at the image on the ITB we can rule out the fusing unit for sure. How does the image on the Maintenance/ ACC/ page look like??if you have other Metis try swapping the PCU's and ITB and see if that makes any difference, or just try to compare the setting in SP List...Regard's

[PA3040]

Re: MP C2003 Black does not Solid image

By looking at the image on the ITB we can rule out the fusing unit for sure. How does the image on the Maintenance/ ACC/ page look like??if you have other Metis try swapping the PCU's and ITB and see if that makes any difference, or just try to compare the setting in SP List...Regard's

Dear fbk
Thanks for the reply

]By looking at the image on the ITB we can rule out the fusing unit for sure

We very carefully checked the image on ITB and observed that there is no any toner left from the image

How does the image on the Maintenance/ ACC/ page look like

Please give me two days to update ACC page

if you have other Metis try swapping the PCU's and ITB and see if that makes any difference

Yes, we have more than two metis with same issue. Since the issue is identical for all, we did not change the PCU's and ITB. should you recommend to do it?


please advice

[fbkhan3]

Re: MP C2003 Black does not dolid image

As I understand this what you saying is it's perfect patch on ITB,is it? The sample you attached shows the same fault on the ITB very clearly but you are close to machine and you can have better idea,as you said you have few Metis with same issue then swapping Unit's between them won't make any difference. take it from the zero and then go ahead step by step,if it's good patch on ITB then find something in transfer/Separation and if it 's good before Fusing Unit then try different fuser, Play around with fuser temperature, See if Line voltages doesn't have any Issue, Line Filter can be handy in this situation. I don't find anything related to this issue on My Ricoh or any sort of Firmware update. If I find I will be back with an update... Regard's

[Cipher]

Re: MP C2003 Black does not dolid image

Yes, we have more than two metis with same issue.

At this point I think you need to log a official support ticket with Ricoh support.

Detail the steps required for them to be able to recreate the problem at their end.

[ruben]

Re: MP C2003 Black does not dolid image

Do you have the SRA3 PTR installed? If so, make sure you have entered the correct adjustments, and/or updated the firmware.

[PA3040]

Re: MP C2003 Black does not dolid image

Do you have the SRA3 PTR installed? If so, make sure you have entered the correct adjustments, and/or updated the firmware.

Dear ruben,
Thanks for the reply

No. We do not install Imageable Area Extension Unit Type M3. we are using Standard roller

Firmware is uptodate

Any suggestions