Ricoh MP C4501 Admin Password

[Oze]

Re: Ricoh MP C4501 Admin Password

We've been an RFG dealer since we started (20 years ago) and I've contacted numerous regional support reps and I've never heard of this, I too have always been told to use the NVRAM fix as there was no other work around. What a crock!!!!!

Ricoh use this process when they refurbish machines for resale.
Ricoh National Technical Support here in Australia are more than happy to have us use this Factory Mode address book/pw clear and have told us how to do it on plenty of occasions.

[Oze]

Re: Ricoh MP C4501 Admin Password

Personally I'm happy this got posted. We have always used the NVRAM method, what a hassle. We buy ten to twenty lease return machines at a time and once in a while we are locked out of a machine.

I don't understand why this is a big secret, isn't this a tech help site?. We get parts support from a Ricoh dealer (we are not) and I have asked them about this in the past ... is there a backdoor like Kyocera has? The answer was always, not that we know of, I feel sand bagged.

Did you not know about Factory Mode?
Factory Mode in the hands of an end user is the fastest way to turn a machine into a 4 slice toaster...THAT'S why it's not to be made public in these forums.
In most cases we're happy to share it in PM....just not publicly