ricoh mpc 5501

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  • mrgene
    Technician

    50+ Posts
    • Dec 2009
    • 53

    #1

    ricoh mpc 5501

    I just bought this machine has 150 k the wholesaler removes the hard drives on all the ricoh machines now. (this blows)
    when I add a hard drive the screen will not come on. (just please wait) I have tried a couple good working drives same problem.

    any suggestions >??
  • imaginemoko
    unTrusted Tech

    250+ Posts
    • Jan 2008
    • 289

    #2
    Re: ricoh mpc 5501

    D0295793-HDD:WD:320GB





    fix the customer first then fix the machine... its simple and makes life more easy.

    Comment

    • ruben
      The New Guy

      1,000+ Posts
      • Oct 2012
      • 1203

      #3
      Re: ricoh mpc 5501

      Don't order a new one from Ricoh, they are too expensive. Just buy any standard one from wherever, make sure it is the roughly the same size and brand. When you install it into the machine, it will automatically create its own partition, which will take some time. You will need to download the stamp data to the HDD, but otherwise it should work as is.

      Comment

      • anothertech
        Service Manager

        Site Contributor
        1,000+ Posts
        • Nov 2007
        • 1757

        #4
        Re: ricoh mpc 5501

        If you can get into service mode, you can format the drive SP-5832

        Comment

        • Lagonda
          Service Manager

          Site Contributor
          1,000+ Posts
          • Aug 2008
          • 1649

          #5
          Re: ricoh mpc 5501

          There may have been an application installed and the copier is waiting for it to load from the HDD before it fully boots up and since there is no program on the new HDD it will be waiting a long time.
          At least 50% of IT is a solution looking for a problem.

          Comment

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