c4000 ignores card stock setting

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  • qbert69
    Service Manager

    1,000+ Posts
    • Mar 2013
    • 1152

    #16
    Re: c4000 ignores card stock setting

    Originally posted by SargeNZ
    When you select a tray on the printer screen after getting a paper type mismatch, it uses the paper type as specified in the machine settings for that tray, which would explain why it's going through on plain settings. These machines do exactly what you tell them, sometimes the hard part is knowing how to tell it exactly what to do.
    I can vouch for that!...computer print driver settings AND mfp settings matched has fixed it for me before!

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    • Iowatech
      Not a service manager

      2,500+ Posts
      • Dec 2009
      • 3930

      #17
      Re: c4000 ignores card stock setting

      This might be stupid, but is the print driver set up correctly?
      It kind of sounds like a bad setting there to me. Could be in the tab where you set up the machine's accessories.
      Sorry.

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