MP C3003(how to turn off duplex in printing)

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  • Old Crow
    Trusted Tech

    Site Contributor
    100+ Posts
    • Aug 2011
    • 203

    #1

    MP C3003(how to turn off duplex in printing)

    dumb question: how to set printing to default to simplex? just installed a MPC3003 yesterday and couldn't set default printing to simplex and have it stay there. keeps wanting to print duplex. duplex is set to off in user tools/printer features. is this some new Ricoh setting, what are we missing? thanks
  • Athlontini
    Trusted Tech

    250+ Posts
    • Jun 2012
    • 269

    #2
    Re: MP C3003(how to turn off duplex in printing)

    Have the print drivers been updated on the workstation side of things?

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    • Old Crow
      Trusted Tech

      Site Contributor
      100+ Posts
      • Aug 2011
      • 203

      #3
      Re: MP C3003(how to turn off duplex in printing)

      the customer's IT folks did the hook up and downloaded drivers from the Ricoh website. could it just be the wrong drivers?

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      • bob marley
        Service Manager

        1,000+ Posts
        • Jan 2012
        • 1339

        #4
        Re: MP C3003(how to turn off duplex in printing)

        Originally posted by Old Crow
        dumb question: how to set printing to default to simplex? just installed a MPC3003 yesterday and couldn't set default printing to simplex and have it stay there. keeps wanting to print duplex. duplex is set to off in user tools/printer features. is this some new Ricoh setting, what are we missing? thanks

        did u try to set duplex to on in user tools/printer features ?
        Live for yourself and you will live in vain. Live for others, and you will live again

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        • slimslob
          Retired

          Site Contributor
          25,000+ Posts
          • May 2013
          • 37532

          #5
          Re: MP C3003(how to turn off duplex in printing)

          Once you have installed the driver on the server, you can change the print preferences. The only problem is that changing them on the server only changes the server. You have to go to each workstation and change them as well.

          Steps to change defaults prior to installing print drivers:
          1. Download the driver from Ricoh
          2. Extract the driver to a folder
          3. Download Print Driver Editor or Print Driver Packager NX
            1. Print Driver Editor is no longer available from Ricoh but you can Google it
            2. Print Driver Packager NX is a rather large download but has a lot of whistles and bells that some IT departments like

          4. Use PDE to edit the driver before it is install.


          PDP-NX allows you to package the driver to be pushed down to individual users or groups of users. This allows IT to configure the driver that each user or group of user specific to that user or group at the server before deploying the driver.

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          • ruben
            The New Guy

            1,000+ Posts
            • Oct 2012
            • 1203

            #6
            Re: MP C3003(how to turn off duplex in printing)

            The new Ricoh drivers are set to duplex by default. To change this in Windows go to Devices and Printers / Printers and Faxes (depending on the version of Windows) > Right click printer driver > Printer Properties / just Properties (again, depending on the version of Windows) > Advanced > Printing Defaults, then go to General > Preferences and change the same settings.

            If you can't do this for the customer get the IT, then tell the customer that their IT didn't know to change it.

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            • Old Crow
              Trusted Tech

              Site Contributor
              100+ Posts
              • Aug 2011
              • 203

              #7
              Re: MP C3003(how to turn off duplex in printing)

              thanks for the fast replies guys, appreciate the help! going there today.

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