Mp2352 Slow printing

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  • intro
    Junior Member
    • Jan 2015
    • 3

    Mp2352 Slow printing

    I everyone. I have a Ricoh Mp2352 at a customer, that is printing slow even after the firmware has been updated. There is 2 other units of the same kinda that doesn't have this issue and the have been through all there network settings and there seem to be no issue on the side. I've also been the the troubleshooting method that is on the tsrc site, some of which doesn't make any sense and some which doesn't work at all. Only other thought is to maybe change the controller board which is expensive. Any ideas?
  • digicor
    Service Manager
    1,000+ Posts
    • Jul 2008
    • 1130

    #2
    Re: Mp2352 Slow printing

    The driver may be corrupt, are you using ricoh universal driver ? re load the driver with the actual driver from ricoh for that machine see if this is the problem

    Comment

    • slimslob
      Retired
      Site Contributor
      25,000+ Posts
      • May 2013
      • 34784

      #3
      Re: Mp2352 Slow printing

      Do not use the driver that Windows comes with. If you are using Windows 8, you have to stop the device scan and tell it you want to do a manual install. In Printing Preferences - Print Quality, set the Resolution as low as you can but do not set below 300. Try changing between Vector and Raster graphics. Some of the other setting in Quality can also affect printing speed.

      At the MP 2352, User Tools - Printer Features- Interface Settings set the buffer to its largest option.

      Network: If there is more than one network switch between the MP and the computer, it can slow down printing. The fastest speed between two devices on a large network is the speed of the slowest link. I have a couple of accounts where they have wireless links between various work areas. Speed within the work area is great. Speed between work areas as far as printing can be extremely slow. You might want to monitor network traffic to the printer with Wireshark. It can be downloaded from TSRC.

      Comment

      • Iowatech
        Not a service manager
        2,500+ Posts
        • Dec 2009
        • 3933

        #4
        Re: Mp2352 Slow printing

        You might want to check the paper type settings in User tools or in the driver settings. Heavy paper types print slower.

        Comment

        • Sashko
          Trusted Tech
          100+ Posts
          • Oct 2009
          • 110

          #5
          Re: Mp2352 Slow printing

          Change Memory Usage to Font Priority.

          Comment

          • intro
            Junior Member
            • Jan 2015
            • 3

            #6
            Re: Mp2352 Slow printing

            Originally posted by digicor
            The driver may be corrupt, are you using ricoh universal driver ? re load the driver with the actual driver from ricoh for that machine see if this is the problem
            The driver has been change twice. Using even the universal drivers

            Comment

            • intro
              Junior Member
              • Jan 2015
              • 3

              #7
              Re: Mp2352 Slow printing

              Originally posted by intro
              The driver has been change twice. Using even the universal drivers
              Ok guys i went to the customer this morning. I took out the controller board and the SATA cable to the hhd was a bit loose. I also re-seated the memory. All job started coming in immediately. When i just arrived on the location one just would take 3 to 5 mins. I told the customer to do full test until monday and get back to me with any update.

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