I have a c2550 with a document feeder issue. The paper jams at the turn around over the slit glass. Half of the sheet is on the correct path to exit, the other half tries to go behind the gate. At first I thought it was alignment and tried to adjust the feeder position. That didn't work. I then changed the springs on the left side hinge. That seemed to work for about a day.
If you go to the machine, lift and close the feeder, it will jam every page. If you then place your hand on the right rear corner and press and release, it will feed fine. This makes me think that the hinge needs to be replaced. Has anyone else had an issue with this. None of the other techs have ever had to replace a ricoh hinge for this.
If you go to the machine, lift and close the feeder, it will jam every page. If you then place your hand on the right rear corner and press and release, it will feed fine. This makes me think that the hinge needs to be replaced. Has anyone else had an issue with this. None of the other techs have ever had to replace a ricoh hinge for this.
Comment